Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Average customer rating
4.8
(16,419 Reviews)
Rating breakdown 16,419 reviews
5 Stars
14,177
4 Stars
1,774
3 Stars
290
2 Stars
91
1 Star
87
83%of customers recommend this product.
(
527 out of
632)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Silverblue (AT&T)
Posted by: Kali
from WA, USA
Verified Purchase:Yes
Have had the device for a few weeks now - upgrading from an S20 Ultra 5G.
The phone overall is great. Loving the cameras. It could be the case I've chosen this time but the device also feels lighter/has a better distribution of weight? (My wrists are less fatigued during use)
Smooth transfer process with my carrier, smooth setup, and improved features.
Hoping this one lasts me about 5 years as well.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
2
Not better than 24ultra
on July 7, 2025
Posted by: Samsung4skz
[This review was collected as part of a promotion.] I was surprised at how this phone is a downgrade on everything but the weight of the phone. Didn't like the new software update, the camera, how fast it is. I usually use my phone for concerts and traveling and ... my 24 ultra is way better unfortunately. I honestly regret buying this phone.
Value
2
Response from Samsung USBy R&R Team, July 8, 2025
Hello Samsung4skz, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know that changes to the software and other features, can take time as you adjust to new gestures and settings. We have provided a link to the full device manual to assist you with the settings and features of your device. We have also shared a link to an article to help you with the camera settings to capture the amazing concerts and traveling you are doing. We have also shared a link to the Samsung Support Team if you have questions or experience anything out of the ordinary with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Great phone with a few downsides.
on July 7, 2025
Posted by: Jvillan
[This review was collected as part of a promotion.] Love my galaxy device, but I'm disappointed Samsung decided to remove the Bluetooth feature from the stylus. The device runs pretty hot and the battery doesn't last as long as I would like. Cameras are great, I wish the camera bumps weren't as pronounced as it makes the phone thicker when you have a case on it. The Galaxy Ai is fine. I don't really use it unless I'm searching for something. Lastly and less importantly, I wish Samsung offered better colors for carriers, not just the unlocked devices, and please bring back halo/prism colors those were so nice.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Solid performance with smart Galaxy AI features
on July 7, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I've been using my Samsung Galaxy device daily for a mix of work and play, and it's been great overall. Streaming movies is smooth with a vibrant display and clear sound, and the performance during gaming is impressive with barely any lag. What stands out is the new Galaxy AI – it helps summarize documents, translate messages instantly, and even organize my notes. It's like having a smart assistant built in! Battery life is decent, and the camera is excellent for quick work snapshots or personal use. My only reason for giving 4 stars instead of 5 is the occasional software lag during multitasking. Still, it's a strong, reliable device that fits perfectly into my routine.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Fantastic device
on July 7, 2025
Posted by: KC1995
[This review was collected as part of a promotion.] Other than the charge port failing after about 5 months of owning the device and using it every day, the phone itself is fantastic. It does everything I need it to. I listen to a lot of music and the seamless Bluetooth connectivity from the phone to whatever speaker I want to use, be it a large outdoor speaker or a headset is amazing. I also like to take a lot of pictures, and the cameras make taking the best shot of whatever I'm taking a photo of pretty awesome as well. The fact that my photos come out as crisp as a professional camera is insane. I love my s25 ultra. The only thing I might change about it is the s pen. I ordered the titanium black so everything about the phone was black but I was a little disappointed when the s pen I received was white. However I hardly use the s pen so its not really that big a deal.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I am a Fan
on July 7, 2025
Posted by: S25UltraOwner225
[This review was collected as part of a promotion.] I primarily use it for browsing the web and for gaming which the phone is phenominal for with the latest chip they've got. However, they keep trying to push me to use the Galaxy AI features that I simply do not care about since they add no value to the phone nor do anything useful for me, so I had to knock a point off for that.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Hardware is 75% upgrade 25% downgrade
on July 8, 2025
Posted by: Galaxyusersince2009
[This review was collected as part of a promotion.] As for the hardware, im not very impressed compared to the last 3 models. Slight upgrades, mostly the screen and computing power. Im extremely disappointed the s-pen no longer has Bluetooth connectivity. That in itself is a huge downgrade and one of the key features thay separated it from other devices.
Software seems to be the primary focus of Samsung these days, and in that aspect they didn't disappoint. The new AI features in the latest operating system is very useful. However, i also have an s23 ultra as a backup phone with the exact same OS, and the speed and smoothness is noticeable, but definitely not a giant leap. There really wasn't much benefit in upgrading from my last phone besides a little boost in camera quality.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great features poor connectivity battery issues
on July 8, 2025
Posted by: Highcotton
[This review was collected as part of a promotion.] Samsung S25 Ultra has a lot of great features. The AI works well the integration is excellent. The phones battery life is okay doesn't last all day but gets past 5pm. The connectivity is poor on several levels. Android Auto, hearing aids, audio streaming. Android Auto disconnects while driving says wireless interference, when it disconnects you have to turn the phone and radio off and then back on. Hearing aids lose connection while streaming. Switches from one ear to the other while using for phone calls and music streaming.
Value
3
Response from Samsung USBy R&R Team, July 9, 2025
Hey Highcotton, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra. We are happy to hear that you are finding features you love on your device, and finding the integration of Galaxy AI to be so valuable. We have provided a link to a troubleshooting guide to assist you with the Bluetooth connection of your device. We have also provided links to the Samsung Support Team and your warranty information if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
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Pair Bluetooth with your Samsung devices
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Written by a customer while visiting Samsung US