Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Average customer rating
4.8
(19,748 Reviews)
Rating breakdown 19,748 reviews
5 Stars
17,013
4 Stars
2,131
3 Stars
360
2 Stars
112
1 Star
132
86%of customers recommend this product.
(
864 out of
1,006)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Customer Rating
5
Love this thing.
on November 23, 2025
Posted by: SoC497
[This review was collected as part of a promotion.] I just got this phone as a replacement for my S22. It is so much faster! Loading apps happens in a fraction of the time. I can game with it. (Fortnite loads and plays better than my PS4)
The Galaxy AI is fantastic for translation and I will be using it to help me learn a new language.
The Galaxy AI is fantastic for translation and I will be using it to help me learn a new language.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The lightest phone i have ever used
on November 27, 2025
Posted by: namphuong2409
[This review was collected as part of a promotion.] I have used Samsung phones before but this Galaxy S25 Ultra is the one I have used before...from Galaxy S (i9003) to S25 Ultra now.. integrates many improvements in camera and AI applications.. allows editing like deleting unnecessary images easily.. this is the feature I use the most
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ease of use
on November 28, 2025
Posted by: JESSEIKA
[This review was collected as part of a promotion.] This phone was so easy to use right out of the box. "Galaxy AI" was confusing at first, but now it's amazing. "Galaxy AI" also auto updates and is constantly evolving for the better. Every thing, including my S22 Ultra settings, paired effortlessly and wireless. Will enjoy Samsung products exclusively.
Value
5
Written by a customer while visiting Samsung US
Posted by: Matthew C
from Georgia
Expertise:Intermediate
Verified Purchase:Yes
The phone is very well made except for 1 main issue. Being an unlocked phone it lacks the normal powerful coverage I get from T-Mobile. Certain areas I work I'm not getting the same coverage. My conversations drops. I never had this issue with a phone coming straight from T-Mobile. That's my only issue. If that can be fixed I would rate this 5 stars.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Sri G
from Delaware, Ohio
Expertise:Expert
Verified Purchase:Yes
Strong plastic or Burnt smell from the SPen, was okay for a week and suddenly started smelling plastic or burnt smell, didn’t understand where it’s coming from until the spen was removed from the slot and the smell got stronger, never expected this from the ultra series or any Samsung device to be honest.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 1, 2025
Hey Sri G, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how important your phone is to you every day, and wanting the peace of mind that your device is operating as intended. We have provided a link to the Samsung Support Team and warranty information for your convenience. They can help you troubleshoot and resolve this experience. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy s25 Ultra
on December 1, 2025
Posted by: Galaxy1shopper
[This review was collected as part of a promotion.] I love this phone! Beautiful and has a great camera and screen. The Galaxy AI works absolutely 💯 percent.
Value
5
Response from Samsung USBy R&R Team, December 2, 2025
Hey there Galaxy1shopper, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are loving the usage of your device, and finding so many amazing capabilities. We have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
One in a Million
on December 1, 2025
Posted by: InkedBlondie
[This review was collected as part of a promotion.] The Newely updated Galaxy S25 Ultra will absolutely blow your mind with all of its new features! Starting with the Galaxy AI which allows you to conquer just about anything! You can edit your pictures like a pro, you can search for anything and find precise information and even steps on how to code! AI was our future, but its here now and Galaxy AI is definitely top tier!
The camera takes amazing quality photos and captures every little megapixel! The storage is amazing!
Whether you're a business moguel or just a everyday blue collar hard worker, this phone has features that will work for you!
Value
5
Response from Samsung USBy R&R Team, December 2, 2025
Hey InkedBlonde, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how much you are loving the updated features and amazing capabilities of your device. We would love to hear from you again in the future any time you have questions, or additional feedback you'd like to share with us about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The best phone at the moment in all aspects
on December 3, 2025
Posted by: DimaShevchuk
[This review was collected as part of a promotion.] I am a long-time fan of Samsung technology! TVs, Phones. Watches, Tablets, Headphones, Refrigerator, Oven! I have it all and it works great!!! I bought a Samsung S25 ultra 1tb and I am super satisfied! With all this, I still have a Samsung S20 Ultra, which my daughter stole and it still works perfectly!!! I recommend it to everyone!
Value
5
Written by a customer while visiting Samsung US