Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Average customer rating
4.8
(19,533 Reviews)
Rating breakdown 19,533 reviews
5 Stars
16,843
4 Stars
2,109
3 Stars
351
2 Stars
108
1 Star
122
85%of customers recommend this product.
(
714 out of
843)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Posted by: Janiece
from Portland, Oregon
Expertise:Beginner
Verified Purchase:Yes
I absolutely love this phone—it’s everything I could ask for! Every day I discover new features that make life easier and more fun. The display is stunning, the performance is lightning-fast, and the camera captures every detail perfectly. The S Pen adds incredible functionality, from notes to creative tasks, making this phone feel truly next-level. I’m so happy with it, I almost want to punch the air in excitement!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Terrible service compared to old phone.
on December 11, 2025
Posted by: Anonymous
The camera is the best thing about the phone. Other than that it has terrible service. Its half of what my old phone was .. I constantly have to run a cell booster in places where I had 4g with 3 or 4 bars before. It will show you that you have 4g and 1 bar.. but good luck calling or texting out.. it doesnt even let ya try to call out. I wish I had my old phone back.. I should have bought a good camera instead.
Response from Samsung USBy R&R Team, December 11, 2025
Hello FFWP, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We know how important the reliable connection of your device to your carrier is to you for your phone calls, messages, and other tasks. We have provided links to a few troubleshooting guides to assist you with the connection. We have also shared a link to the Samsung Support Team if you continue to experience this frustration with your phone. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
5
Value
5