Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Average customer rating
4.8
(19,585 Reviews)
Rating breakdown 19,585 reviews
5 Stars
16,886
4 Stars
2,114
3 Stars
351
2 Stars
108
1 Star
126
85%of customers recommend this product.
(
751 out of
883)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Customer Rating
5
Excellent Samsung galaxy phone
on December 5, 2025
Posted by: RONNIE63
[This review was collected as part of a promotion.] Absolutely remarkable phone, from long battery usage to Al wonderful capabilities of endless technology. This is the best phone Samsung has made,gorgeous hardware, beautiful large screen and affordable price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Mixed but Overall solid
on December 5, 2025
Posted by: Mikid05
[This review was collected as part of a promotion.] I bought this after having issues with my S22 Ultra, and so far the S25 Ultra has been pretty good, I used to have issues with my S22 overheating in basic apps like YouTube and camera my S25 has had no such issues, it can get really warm at times but I rarely see thermal throttling, I do enjoy gaming on my phone when traveling and my favorite way to do so is with a Razer kishi Ultra and the Winlator app (a windows emulator), and I have played through the PC port of Halo CE several times through as well as it's online multiplayer, running PC games is very taxing on the phone and does burn the battery up quickly and heat the phone up but I'm able to get about an hour or so before the phone has heated enough to dim the screen. So overall I'm very pleased with the performance, the screen is great for watching movies and tv aswell, while I prefer not to use ai often the galaxy ai tools in the photo editor are pretty nice, and is hands down the best eraser tool I've seen. I don't have to many cons with the device, I wish I could use the galaxy ai Gemini hybrid but it is unfortunately locked behind a button to trigger and I prefer having a physical power specific button, if that could be unlocked it would be great and get used but as is it's not for me. The battery life is decent but dies quickly with android auto and needs to be topped off at least once if not twice a day I wish it was bigger but it could be worse, overall good phone with few problems but not perfect,
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is very good. I really like the desig
on December 5, 2025
Posted by: Sashasenat
[This review was collected as part of a promotion.] The device is incredibly good. It's well-balanced for any purpose and task. Whether you're into gaming, it handles everything brilliantly. If you enjoy watching movies, it delivers excellent picture and sound. Do you use it for frequent calls? It's great for that too! I'd like to mention the cameras and AI separately. The cameras do their job perfectly, and I've never had any issues with it. I use Gemini very often. It's so convenient that I've forgotten how to set alarms, timers, or reminders using the AI. It completes all tasks instantly, and even if I make some adjustments, I understand. Overall, it turned out to be a very successful phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on December 5, 2025
Posted by: Brb2026
[This review was collected as part of a promotion.] I use my Galaxy s25 Ultra more than my computer. It's fast, smooth, easy to use. It interacts with so many of my other devices seamlessly. The video and sound quality are the best I've ever had. Using it for streaming, music, games, research, social media, everything works effortlessly. It's sturdy and well built. It's AI is adaptive and predictive. It's the best phone around. I could not be more happy with it. I'll never want anything but Galaxy Ultra phones from now on.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra review
on December 5, 2025
Posted by: Mike1381583
[This review was collected as part of a promotion.] I've had the note series for years. The note 20 ultra 5g was my last phone. I've had it for 5 years. I just got the s25 ultra a month ago. It does not disappoint. It is so much faster and the screen is so much clearer. The galaxy AI is so much better too. Overall this is so fast. 9/10 for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its very good
on December 5, 2025
Posted by: Flakatuby
[This review was collected as part of a promotion.] I love it because the camera and storage
I love taking pictures and videos plus is a very good tool for work.
I love taking pictures and videos plus is a very good tool for work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone amazing battery life
on December 5, 2025
Posted by: Timberwolf43
[This review was collected as part of a promotion.] This phone has been amazing! Upgraded from the Galaxy S22 ultra. Better battery life faster processor and amazing camera. Also the AI is awesome you can circle something on a picture and search for it automatically. You can ask questions like how to play this song on guitar and it will bring up videos or tabs from web searches. All around great phone and I love Samsung products they sync up together nicely. Have the Ultra Galaxy Watch and the Samsung buds pro 3 as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Waste of money great to hold in hand only!
on December 5, 2025
Posted by: MrKhan
[This review was collected as part of a promotion.] Is the investment in a device solely for its brand recognition justifiable, or would it be more prudent to consider alternative AI-powered smartphones or readily available applications, especially given the superior capabilities of platforms like Gemini?
Value
2
Response from Samsung USBy R&R Team, December 8, 2025
Hello MrKhan, thank you for sharing your feedback on your Samsung Galaxy S25 Ultra. We know it can take time to fully discover the amazing capabilities of your new device, and best align the settings to your usage needs and preferences. We have shared links to resources to assist you with your exploration and answer any questions you may have as you continue using your phone. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US