Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Average customer rating
4.8
(19,707 Reviews)
Rating breakdown 19,707 reviews
5 Stars
16,978
4 Stars
2,128
3 Stars
359
2 Stars
112
1 Star
130
85%of customers recommend this product.
(
834 out of
976)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Posted by: Anonymous
Verified Purchase:Yes
I love my phone. I know I'm not using it to it full potential but all the features that it has is out of this world!!!
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Madk
Verified Purchase:Yes
It's awesome. I love it. I always recommend to buy it.
Written by a customer while visiting Samsung US
Posted by: Chris
from Maine
Expertise:Expert
Verified Purchase:Yes
Great camera and fast startup. AI works quickly and accurately.
One UI 8 has some really great customization features especially paired with the Good Lock app.
The curved corners are just "ok". I prefer a square phone. I think this will be my last S series if the phone gets anymore rounder.
One UI 8 has some really great customization features especially paired with the Good Lock app.
The curved corners are just "ok". I prefer a square phone. I think this will be my last S series if the phone gets anymore rounder.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Response from Samsung USBy R&R Team, September 9, 2025
Hi there Chris, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We love hearing that you found the inital setup to be so smooth and easy, and that you are so pleased with the usage of Galaxy AI. We have provided a link to the Samsung Support Team of offer assistance if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone of 2025
on February 28, 2025
Posted by: Lovebirds
[This review was collected as part of a promotion.] The seamless actions across apps streamline workflows, allowing for effortless transitions between different platforms. Now Brief provides a convenient way to quickly jot down thoughts and ideas. The innovative Audio Eraser tool lets you refine recordings by removing unwanted background noise. These combined features offer a significant boost in productivity and creativity. Such enhancements make for a truly worthwhile user experience. The smooth texture feels luxurious against the skin. Its lightweight design minimizes strain during extended use. This allows for a more enjoyable and comfortable experience. You'll appreciate the ergonomic design during prolonged periods of activity. It's a perfect blend of form and function.
Value
5
Written by a customer while visiting Samsung US
Posted by: Ray D
from Miami
Expertise:Intermediate
Verified Purchase:Yes
The battery life is horrible. For the price of the unit I would have expected more by year 2025! Considering other options moving forward. Thats a lot for me to say since I've a loyal customer for 15 years plus. By the time I get home around 3:30PM 30 to 40% battery with moderate use, I will not make it through the entire day.
Performance
4
Design
4
Value
2
Response from Samsung USBy R&R Team, September 10, 2025
Hi there Ray D, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how important the lasting battery life of your device is to you every day. We have provided links to a few troubleshooting guides to assist you in maximizing the battery life of your device. We have also shared a link to the Samsung Support Team if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from New york
Expertise:Expert
Verified Purchase:Yes
I must admit that I really do like this phone a lot
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, September 12, 2025
Hey there Regg, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to know you are having such a great experience with your device. We have provided links to a few resources if you are ever curious about potential additional features, or you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
This device has the best battery ever
on September 19, 2025
Posted by: Bebos80
[This review was collected as part of a promotion.] I use my phone for work and school, I even use AI to help me with the translate, battery stay all day doing everything if im not using it much will stay until next day.
Screen resolution is the best.
Screen resolution is the best.
Value
5
Written by a customer while visiting Samsung US
Posted by: Mike Jordan
Verified Purchase:Yes
AI features are wonderful, the phone is very fast and the camera is amazing. The battery life is such an improvement from my old S 10.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, October 21, 2025
Hey there Mike Jordan, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are so pleased with the enhanced battery life, camera quality, and speed of your device. We would love to hear from you again in the future any time you have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US