Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Average customer rating
4.8
(19,584 Reviews)
Rating breakdown 19,584 reviews
5 Stars
16,885
4 Stars
2,114
3 Stars
351
2 Stars
108
1 Star
126
85%of customers recommend this product.
(
748 out of
879)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Customer Rating
5
Refining an Already Brilliant Package
on November 26, 2025
Posted by: Amedate
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra doesn't reinvent the wheel, and that's its greatest strength; instead, it takes the near-perfect foundation of its predecessor and refines it into the most complete and formidable flagship Android phone on the market. It retains the beloved premium titanium frame and stunning, flat 6.8-inch Dynamic AMOLED 2X display, but now with even brighter peaks and enhanced visibility in direct sunlight. The camera system, already a benchmark, sees incremental but meaningful upgrades—likely a new primary sensor with improved low-light capabilities and even more sophisticated AI-powered software for unparalleled computational photography, making its already stellar zoom and video performance even more untouchable. Powered by the next-generation Snapdragon chip and cooled more effectively, it delivers blistering, sustained performance for everything from multitasking to mobile gaming, all while the battery life remains an absolute all-day workhorse. While the design is familiar and the price is predictably premium, the S25 Ultra is a masterclass in iterative perfection, solidifying its reign as the pro-level smartphone to beat for those who demand the very best.
Value
5
Response from Samsung USBy R&R Team, November 26, 2025
Hi there Amedate, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We love hearing how much you are loving the amazing features of this device and finding it so refined and elegant. We would love to hear from you again in the future any time you have questions, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: LUIS
Verified Purchase:Yes
Overall I like it. When I set my phone up, I transferred the same settings I had on my previous phone so that makes it easy to use. One thing I don't like the messages through Google. I liked the SMS the Samsung had before.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Power tospare
on November 29, 2025
Posted by: TimS1968
[This review was collected as part of a promotion.] The best phone on the market whatever you need for work, smartphone management, media or gaming. Good battery life and amazing screen and high quality connectivity. I have no regrets with my Galaxy S25 Ultra.
Value
5
Written by a customer while visiting Samsung US
Posted by: Shay
from Massachusetts
Expertise:Intermediate
Verified Purchase:Yes
Replaced S21 with S25 Ultra. I love the phone except it doesnt have the same notification tones that the S21 had. Taking a long time to get used to new tones for text messages, snapchats and other notifications. I dont really like many of the new tones!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Dr Watts
Verified Purchase:Yes
I upgraded from a Samsung Galaxy S21 Ultra which had served me well for 4 years. This thing is snappy! So fast and so smooth. Initially I had wondered if I could have held on to my S21 Ultra longer but as soon as the S25 Ultra finished the initial set-up process I wondered why I didn't upgrade sooner. Very happy.
Response from Samsung USBy R&R Team, December 11, 2025
Hi Dr Watts, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We love hearing how amazed you have been with the capabilities and usage of your device. We have shared a link to the Samsung Support Team for your convenience. They can offer their assistance any time you have questions about your Samsung products. Thank you for being a Ssamsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Philip
Expertise:Intermediate
Verified Purchase:Yes
I recently upgraded my Note20 ultra to the S25 ultra. Huge jump. Yes, it's a 5 year differance but the S25 ultra is a powerhouse no matter where you are coming from. Very fast biometrics (facial and fingerprint), beautiful display , super productive AI coupled with Gemini make this a workhorse for every user level. Battery life is fine. I can get 24 hours out of a full charge. All in all, Samsung's best and perhaps the best android phone you can purchase for the US market
I would recommend this to a friend!
Response from Samsung USBy R&R Team, December 12, 2025
Hi there Philip, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are amazed with the upgraded features and capabilities of your new device, and that is has performed beyond your expectations. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Juan
Verified Purchase:Yes
I the phones battery and processing speed and ease to move the old phones file to new.
Written by a customer while visiting Samsung US
Posted by: AnnR
from Boston, MA
Expertise:Intermediate
Verified Purchase:Yes
Love my S25Ultra. I am an old Palm Pilot girl. I use my stylus all the time. The camera is stunning, the phone is fast, battery life is great, I'm a Samsung girl all the way now.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US