Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Average customer rating
4.8 out of 5
4.8
(19,588 Reviews)
Open Ratings Snapshot
Rating breakdown 19,588 reviews
5 Stars
16,888
4 Stars
2,115
3 Stars
351
2 Stars
108
1 Star
126
85%of customers recommend this product. 
(
751 out of 883
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Customer Rating
5 out of 5
5
Has a really nice camera
on December 5, 2025
Posted by: Bdubs55z
[This review was collected as part of a promotion.] The galaxy ai is really nice you can mess with your photos and what you are looking at it will tell it what it is the phone runs really fast it runs all my games super fast faster then my old note 9. 10 out of 10 phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Bigger then expected.
on December 6, 2025
Posted by: Street5
[This review was collected as part of a promotion.] Galaxy AI works great, the screen size is big. I would recommend it to any one.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The S25 Ultra Powered by Galaxy Al
on December 6, 2025
Posted by: TechGirlMel
[This review was collected as part of a promotion.] I've been using the Galaxy S25 Ultra daily, and the experience has been incredible-especially with all the new Galaxy Al features. The phone feels fast, intuitive, and extremely reliable for everything I do, from work to entertainment.
Galaxy Al has made a huge difference in my daily routine. The improved camera tools, editing suggestions, and real-time assistance help me get things done quickly and with better results. I also love how the S25 Ultra optimizes performance during streaming, gaming, and multitasking without slowing down.
The display is bright and sharp, making movies and videos look amazing. Battery life easily lasts me through a busy day, and the S Pen has become one of my favorite tools for taking notes and organizing ideas.
Overall, the Galaxy S25 Ultra has exceeded my expectations. The combination of powerful hardware and Galaxy Al features makes the phone feel smarter, smoother, and more useful in real life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
​Unbelievable Camera and Stunning Display
on December 7, 2025
Posted by: Kiran8901
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a truly exceptional device. The camera system is a significant leap forward, producing stunning, professional-quality photos and videos in any lighting condition. Zooming capabilities are incredible, making every shot a masterpiece. The Dynamic AMOLED display is equally impressive—colors are vibrant, details are razor-sharp, and the brightness makes viewing movies and streaming sports a joy, even outdoors. I frequently use the device for work, and the large, immersive screen is perfect for multitasking. Furthermore, the integration of Galaxy AI has revolutionized how I interact with my content, particularly with its advanced photo editing features and helpful productivity tools. This is the best Samsung experience yet.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Seamless
on December 11, 2025
Posted by: BriE
Verified Purchase:Yes
I transferred from an s21 ultra. Everything transferred so seamlessly that if not for the upgrades I wouldn't be able to tell I have a new phone. I appreciate this, as I don't really like the adjustment period when it comes to switching phones.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R TeamDecember 12, 2025
Hi BriE, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you are enjoying the enhanced capabilities of your upgraded device, and that you are not experiencing frustration as you adjust to new settings and features. We hope you'll reach out to us again in the future if you ever have questions, or want to share further feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best performance ever
on December 12, 2025
Posted by: Bryan Garces
Expertise:Intermediate
Verified Purchase:Yes
Great quality both in software and hardware, if you could increase the battery duration could be great
I would recommend this to a friend!
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
1000000% recommended
on December 14, 2025
Posted by: Anonymous
from Florida
Expertise:Expert
Verified Purchase:Yes
In love with this phone! Im actually really enjoying it. 10000% recommend love that you can customize everything, love the camera, love how fast it is. Absolutely obsessed.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R TeamDecember 15, 2025
Hey Anyel Ruiz, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear how amazed you are with the capabilities and features of your device, and that you are so in love every day. Please, reach out to us again in the future any time you have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Disapointingly painful transition from S24U
on February 10, 2025
Posted by: Rich
Expertise:Intermediate
Received 2 days ago and still have not completed the transition. Data transfer took about 30 minutes and missed many things. It seems none of the app passwords transferred so every app must be initialized with new password resets. Apps that I have not had to login to for years needed to be virtually reinstalled and configured from ground zero. Most frustrating is the samsung app. Password errors continuously. Password reset does not work and hav to be redone countless times.Login works on my PC but not on the phone. VERY frustrating!! Lastpass does not work like on the S24U meaning virtually all passwords needed to be sourced externally and entered manually. I am done buying new phones!
Features
1 out of 5
1
Performance
3 out of 5
3
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy R&R TeamFebruary 11, 2025
Hi there Rich, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We understand that the update to the software can take some adjustment time before the gestures and usage become habit. We would love to help you get logged in to your Samsung account and discover the functionality of the updated software. We have provided links to the full device manual and the Samsung Support Team to help you with both of these matters. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
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