Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Average customer rating
4.8
(22,032 Reviews)
Rating breakdown 22,032 reviews
5 Stars
18,896
4 Stars
2,411
3 Stars
427
2 Stars
134
1 Star
164
86%of customers recommend this product.
(
1,124 out of
1,303)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Customer Rating
5
Samsung Galaxy S25 Ultra Review: The AI Powerhouse
on March 30, 2026
Posted by: StitchGhost
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is easily one of the most powerful smartphones available right now. From the moment you pick it up, the premium titanium design and massive 6.9-inch display make it feel like a true flagship device built for people who want the best of everything. Performance is incredibly smooth thanks to the Snapdragon 8 Elite processor, making multitasking, gaming, and everyday use feel fast and responsive. Apps open quickly, switching between them feels effortless, and the phone handles demanding tasks without slowing down. One of the biggest highlights is the camera system. The 200MP main camera captures extremely detailed photos, while the upgraded 50MP ultra-wide lens improves low-light shots and wider images. Whether you're taking portraits, zoom shots, or videos, the S25 Ultra delivers impressive quality that competes with the best phones on the market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device has amazing features
on March 30, 2026
Posted by: RockyHorrorPictureShowFan
[This review was collected as part of a promotion.] My Samsung S25 Ultra is amazing, does everything i need it to do and even more! It's fast, smooth, and fluid whenever I use it and it never seeses to amaze me how good it is! The Galaxy AI is great, the 120hz is clean and fluid, and every update make the device even better! The battery lasts for a long time and I even setup and a routine that alerts me when the battery is low and when im charging my device I have a routine that says aloud when the devic is done charging! I also have a routine that automatically disables the wifi when I leave my house so I save more battery and when I get back to the house it automatically turns the wifi back on and connects to it! It's so far the best phone I have had in a very long time! ❤️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Smartphone!
on March 30, 2026
Posted by: XxFighTimexX
[This review was collected as part of a promotion.] I love all the features about this phone spen and its applications, the purchase perks, and the sleek design
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything and more!
on March 30, 2026
Posted by: GuitP1yr
[This review was collected as part of a promotion.] I have gotten used to Samsung products. I have had the 4, the 7, the N10, watches, and tablets, and have adored them all! This had a lot to live up to and it's surpassed all expectations. Being an educator, it helps me keep track of everything, from school, to students, from personal self, to family. I compartmentalize everything and this device has made it so simple. I use it constantly for work and play, photography to music, writing to relaxing. I can't get enough of this great device. With the add on wand I use it to take quick notes and edits. If it did any more I'd probably get rid of anything else, but I use it with my computers to quickly transfer and organize everything throughout my day, for weeks, and months. Add to this its AI capabilities, especially with my photography, and I keep working endlessly with it. It works easily with everything and it's why I've been a loyal Samsung customer for so many years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Picture quality is awesome
on March 30, 2026
Posted by: Lynnray
[This review was collected as part of a promotion.] The picture quality of this phone is great. The battery life is longer than any phone I've had. It charged super fast which is wonderful. Overall love this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 ultra perks and downsides.
on March 30, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The s25 ultra stands as a testament to cutting-edge mobile technology, boasting a sophisticated design and an impressive suite of features. Its camera system captures breathtaking detail, and the display offers unparalleled visual clarity for everyday tasks. The battery life is commendable, ensuring users remain connected throughout their day. However, when it comes to demanding gaming experiences, the device exhibits occasional stutters and a tendency to overheat. While capable of handling lighter titles, its performance falters under sustained graphically intensive gameplay, presenting a noticeable limitation for serious mobile gamers.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Problems with the charging port and liquid detect
on March 30, 2026
Posted by: JEXOMAR
[This review was collected as part of a promotion.] My experience with my Samsung Galaxy S5 Ultra hasn't been the best. Just a few months after buying it new, the system started malfunctioning, saying there was water in the charging ports even though no liquid had ever gotten in. It got to the point where I could only charge the phone wirelessly. Fed up with the situation, I requested a replacement phone. Everything was fine until the same problem started appearing. It also doesn't charge quickly, even with its original fast chargers, and there's a problem with the charging cable tip: it only charges one way and not the other. I have an S23 Ultra and I never had any problems with it.
Value
2
Response from Samsung USBy R&R Team, April 1, 2026
Hi Jexomar, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how frustrating it is when your device is not functioning as intended. We have provided a link to an article to help you with the charging speed of your device. We have also shared a link to the Samsung Support Team to assist you further if your experience you mention with moisture is ongoing. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
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Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
My experience
on March 30, 2026
Posted by: Allaround
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a while now, and it easily deserves 5 stars. This phone feels like it was designed to do everything—and do it extremely well.
The display is absolutely stunning. It’s bright, smooth, and perfect for everything from watching videos to everyday scrolling. I personally use it a lot for gaming, and it handles everything I throw at it without any lag or overheating. Games run incredibly smooth, and the large screen really makes the experience more immersive.
Performance is just as impressive. Apps open instantly, multitasking is effortless, and switching between things like games, messages, and music is seamless. I also use it daily for listening to music, and the sound quality is clear and powerful whether I’m using headphones or the speakers.
The camera is one of the biggest highlights. Photos come out incredibly detailed, even in low light, and the zoom is seriously impressive. It’s replaced my need for a separate camera in most situations.
Battery life easily gets me through a full day, even with gaming and streaming music throughout the day. The build quality feels premium and durable, and the S Pen is a great bonus—it’s surprisingly useful for notes and quick edits.
The Galaxy AI features are a great addition and actually useful. I use them for things like quick summaries, helping organize information, and making everyday tasks faster and easier. It feels like the phone is working with me instead of just being a device.
The display is absolutely stunning. It’s bright, smooth, and perfect for everything from watching videos to everyday scrolling. I personally use it a lot for gaming, and it handles everything I throw at it without any lag or overheating. Games run incredibly smooth, and the large screen really makes the experience more immersive.
Performance is just as impressive. Apps open instantly, multitasking is effortless, and switching between things like games, messages, and music is seamless. I also use it daily for listening to music, and the sound quality is clear and powerful whether I’m using headphones or the speakers.
The camera is one of the biggest highlights. Photos come out incredibly detailed, even in low light, and the zoom is seriously impressive. It’s replaced my need for a separate camera in most situations.
Battery life easily gets me through a full day, even with gaming and streaming music throughout the day. The build quality feels premium and durable, and the S Pen is a great bonus—it’s surprisingly useful for notes and quick edits.
The Galaxy AI features are a great addition and actually useful. I use them for things like quick summaries, helping organize information, and making everyday tasks faster and easier. It feels like the phone is working with me instead of just being a device.
Value
5
Written by a customer while visiting Samsung US