Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Average customer rating
4.8 out of 5
4.8
(23,194 Reviews)
Open Ratings Snapshot
Rating breakdown 23,194 reviews
5 Stars
19,892
4 Stars
2,546
3 Stars
449
2 Stars
139
1 Star
168
86%of customers recommend this product. 
(
1,128 out of 1,310
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Customer Rating
5 out of 5
5
S25
on February 24, 2026
Posted by: Cheska
Expertise:Expert
Verified Purchase:Yes
Love my s25 very good phone amd feels good in my hands.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, February 25, 2026
Hey Cheska, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are loving your new device, and that it feels so good in your hand for prolonged usage. We have provided links to the complete manual and to the Samsung Support Team to help you fully explore your device, align the settings to your usage, and answer any questions that may arise along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Best Reliable Samsung Galaxy S25 Ultra
on March 17, 2026
Posted by: Cookiewm
[This review was collected as part of a promotion.] My phone does everything a computer can do. From using Galaxy AI to taking fantastic pictures.
Creating Art and of course calling family and friends with reliable video and call connections and long battery life.
My Samsung Galaxy S25 Ultra can do it all!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
CRamsey S25
on March 17, 2026
Posted by: CRamsey
from Pennsylvania
Expertise:Expert
Verified Purchase:Yes
Shop app made everything quick and simple. This is usually my preferred method of upgrade unless I'm in a time crunch for something.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
I enjoy this phone for the most part.
on March 30, 2026
Posted by: Galaxylover11
[This review was collected as part of a promotion.] I use my phone mainly for video games, texting, youtube, and work. For the most part the phone is exceptional! Other then the battery life. I've had this phone a little over 2 years and since I first unboxed it, the battery has lasted maybe half a day using it.
Galaxy AI has been interesting. Some things they aren't allowed to discuss as per policy of Samsung. Other than that its great for school, work, daily life
Value
3 out of 5
3
Response from Samsung USBy R&R Team, April 3, 2026
Hey Galaxylover11, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you are overall happy with the usage and capabilities of your device. We have provided links to articles to help you maximize the battery life of your device. We have also shared a link to the complete manual for your device to help you with the additional features of your device like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you further if you have questions, or believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on April 20, 2026
Posted by: Cat5721
[This review was collected as part of a promotion.] This phone does it all. I have yet to find a Samsung phone that disappointed. The ease and use of the phone is by far the best. Also the incorporation of AI into Gemini has helped me find files and answers to questions more in depth than asking Google. Picture quality: best I've seen. Brag about it all the time.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Mini Assistant for Parents.
on April 20, 2026
Posted by: 4422TM
[This review was collected as part of a promotion.] New to the Samsung family and now its my #1 phone recommendation. My intentions at first behind getting the samsung s25 ultra was because of how great the camera quality is. In addition, i love how I can charge other devices from my phone, battery life feels unlimited my phone can go all day long without charging, I didnt know how useful the stylus pen would be, but as a mother my daughter loves drawing so its the perfect help feature for kids when you need them to be still or to quiet down in public places. The AI feature is fit to my brain when I have brain fog or sluggish thinking Gemini is well put together for pretty much everything and anything you need help with.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It is very nice phone looks are excellant me
on February 8, 2025
Posted by: Child of the Comos
Very versatile for many a pplications. And durable. Including many features.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
All Around
on February 9, 2025
Posted by: Lilmatt6298
I have recently purchased the S25 Ultra and I will absolutely send business there way once again a fantastic phone...
Written by a customer while visiting Samsung US
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