Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Average customer rating
4.8
(19,478 Reviews)
Rating breakdown 19,478 reviews
5 Stars
16,792
4 Stars
2,104
3 Stars
351
2 Stars
109
1 Star
122
85%of customers recommend this product.
(
704 out of
833)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Customer Rating
4
"Galaxy S25 Ultra: Power Meets Precision
on October 10, 2025
Posted by: Izakvdm
[This review was collected as part of a promotion.] The Galaxy S25 Ultra delivers where it matters most: speed, power, and performance. Whether multitasking, gaming, or handling demanding apps, this phone feels lightning-fast and effortlessly smooth. The display is stunning—vibrant, crisp, and a joy to use indoors and out.
Samsung’s S Pen continues to be a standout feature, especially when paired with the broader Galaxy ecosystem. From seamless device syncing to productivity boosts, the integrations feel polished and genuinely useful.
However, the much-hyped @GalaxyAI features fall short. Most enhancements are software-based and don’t feel like true hardware-driven innovation. It’s more marketing than magic.
Battery life is fair—not bad, but not class-leading either. You’ll get through a day, but power users may need a top-up by evening.
Verdict: A powerhouse flagship with real utility in Samsung’s ecosystem, but don’t buy it for the AI. Buy it for the speed, screen, and stylus.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Everything I could want
on October 11, 2025
Posted by: Asan8815
[This review was collected as part of a promotion.] I upgraded from a Galaxy Note 20 and the S25 Ultra has not disappointed. I have had the Note devices for about the last 10 years and was worried I wouldn't find something I liked as well when I found out they were being discontinued, but the S25 Ultra with Galaxy AI is incredible. The features available on this model are second to none and I would highly recommend this device to anyone. The call assist is such a cool feature, the camera is INCREDIBLE, and having the S pen like I did on my Note is wonderful. 10/10 for me on this device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone super fast and takes great pics
on October 15, 2025
Posted by: Jungs86
[This review was collected as part of a promotion.] Ai is smart answers almost everything i ask. Runs smooth and quickly. Beautiful bright screen charges really fast and long lasting battery
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ove had since s20 ultra
on October 29, 2025
Posted by: RAGNAR18
[This review was collected as part of a promotion.] It is wonderful to experience the exciting capabilities of the galaxy s25. Its advanced artificial intelligence tools are truly impressive. The seamless integration of these features enhances the user experience significantly. This device offers a remarkable glimpse into the future of mobile technology.
The camera is also amazing with its 100x zoom capabilities. I'm absolutely in love with this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic phone
on November 14, 2025
Posted by: Hadoosh98
[This review was collected as part of a promotion.] Ai in this phone is the best in market specially when it comes to edit photos and videos , camera is perfect i loved everything about my phone
Value
5
Response from Samsung USBy R&R Team, November 14, 2025
Hey Hadoosh98, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are loving the usage of your device for such a range of daily tasks, and that Galaxy AI is only enhancing your experience with your phone further. Please, reach out to us again in the future any time you have questions, or additional feedback you would like to share about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1
Seems like a s24
on February 17, 2025
Posted by: Edgar1
[This review was collected as part of a promotion.] It feels like a s24 with an update nothing really special or outgoing.
Value
1
Response from Samsung USBy R&R Team, February 18, 2025
Hi there Edgar1, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how important it is to feel that you have made a good investment in your new device, and can see the value in your usage every day. We have provided a link to the full device manual to help you discover the full capabilities and integrate them in to your usage. We have also shared a link to the Samsung Support Team if you ever have questions about this or any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
2
Minor Improvements but downgrades on s-pen
on April 25, 2025
Posted by: midnight
Expertise:Expert
I have been a long time samsung user and have used these devices since 2012. I upgraded to this device after I had a crack on my s22 ultra (which has been a great phone). This device is a minor improvement from my s22 ultra but the biggest concern I have is that if you are paying a premium price for a premium phone, it should have all the bells and whistles. The downgrade on the s-pen has been a huge disappointment. Core features shouldn't be removed. This may be my last samsung device with the way this company is 'innovating'. Even if they give a bluetooth s-pen option for this device, I bet they would charge customers for it for something that was stock and standard before.
Features
1
Performance
4
Design
1
Value
2
Response from Samsung USBy R&R Team, April 28, 2025
Hello Midnight, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We know how frustrating it can be when your device has changed the usage of the features you love. We have provided a link to an article to help you integrate the redesigned features of the S Pen in to your usage. We have also provided a link to the full device manual to help you explore the hand gestures and voice commands you can use with your device. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
The device is faster, camera is excellent
on July 7, 2025
Posted by: Phunxzero
[This review was collected as part of a promotion.] So I used the galaxy Ai for photos and shopping and it didnt disappoint, I was looking for a specialty clock from when I was younger and galaxy Ai help me find it
Value
5
Written by a customer while visiting Samsung US