Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Average customer rating
4.8 out of 5
4.8
(22,926 Reviews)
Open Ratings Snapshot
Rating breakdown 22,926 reviews
5 Stars
19,704
4 Stars
2,516
3 Stars
434
2 Stars
126
1 Star
146
87%of customers recommend this product. 
(
1,020 out of 1,176
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Customer Rating
5 out of 5
5
Perfect fit for me
on February 4, 2026
Posted by: Katrina
from South Dakota
Expertise:Expert
Verified Purchase:Yes
Worked right away with my carrier (Straight Talk) and does so much more than my old phone. Better speed, capacity and plays every game I've loaded onto it so far.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 5, 2026
Hello there Katrina, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you had such an easy time setting up and beginning to use your new device, and that you are enjoying using your device, and finding the battery to keep up with your favorite games. We have shared links to resources to help you discover all of the amazing features of your new device, align the settings to your preferences, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Galaxy S25 Ultra 👌👍
on February 5, 2026
Posted by: Anonymous
from Greenville SC
Expertise:Intermediate
Verified Purchase:Yes
This phone is awesome, and color is very crisp and clear, I'm loving it, no complaints.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 11, 2026
Hi Michael Anderson, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how much you are loving your phone, finding the display pleasing, and that you have no complaints. We have provided links to resources to help you with additional capabilities like Galaxy AI, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Owner
on February 6, 2026
Posted by: Anonymous
Verified Purchase:Yes
I am struggling to learn this new phone. I am not very tec savvy. Not the phones problem.
Response from Samsung USBy R&R Team, February 10, 2026
Hi there Leonard Calvin Willis, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know that upgrading to a new device can come with a bit of a learning curve, and we would love to assist you with your exploration. We have provided a link to the complete manual for your device to help you with the exploration of your device, and alignment of your settings to your preferences. We have also shared a link to the Samsung Support Team for assistance if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
This was my first phone from Samsung and I do not
on February 13, 2026
Posted by: Cheikh
Verified Purchase:Yes
Not what I expected for last the I see many post t
Response from Samsung USBy R&R Team, February 17, 2026
Hello there Cheikh, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know that changing operating systems can come with a learning curve, that causes disappointment or frustration as you are working towards discovery and alignment. Without knowing the details of your experience, we have provided links to the complete manual for your device and to the Samsung Support Team to help you discover the capabilities of your device, align the settings to your preferences, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Features
on February 22, 2026
Posted by: pharaocr
Expertise:Expert
This device offers a remarkably clear and vibrant display, perfect for viewing content. Its camera system captures stunningly detailed photos in various lighting conditions. Performance is exceptionally smooth, handling demanding applications with ease. Battery life proves to be quite impressive, lasting throughout a busy day. Overall, this technology represents a significant advancement in mobile capabilities.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 23, 2026
Hello there Pharaocr, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear how much you are loving your device, finding the display beautiful, battery life to last all day, and the camera to be great quality. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great upgrade
on February 24, 2026
Posted by: Andrew
Verified Purchase:Yes
This is a nice phone. It's a great deal for what I paid for it. The screen is larger than I'm used to, but I actually like it quite a bit. The pen is fun, and I actually have a utility for it as a clinician who needs to record information from rooms other than the one I provide care in.
Response from Samsung USBy R&R Team, February 24, 2026
Hey Andrew, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear how pleased you are with your device, and finding the size and accessories so compatible with your daily needs. We have provided a link to the Samsung Support Team for your convenience to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Ultra
on March 16, 2026
Posted by: Maurice
Verified Purchase:Yes
Awsome camera and the phone has been working out fine.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone currently available, the battery pe
on March 9, 2026
Posted by: LUMBREMX
[This review was collected as part of a promotion.] I currently use my Samsung S25 Ultra phone to contact my family, work, and everything related to my personal life. I also have my Samsung Watch 7 Ultra, which is a great help at the gym. I also have the Buds 3 Pro headphones, which I use all day at work; they are the best.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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