Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Average customer rating
4.8
(22,085 Reviews)
Rating breakdown 22,085 reviews
5 Stars
18,943
4 Stars
2,416
3 Stars
428
2 Stars
134
1 Star
164
86%of customers recommend this product.
(
1,125 out of
1,304)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Customer Rating
5
Good phone
on March 30, 2026
Posted by: LeslieW
[This review was collected as part of a promotion.] Good phone! Love the camera andal then options. I highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra it's a statement piece for smarthphones
on March 30, 2026
Posted by: Samsungthebest
[This review was collected as part of a promotion.] The design is sharper yet more refined. The display is, simply put, breathtaking, colors feel alive without being exaggerated, brightness pushes boundaries, and the fluidity makes every interaction feel instantaneous. It's the kind of screen that makes you pause mid-scroll just to appreciate how good it looks.
Performance is another level. Everything, from heavy multitasking to gaming, runs effortlessly, it feels like the S25 Ultra is always two steps ahead of you. There is no hesitation, no stutter, just seamless execution. The S25 Ultra feels inevitable, like it was never going to struggle in the first place.
Additionally, the camera system is where the S25 Ultra truly separates itself. It doesn't just take photos, it interprets scenes. It's less about specs and more about trust, you know the picture will turn out great before you even press the shutter.
Additionally, the camera system is where the S25 Ultra truly separates itself. It doesn't just take photos, it interprets scenes. It's less about specs and more about trust, you know the picture will turn out great before you even press the shutter.
The S25 Ultra represents unmatched power, camera, and sleek perfection
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The best phone I have ever used
on March 30, 2026
Posted by: RickyBobby
[This review was collected as part of a promotion.] I heavily enjoy my experience om android with he s25 and the Galaxy AI photo editing is really cool and also the freedom android gives is awesome pluse OneUI is so clean and good that it makes me want to keep this phone overall the phone is amazing
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on March 30, 2026
Posted by: Barret80
[This review was collected as part of a promotion.] One of the best phones to ever own! Blazing fast speed and some of the highest quality picture taking you can take with a phone! The Galaxy Ultra phone line is the best!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 Ultra is super easy to use!
on March 30, 2026
Posted by: THEBEARJEWxp
[This review was collected as part of a promotion.] The Galaxy AI is user friendly and it makes tasks simpler. I especially love the camera on my S25 Ultra. The software makes use of my phine easy to understand and simple to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Works, lacking in some areas
on March 30, 2026
Posted by: Downwithapple
[This review was collected as part of a promotion.] It works, but honestly it lags more then my note did. Galaxy ai is cool, but not impressed with the stylus not being Bluetooth. They can do better
Value
3
Response from Samsung USBy R&R Team, April 1, 2026
Hey there, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We know how frustrating it can be when your device is not meeting your expectations in functionality. We have provided links to articles to help you maximize the speed, and discover the redesigned S Pen features available on your device. We have also shared a link to the complete manual to help you with additional capabilities on your device. We have also shared a link to the Samsung Support Team to assist you if you continue to experience frustrations with your device, or have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Features on phone
on March 30, 2026
Posted by: Truthfullyalways89
[This review was collected as part of a promotion.] Great for photos and videos. Able to multi-task. Easy to use
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Ultra
on March 30, 2026
Posted by: Blood7hirs7
[This review was collected as part of a promotion.] I love my Ultra 25: the pictures, the size, and the convenience of the pen. The Galaxy AI is really helpful as well; I've used it so many times. It works great, and the battery is good too. The price point is another thing, but I don't see that changing anytime soon, so there's no reason to complain about it. It's not like they will listen to us. It's a great phone, and I recommend it even if it's a year old now.
Value
5
Written by a customer while visiting Samsung US