Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Average customer rating
4.8
(23,743 Reviews)
Rating breakdown 23,743 reviews
5 Stars
20,371
4 Stars
2,610
3 Stars
450
2 Stars
142
1 Star
170
86%of customers recommend this product.
(
1,128 out of
1,312)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Customer Rating
4
S25 Ultra 1Tb is an unlocked juggernaut
on April 27, 2026
Posted by: ctOOP07
[This review was collected as part of a promotion.] From alarms to emails, maps to phone calls the S25 ultra tools on with ease. The screen got rid of the major curves which seems to have alleviated the automatic screen destruction we suffered through with the prior models. Front, back or both screens cracked like an egg after nearly any drop, from any height on just about any surface. S25 ultra cars are not able to protect the screen reliably thanks to the flat screen and edges. Available editing, entertainment and business management apps and software can be run without crashing the phone or creating a slow non Fabrice phone that requires constant restarts. The camera is improved after theincredible disaster that was the s24 ultra camera. This one feels more like the powerhouse camera and zoom lenses enjoyed with the S23 ultra. Pair that with the "Galaxy AI" photo editing feature and you will be creating professional quality pictures of your choice in no time. All in all the s25 ultra is a Quality phone with snappy processor and great features including the s pen. [Come on Samsung, quit trying to take it away.]
Screen is a letdown in the Texas sun. That was something continuously overlooked. Make brighter screens.
Screen is a letdown in the Texas sun. That was something continuously overlooked. Make brighter screens.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It's Fast and Reliable!!
on April 27, 2026
Posted by: TheGrumpyFocker
[This review was collected as part of a promotion.] I loved my Ultra S22. Unfortunately one day I dropped it and destroyed the screen in a weird obscure way. I needed a new phone that day. S25 Ultra was on display in all its beauty. It was an easy choice.
Getting it back to the Hotel room, I started to set it up. Backups restored, apps reinstalled, messages and calls restored. When I say fast, I'm talking blazing. Years of data, 100+ gig from the phone, cloud data etc. In under 75 minutes I was done, not the typical 2-3 hours. To this day, updates download and install in seconds.
I use Bixby and Samsung AI to help me with my tasks, remind me of events, giving me a high level brief on information, the AI version of TL:DR. And it's fast, it works and it's usually very accurate.
I love the pen. All the things I keep learning i can do with it. Fun and business, goofy and serious. It acts just like a real pen.
The screen resolution is amazing. Can watch 4k video with absolute clarity. Stream movies. Play games and work doesn't matter, the screen is beautiful.
Lastly, I Love the camera... day/night, low/bright light. Makes no difference. I can get great shots. The picture attached, I took overlooking Petco Park in San Diego.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on April 27, 2026
Posted by: Wolf2wolf
[This review was collected as part of a promotion.] Ai in this device is great.
A great device to have
A great device to have
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love all the fun functions and the easy transition
on April 27, 2026
Posted by: Waltkelly
[This review was collected as part of a promotion.] I love my device and how useful it is. I can move so smooth between apps and love the photo quality. It's by far the best samsung I've had. Good weight and easy access to my camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and Awesome
on April 27, 2026
Posted by: SithDad
[This review was collected as part of a promotion.] Galaxy Ai is the best feature as it is integrated into the phone features. Excellent speed for downloading large files and streaming HD games and Apps. I have no need for a laptop or PC system as this phone does everything I need. You will not regret your purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Gemini features are wonderful
on April 27, 2026
Posted by: KMAS985
[This review was collected as part of a promotion.] This product has great features which i like the most like Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra..Great phone
on April 27, 2026
Posted by: BigDaddyCool
[This review was collected as part of a promotion.] Excellent phone, awesome camera and incredible features...Easily customizable..Comes with flat clear resolution..and the S pen feature is unbelievably fun..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
The worst Samsung I've had in some ways.
on April 27, 2026
Posted by: Violinboy
[This review was collected as part of a promotion.] My Samsung s25 Ultra it's just over half a year old and though I like the AI and some other things about it it will not charge with a charger. It's been repaired several times and the charges once and then I'm left with only magnetic charging which then sometimes works and sometimes doesn't. I've had a lot of Samsung phones but this one seriously ill and it looks like from some of the forums and boards that this is a problem that Samsung should address. I'm a little disappointed with this one.. for sure.
Value
2
Response from Samsung USBy R&R Team, April 29, 2026
Hey there Violinboy, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We know how important the ease of charging and reliable charging is to you every day. We have provided a link to an article to help you with the charging of your device. We have also shard a link to the Samsung Support Team and your warranty information if your experience with the charging continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US