Best Buy - Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T) customer reviews - product reviews

Customer reviews from Samsung US

Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)

Average customer rating

4.8

(19,733 Reviews)

Rating breakdown 19,733 reviews

5 Stars

17,002

4 Stars

2,129

3 Stars

359

2 Stars

112

1 Star

131

86%of customers recommend this product.

(

852 out of 994

)

Best Buy Privacy Policy

Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)

Customer Rating

Best phone

on February 22, 2025

Posted by: Pamtara

[This review was collected as part of a promotion.] Love Gemini. Style more appealing. Great phone overall.

Value

Written by a customer while visiting Samsung US

Customer Rating

Terrible phone

on April 2, 2025

Posted by: J cook

from Seattle

Expertise:Intermediate

I love Samsung but I have some major issues with the phones. First thing is the screen glare and brightness are definitely not what they say. Even in cloudy skies the screen is almost unusable even with all the settings turned all the way up. The glare is not as bad as the s23 ultra but still terrible. It has to be dark to even see the screen. Second thing is the camera. DO NOT SAY THE CAMERA TAKES GREAT PICTURES. The s23 ultra took way better pictures at night and low light. The zoom is a joke. I can't zoom in more than 10x before it gets so grainy and will not focus at all. My suggestion is do not put out another phone until you fix the issues with the current one. Because I will not waste my money on another phone and if you don't then it's goodbye Samsung.

No, I would not recommend this to a friend.

Features

Performance

Design

Value

Response from Samsung USBy R&R Team, April 3, 2025

Hi there J cook, thank you for your feedback on your Samsung Galaxy S25 Ultra. We completely understand how important your device is to you, and the frustration that can come when your device is not operating as expected or intended. We have provided a link to an article to help you with the camera settings and features of your new device. We have also provided a link to the full device manual to help you with the display settings. Lastly, we have provided a link to the Samsung Support Team to help you with any features you feel are not operating as intended with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages

Written by a customer while visiting Samsung US

Customer Rating

Great performance

on May 11, 2025

Posted by: Qbn510

from California

Expertise:Intermediate

This phone is as advertised. Very impressive performance and battery life and I live the design and feel.

I would recommend this to a friend!

Features

Performance

Design

Value

Response from Samsung USBy R&R Team, May 13, 2025

Hi there Qbn510, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We love that youa re so pleased with the battery life and camera of your device. We hope you'll reach out to us again in the future any time with questions or additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages

Written by a customer while visiting Samsung US

Customer Rating

Excellent Phone!

on November 17, 2025

Posted by: PNWborn77

[This review was collected as part of a promotion.] I always get the Galaxy S Ultra series and this is the best one, yet. The Galaxy AI features are ridiculously good. The gaming is amazing. The camera is phenomenal. I highly recommend this phone.

Value

Written by a customer while visiting Samsung US

Customer Rating

No features as good as my S23 Ultra

on December 5, 2025

Posted by: wolfatdoor

[This review was collected as part of a promotion.] No "Director" on Camera App.

I only use it as a backup and test phone.

And of course, I don't expect anything from this review.

And it now will be a long time before I get another phone.

So just keep the down grading firmware updates coming that will maybe even make my glorified S23 worthless. This could help me decide to go to some other manufacturer.

Value

Response from Samsung USBy R&R Team, December 9, 2025

Hi there Wolfatdoor, thank you for your feedback on your Samsung Galaxy S25 Ultra with us. We know that upgrading to a new device can take time to discover the ways features you have relied upon the past have been changed, and to best align the settings to your preferences. We have provided a link to an article to help you with different camera settings and features. We have also shared a link to the complete manual for your device to help you best align the settings and capabilities to your preferences. Lastly, we have provided a link to the Samsung Support Team to assist you further if you have questions or experience anything out of the ordinary with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages

Written by a customer while visiting Samsung US

Customer Rating

Data grabbing JUNK!

on October 30, 2025

Posted by: DoneWithTodaysTech

from Wisconsin

I’m beyond fed up with phones that don’t have removable batteries. We’ve taken massive steps backward. I feel like I’m back in the bag phone era — dragging around a power bank like an umbilical cord just to stay connected. This isn’t convenience; it’s a design disaster. You’ve stripped away user control just to harvest data and force dependence on your ecosystem. I’m done with it. Until you start giving power back to the user — literally and figuratively — I won’t buy another one of these tethered battery-box phones.

No, I would not recommend this to a friend.

Features

Performance

Design

Value

Response from Samsung USBy R&R Team, October 30, 2025

Hello there, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important specific features of a device are to you every day. If you are looking to be able to change the battery of your device on the go rather than using a portable battery pack, the Samsung Galaxy XCover series of devices have this feature, where the battery can be removed and changed. We have shared a link to the Samsung Support Team if you have questions about this specific device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages

Written by a customer while visiting Samsung US

Customer Rating

good

on February 7, 2025

Posted by: david

from Florida

Expertise:Beginner

good phone to buy need 1vtbyt storages Dsmart phone

Features

Performance

Design

Value

Written by a customer while visiting Samsung US

Customer Rating

1 Miss

on February 8, 2025

Posted by: The First Curse

from United States

Expertise:Expert

The Biggest Disappointment is no bluetooth SPen. I purchase phones mainly for the camera and I have a shaking hand. I used it on almost every selfie and when I need to take a picture with no one to shoot it.

Features

Performance

Design

Value

Written by a customer while visiting Samsung US

Showing 2241-2248 of 19730 results

<< 1 ... 279 280 281 282 283 ... 2467 >>