Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Average customer rating
4.8
(19,618 Reviews)
Rating breakdown 19,618 reviews
5 Stars
16,906
4 Stars
2,119
3 Stars
355
2 Stars
110
1 Star
128
85%of customers recommend this product.
(
770 out of
904)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Customer Rating
5
This phone is a great upgrade
on February 18, 2025
Posted by: Marcos
[This review was collected as part of a promotion.] This new phone is insanely fast, with Seamless actions across apps. Everything done is Now brief. In reality, I use it as a computer more than a phone... watching sports, playing games, and streaming all types of comedy videos... as well as watching instructional videos.
I really like the fact that it hooks to android audio work no issues.... I'm sure that if I wanted to, I could have the s25 ai write this review, but it would be so perfect that no one would think it was real. Ha ha ha.
Enjoy your new phone.
I really like the fact that it hooks to android audio work no issues.... I'm sure that if I wanted to, I could have the s25 ai write this review, but it would be so perfect that no one would think it was real. Ha ha ha.
Enjoy your new phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not very "ultra"
on February 18, 2025
Posted by: Zakear
[This review was collected as part of a promotion.] It's nice but the safe approach is getting stale. Removing features while not adding any being the main problem. I love Samsung I've have several products but this year has underwhelmed me. Add an under screen camera, faster charging, qi 2 charging without accessories at the minimum. Other then that it's solid. The OS changes leave some things to be desired and a way to up the brightness to max without sunlight needed would be nice.
Value
3
Response from Samsung USBy R&R Team, February 18, 2025
Hey Zakear, thank you for your feedback on your Samsung Galaxy S25 Ultra. We understand how valuable your device is to you every day and wanting the best possible experience and usage every day. We appreciate you sharing your desire for specific features as we continuously innovate our product line to meet and exceed the expectations of our customers. We have provided a link to the full device manual to help you specifically with the display settings of your device. We have also shared a link to the Samsung Support Team if you have any questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone, but not revolutionary
on February 18, 2025
Posted by: NewS25U
[This review was collected as part of a promotion.] Great screen for streaming videos outside. Not noticably different from the S23 Ultra that I traded in. AI features seem helpful and maybe with more use they will become a differentiator.
Value
3
Response from Samsung USBy R&R Team, February 18, 2025
Hey NewS25U, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are pleased with the enhanced display quality especially during your streaming. We have provided a link to the full device manual to assist you in your discovery of the additional features of Galaxy AI and integrating them in to your usage. We have also provided a link to the Samsung Support Team to answer any questions and offer one on one assistance with any of the features. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
SAMSUNG S25 ULTRA
on February 18, 2025
Posted by: Angel7
[This review was collected as part of a promotion.] I previously had the Samsung S24 ULTRA both phones are excellent. Love this S25 ULTRA 👍🏻👌🏻
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great version of Galaxy S25 ultra
on February 18, 2025
Posted by: Yasir1982
[This review was collected as part of a promotion.] Great version of Galaxy S25 ultra, very neat design and easy to handle, i like the AI feutures on it, make the life easier
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Switching from fold 4
on February 18, 2025
Posted by: Phonehome
[This review was collected as part of a promotion.] Overall build quality feels very premium and all of the UI actions are very smooth. Speeds across pretty much any action seem greatly improved as well as improved battery life vs. yhe fold 4. I have encountered a few bugs in the software such as the camera frame rate dropping to ~10 when using the flash during videos as well as the settings pull down getting stuck on the screen but both were resolved by restarting the phone.
Apart from that I'm definitely missing the Bluetooth features on the S pen. My phone before the fold4 was a note 20 Ultra and I didn't realize how much I used the air actions until I was automatically trying to make an air "V" action which I bound on the note to instantly take a screenshot and open screenwriting on it. The AI features I would say are 90% of the way there. Sometimes I will ask gemini a question about where a restaurant is or what time something opens and it'll reply that it's only a LLM and doesn't have access to that kind of information.
The best face feature in photos has already been helpful for group photos and the audio eraser for videos definitely has potential. I've used the auto table maker from writing assist to quickly organize some vacation ideas into a spreadsheet which was pretty handy as well. When the AI feature work correctly they're actually pretty impressive.
Overall great hardware, mostly issue free software, and almost ready AI integrations.
Apart from that I'm definitely missing the Bluetooth features on the S pen. My phone before the fold4 was a note 20 Ultra and I didn't realize how much I used the air actions until I was automatically trying to make an air "V" action which I bound on the note to instantly take a screenshot and open screenwriting on it. The AI features I would say are 90% of the way there. Sometimes I will ask gemini a question about where a restaurant is or what time something opens and it'll reply that it's only a LLM and doesn't have access to that kind of information.
The best face feature in photos has already been helpful for group photos and the audio eraser for videos definitely has potential. I've used the auto table maker from writing assist to quickly organize some vacation ideas into a spreadsheet which was pretty handy as well. When the AI feature work correctly they're actually pretty impressive.
Overall great hardware, mostly issue free software, and almost ready AI integrations.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great features but a miss
on February 18, 2025
Posted by: Cooleo
[This review was collected as part of a promotion.] The now brief is a fest feature that i routinely use and check on throughout the day. The audio eraser works great as well on my videos and the AI capabilities are unimaginable at this point. The ability for it to create my face without any prior evidence of it is astounding but also a little creepy. The one thing that brings my review down to a 4/5 stars, the lack of Bluetooth in the S pen. There was no reason to take it away and for that I have to remove a star. Hopefully it gets brought back in the future.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Powerhouse with one missed note
on February 18, 2025
Posted by: AudgePodge89
[This review was collected as part of a promotion.] Camera: The Star of the Show
Hands down, my favorite feature of the S25 Ultra is its camera. Samsung has once again raised the bar, delivering stunning image quality with its upgraded sensor and AI-enhanced processing. Whether it’s crisp daytime shots, ultra-clear zoom capabilities, or low-light photography that actually looks natural, this camera is an absolute joy to use. The 200MP sensor ensures breathtaking detail, and the improved periscope zoom makes capturing distant subjects effortless. If mobile photography is a priority, this phone is hard to beat.
Hands down, my favorite feature of the S25 Ultra is its camera. Samsung has once again raised the bar, delivering stunning image quality with its upgraded sensor and AI-enhanced processing. Whether it’s crisp daytime shots, ultra-clear zoom capabilities, or low-light photography that actually looks natural, this camera is an absolute joy to use. The 200MP sensor ensures breathtaking detail, and the improved periscope zoom makes capturing distant subjects effortless. If mobile photography is a priority, this phone is hard to beat.
S Pen: A Step Backward
However, my biggest disappointment is the removal of Bluetooth functionality from the S Pen. While the stylus still works for writing, sketching, and navigating the UI, losing the remote control features is a letdown. I used to love using it for taking hands-free photos, controlling presentations, and navigating media. Without Bluetooth, the S Pen feels like a step backward rather than an improvement.
However, my biggest disappointment is the removal of Bluetooth functionality from the S Pen. While the stylus still works for writing, sketching, and navigating the UI, losing the remote control features is a letdown. I used to love using it for taking hands-free photos, controlling presentations, and navigating media. Without Bluetooth, the S Pen feels like a step backward rather than an improvement.
The Galaxy S25 Ultra is an incredible device, especially for those who love photography and top-tier performance. The loss of Bluetooth in the S Pen is frustrating, but it’s not a deal-breaker. If you can live without those remote functions, this phone remains one of the best on the market
.... also unsure if I like the uncurved design of the screen.
.... also unsure if I like the uncurved design of the screen.
Value
4
Written by a customer while visiting Samsung US