Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Average customer rating
4.8
(19,729 Reviews)
Rating breakdown 19,729 reviews
5 Stars
16,997
4 Stars
2,129
3 Stars
360
2 Stars
112
1 Star
131
86%of customers recommend this product.
(
849 out of
992)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Customer Rating
5
Great improvements!
on March 22, 2025
Posted by: AKA_Tex
I love the changes to the interface, the AI integration has been smooth so far, and they changed the screen too, overall im very happy with my S25 Ultra!
Written by a customer while visiting Samsung US
Customer Rating
5
Beastmode
on March 23, 2025
Posted by: UltraUltraUltra
from NJ
Expertise:Intermediate
A beast of a phone finally something worthy of replacing my ultra note 20.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellence
on March 24, 2025
Posted by: 2dodwdsdsd
[This review was collected as part of a promotion.] The audio erase is on a different level it's so useful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have used Samsung forever will never switch
on March 25, 2025
Posted by: Alwayssimple
[This review was collected as part of a promotion.] I use my Samsung to stream, the quality of the videos are priceless. Samsung phones take the best pics, flawless features, using the audio eraser is so easy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Nothing special
on March 27, 2025
Posted by: Timmy22
[This review was collected as part of a promotion.] The phone is just as good as the others. Its nothing special and not worth the money. They dont have the boothtooth photo clicker on the stylus, which i dont like them taking it away. Like all the recent phones, it doesnt have expandable memory which really sucks! I wish they would bring it back. I will be looking for a different phone after this one, one that actually in innovating and not staying stagnant like the S25 or S serious. The digital zoom is also not as good as it used to be. I think Samsung can do better. If you have an S23 ultra, you dont need to upgrade, its not worth it
Value
2
Response from Samsung USBy R&R Team, March 27, 2025
Hi there Timmy22, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We understand how valuable your phone is to you every day, and needing specific functionality with your device. We have provided links to resources to help you with the functionality you feel may be missing or changed with your device. The full device manual, among the resources, can help you with the hand gestures and voice commands you can use with your camera. For the memory, if you are finding the capacity insufficient for your needs, we do have digital options available for expansion with your device. Lastly, we have provided a link to the Samsung Support Team if you have additional questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Love the phone but...
on April 4, 2025
Posted by: BingBopBoom
[This review was collected as part of a promotion.] Honestly like it a lot but which it would come with less bloat.
Value
4
Response from Samsung USBy R&R Team, April 10, 2025
Hi there BingBopBoom, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are overall pleased with the usage of your new phone. We have provided a few links to help you best align the settings and software to your preferences, and offer one on one assistance if you experience frustration during this process. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on April 23, 2025
Posted by: Moooo
from Dayton OH
Expertise:Expert
Much faster faster and faster and faster can this phone go faster
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R Team, April 24, 2025
Hi there Moooo, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you have been so amazed by the speed of this device. We have provided links to a few resources to help you further discover the amazing featureof your phone icluding Galaxy AI, and answer any questions that may come up as you continue your exploration. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Probs already!
on April 24, 2025
Posted by: Jani
I just got this phone and its freezing up and doing other wacky this!
Response from Samsung USBy R&R Team, April 25, 2025
Hey Jani, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We understand how frustrating it is to have the usage of your new device interrupted by freezing, and we would love to assist you. We have provided a link below to a troubleshooting guide for your convenience. We have also provided a link to the Samsung Support Team to offer one on one assistance for the additional matters you mention. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US