Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Average customer rating
4.8
(22,299 Reviews)
Rating breakdown 22,299 reviews
5 Stars
19,128
4 Stars
2,436
3 Stars
434
2 Stars
135
1 Star
166
86%of customers recommend this product.
(
1,126 out of
1,308)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Customer Rating
5
Best phone ever!!
on March 15, 2026
Posted by: shaunj
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a powerhouse of innovation that sets a new gold standard for smartphones. Its stunningly bright display and refined titanium build make it a joy to hold and use every day.
The camera system is truly exceptional, capturing professional-grade detail and vibrant colors even in challenging lighting. With its lightning-fast performance and long-lasting battery life, it effortlessly handles everything from heavy multitasking to high-end gaming. It is easily the best flagship phone on the market right now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've had.
on March 15, 2026
Posted by: Gentry1425
[This review was collected as part of a promotion.] This phone is fast, reliable, and resilient with me. I'm pretty rough on a device that's always with me, just because I work outside and am clumsy. This is by far the best phone I've had and a must if you're tough on your device I have used it in the rain lost it in the snow and while mowing but it's still just fine. Galaxy AI on the device helps with your daily routine and keeps everything organized on top of making sure you're not making a fool of yourself while texting by checking everything before you hit send (if you have it turned on) has been great on updates and keeping me on the best versions of apps I use. The pen that comes with the Ultra has made it abundantly clear I'll be lost if I had a device without now the features you get with that alone make this a 10 out of 10 in my book but visit the Galaxy store and you will soon see Samsung makes it easier to customize almost every detail/feature you would want on this device. I'm always blazing through tasks and running any games/apps faster than any other person around me usually while sharing my Hotspot at the same time. If you need to charge a Samsung watch or anything wireless this phone has you covered also. Too many features to list but only 1 phone could possibly compete with the S25Ultrq and that's the S26 ultra I wouldn't give mine up for anything less. Just have and try 1 to see how amazing a device can be.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All the features you want, none you don't!
on March 15, 2026
Posted by: Katalyst1
[This review was collected as part of a promotion.] This device is truly exceptional and has quickly become my favorite phone. While I don't find myself using the included stylus frequently, it proves to be incredibly useful when the need arises. It's a feature that adds significant value. I'm very impressed with the overall performance and design of this phone. I would highly recommend it to anyone looking for a top-tier mobile experience. This Galaxy AI is absolutely amazing! I find myself using it for so many things on a daily basis. It's even been a great help in drafting this very review lol. Please know that all the opinions expressed here are entirely my own. I'm genuinely impressed with its capabilities! My only complaint is that the S26 Ultra came out too soon lol! I may consider changing my phone plan just so I can upgrade sooner!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Too complicated just wanted to clean General phone
on March 16, 2026
Posted by: LIZALOU
[This review was collected as part of a promotion.] Watch movies is pretty cool clarity it's okay cameras position in the wrong place always gets touched and fingerprints not clear photos little complicated it's all right
Value
3
Response from Samsung USBy R&R Team, March 17, 2026
Hi there Lizalou, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are enjoying streaming your favorite movies on your device, and finding the display clear during usage. We have provided a link to the full manual for your device to help you align the settings to your preferences, and help clear up any confusion you may be experiencing. We have also shared a link to the Samsung Support Team to assist you directly through chat if you prefer when you have questions. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5
Flagship Indeed
on March 16, 2026
Posted by: Ardroit
[This review was collected as part of a promotion.] As always Samsung demonstrates why they dominate the market. Love the One UI and its level of customization. A powerful device that outpaces the average laptop. Packed with features, this device performs at the highest level. The Galaxy AI integration is actually incredibly useful. The security features are top of the line, as always the Ultra sets the Standard.My only complaints are that I can't root, and the 5000 Mah battery is about 20% to small. Beautiful vivid display, professional camera, and integrated stylus.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
android isn't android without Samsung has done it
on March 16, 2026
Posted by: Reeses
[This review was collected as part of a promotion.] I love the pen and watching videos with no buffering and my games are a whole new experience now I have no idea what everyone is doing with their lives if they aren't galaxy owners
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice phone, until you drop it.
on March 16, 2026
Posted by: Clumsy
[This review was collected as part of a promotion.] This is an impressive device in general, even without the addition of "Galaxy Ai". It is capable of far more than I will ever manage to accomplish with it with my limited knowledge and tech skills. However, I was looking for a physically tough and durable device that could hopefully endure the punishment it would almost certainly be subjected to in my normal daily activities as a 1st responder and a welder and till survive intact. According to everything I could find when researching it pre-purchase, it is supposed to be everything I was looking for and I added what is supposed to be the toughest protective case available just to be sure. I am admittedly hard on phones because if the environment I work in and being prone to frequent drops, but never from more than 2 or 3 feet as I am 63 years old and disabled so I keep my feet on the floor. 1st drop on the linoleum in our dining room completely shattered the front and back of the phone. I blamed that one on the protective case and ordered a replacement phone. 2nd drop, same floor, same situation, an even more expensive and supposedly better protective case, same result.
The good news is even though the screen and back of phone is shattered within the case and tempered glass screen protector, it had remained operational, so far anyway. For $1500 I would have liked to had a device that worked and looked nice for at least a little while, just saying.
The good news is even though the screen and back of phone is shattered within the case and tempered glass screen protector, it had remained operational, so far anyway. For $1500 I would have liked to had a device that worked and looked nice for at least a little while, just saying.
Value
3
Response from Samsung USBy R&R Team, March 17, 2026
Hello Clumsy, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important the reliable durability of your device is to you, and how frustrating it is when your device is not meeting your expectations. We have provided a link to the Samsung Support Team if you are wanting to discuss the best options regarding accessories to protect your device. We would also love to hear from you again in the future any time you have additional feedback you would like to share with us. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
My first Samsung device ever!
on March 16, 2026
Posted by: TorP22
[This review was collected as part of a promotion.] This was my first Samsung device, or even Android device for that matter. I did not expect to love it so much! The size of the phone is perfect, the materials feel premium, the cameras are INSANELY well equipped. Additionally, I love the customization features and the galaxy AI features and just general AI features like unwanted clutter in image removal. It's seamless and it works so fast! I had so many people in the backgrounds of my travel photos that I was quickly able to cut out! I don't think I could go back to any other phone after switching to Samsung! It's the best!
Value
5
Written by a customer while visiting Samsung US