Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Average customer rating
4.8
(19,654 Reviews)
Rating breakdown 19,654 reviews
5 Stars
16,937
4 Stars
2,122
3 Stars
357
2 Stars
111
1 Star
127
85%of customers recommend this product.
(
796 out of
931)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Customer Rating
5
I love it has great features and is fast
on October 21, 2025
Posted by: SOLDIERBEAR
[This review was collected as part of a promotion.] Love the ai and all that can be done with this phone
Value
5
Response from Samsung USBy R&R Team, October 22, 2025
Hi there SOLDIERBEAR, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are so pleased with the ways you can use Galaxy AI every day, and finding this device to be a powerhouse for your usage. We hope you'll reach out to us again in the future if you ever have questions, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
More than I know what to do with.
on October 22, 2025
Posted by: Ucantiques
[This review was collected as part of a promotion.] I've had the S25 Ultra since the release. The combo deal sold me on a new phone and watch. There are so many features that I still find new things it can do. One of the main reasons to buy was the way it connected with their watch to monitor my health and sleeping habits plus giving me a fall emergency device. The phone is super fast and has plenty of storage. The new Galaxy AI makes searches and request easy. Great for streaming and posting videos. Every week I find new things that the phone can do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had
on October 22, 2025
Posted by: VeryWetCat
[This review was collected as part of a promotion.] It has a nice weight in the hand not to mention all the other features including Galaxy AI. It works great with my Galaxy earbuds. Can handle many apps open at once. Plus works for games like Pokemon go.
Value
5
Response from Samsung USBy R&R Team, October 23, 2025
Hey VeryWetCat, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are having such an amazing experience with your device, and loving the usage of Galaxy AI and your camera. Please, reach out to us again in the future if you haev questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Renat
from USA
Expertise:Intermediate
Verified Purchase:Yes
The unit is good but no different than s24 ultra. Even downgrade. The design is the same from s23 ultra. Cameras also pretty much the same. Cameras can't compete with Chinese brands. It's boring but recognizable. If you looking for unique experience s line isn't that.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Diana
from Los angeles
Expertise:Intermediate
Verified Purchase:Yes
Everything came in as I ordered, however 2 weeks in my speaker started to do some static sounds. Volume wasn't fully up when it did it. Only happened once, but I'm scared it's gonna be a on and off thing.
Value
5
Response from Samsung USBy R&R Team, October 23, 2025
Hello Diana, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra with us. We are happy to hear that you were initally pleased with the usage of your device. We have provided a link to a troubleshooting guide to assist you with the speakers on your device. We have also provided a link to the Samsung Support Team and your warranty information to assist you further if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
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Speaker not working on Samsung phone
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Written by a customer while visiting Samsung US
Customer Rating
4
This phone has so many features!
on October 22, 2025
Posted by: Luiseb
[This review was collected as part of a promotion.] I'm absolutely thrilled with my new device! The Samsung Galaxy S25 Ultra, with its impressive 1TB storage, has exceeded all my expectations. The camera capabilities are simply stunning, producing photos and videos of unparalleled clarity and detail. I've been particularly impressed by the integration of Galaxy AI, which has made everyday tasks incredibly intuitive and efficient. This phone truly feels like a glimpse into the future of mobile technology, and I couldn't be happier with my purchase. The only thing I did not like is that they removed the main functions of the S Pen.
Value
4
Response from Samsung USBy R&R Team, October 24, 2025
Hi Luiseb, we are grateful to you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing that you are having such an amazing experience with your device, and finding it perfect for a range of daily tasks. We have shared a link to the Samsung Support Team for your convenience. They can work with you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The real Galaxy in 7"
on October 22, 2025
Posted by: Franki94
[This review was collected as part of a promotion.] I feel like I can't get a better phone than the Galaxy S25 Ultra, it's like having everything on a 7" screen, studio quality photos, vivid and fluid videos, a workstation by activating dex with my Qled TV and using it as a work desk. With Artificial Intelligence it's another world, it helps me make the best decisions in everything, from educational games for my son, to the best oil for my car and all by just holding down the power button and sharing the screen, it can see in real time what I show it and give me the best decisions. I don't think this can be beaten, it's simply INCREDIBLE.
Value
5
Response from Samsung USBy R&R Team, October 24, 2025
Hey Franki94, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are amazed with the enhanced features, Galaxy AI, and display quality of your device. We hope you won't hesitate to reach out to us again if you ever have questions, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 ultra
on October 23, 2025
Posted by: Cbgbcash
[This review was collected as part of a promotion.] With the AI features on this phone it can literally help you with anything from pictures turn into drawings to know what restaurant you should try tonight I love it
The camera is amazing I compared the pixel 9 pro side by side and hands down the S25 took way better pics
The camera is amazing I compared the pixel 9 pro side by side and hands down the S25 took way better pics
Value
5
Response from Samsung USBy R&R Team, October 24, 2025
Hey Cbgbcash, we are grateful for your feedback on your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are loving the usage of your device, and finding the features of Galaxy so helpful to you every day. We hope you'll reach out to us again in the future any time you have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US