Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Average customer rating
4.8
(20,021 Reviews)
Rating breakdown 20,021 reviews
5 Stars
17,194
4 Stars
2,168
3 Stars
383
2 Stars
123
1 Star
153
86%of customers recommend this product.
(
1,026 out of
1,197)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Customer Rating
3
S25 ultra is more difficult to use than S24 ul
on February 18, 2025
Posted by: Aaronsitm
[This review was collected as part of a promotion.] Part of the difficulty with the s25 ultra is that scrolling down to see all apps you have to continue to scroll down. Once you're in all the apps, it's harder to get back to your main app selection. Since yet the scroll is so much further up, we're going side to side. You can slide up at anytime and see your main apps that you use.
The option screen is also very annoying having to pull down from the right side of the screen instead of pull down from the top to see options with your notifications at the same time. Now, you can accidentally pull down the wrong thing instead of what you're looking for either notifications or options.
The lack of the flip case option from Samsung for this phone is not current available on their website.. The ability to close the case and the screen shuts off was a plus on the s24 ultra. Also having a little window to see the time and not have to open up the entire case was nice. Also seeing various notifications in that little spot was good. Without this style of case folding closed and it turning off the screen, I find i'm using a lot more power then I used on my last phone the s24 ultra.
Also I miss the sharp corners. Don't like the rounded corners on the screen.
Value
3
Response from Samsung USBy R&R Team, February 20, 2025
Hi there Aaronsitm, thank you for your feedback on your Samsung Galaxy S25 Ultra. We understand that updating to a new device can take time to adjust to the changes, especially with the introduction of One UI7. We have provided a link to the full device manual to help you discover the settings and features of your new display, and align the usage to your preferences. We have also provided a link to the Samsung Support Team to answer any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4
My experience with product
on February 18, 2025
Posted by: SamloverAKASLEEPY
[This review was collected as part of a promotion.] This product boasts fantastic features and a stunning design. I was slightly disappointed that the color options weren't more unique, and I experienced occasional glitches, particularly while gaming. However, overall, it's a truly remarkable product. I trust Samsung will continue to meet our expectations.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A big jump.
on February 18, 2025
Posted by: Lrgc1810
[This review was collected as part of a promotion.] Recently I changed my S22 Ultra to the Galaxy S25 Ultra and it was a great leap in technology, everything feels faster with One UI 7 and the new processor looks all more organized and more beautiful with the new customization layer, the "now bar" I love it looks very nice when I go to see the music that is being produced and the "brief" is very productive in my day to day because it sums up all the news of the day, the anti-reflective display brutally, I acquired the device on offer a great disappointment thanks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Smartphone Ever!!!
on February 18, 2025
Posted by: KINGD26
[This review was collected as part of a promotion.] To start things off. The Snapdragon 8 elite designed for S25 is a game changer. Super fast and smooth and makes tasks and transitions between apps seamless and buttery smooth. I've dabbled with the audio eraser a few times and it works but im sure as time goes by samsung will perfect it. The Now Brief is my favorite addition. All my most viewed information right there at my fingertips is such a relief. Gaming is fun again, videos and photos are so beautiful 😍. Streaming my favorite animes and shows are such a breeze and with such excellent battery life and fast charging I'm able to go throughout my day worry free. I love my new phone and with 1TB of storage I'm able to enjoy my passion for photography and videography more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Undeniable & Simply the Best!!
on February 18, 2025
Posted by: Chappay
[This review was collected as part of a promotion.] The front and rear cameras are amazing! The features and quality are impeccable!. The best phone for multi tasking and social media video editing qhichbI do a lot of.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung going Ai
on February 17, 2025
Posted by: Ishopsamsungfirst
[This review was collected as part of a promotion.] I think this phone could have been alot better. I really used the Bluetooth s-pen, That's gone. The battery should have been at least 6000mah. The camera is nice i must admit. Overall it's gonna take some time to adjust to it with all the new Ai features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 17, 2025
Posted by: Sav4enko
[This review was collected as part of a promotion.] This sleek phone attracts the eye with its modern design. It's nice to hold it in your hands thanks to its ergonomic shape. High performance ensures that all applications run quickly and smoothly. The camera allows you to take stunning pictures with incredible detail. The impressive characteristics of this device make it a great choice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great new upgrade from older models
on February 18, 2025
Posted by: Brandoisthename
[This review was collected as part of a promotion.] Inital impression looking at all the texh reviews prior is not enough until you experience the phone yourself. Between one UI 7's speed, upgrades to the camera adding an AI stabilizer, better night mode, audio remover...and so much more. I like the idea of "the brief" mode. Although a bit lackluster at the moment but know Samsung i can't wait to see where they take it. All in all and absolute beast of a phone and a fun upgrade from the last series.
Value
5
Written by a customer while visiting Samsung US