Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Average customer rating
4.8 out of 5
4.8
(19,654 Reviews)
Open Ratings Snapshot
Rating breakdown 19,654 reviews
5 Stars
16,937
4 Stars
2,122
3 Stars
357
2 Stars
111
1 Star
127
85%of customers recommend this product. 
(
796 out of 931
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Customer Rating
5 out of 5
5
This product has a great feature
on October 15, 2025
Posted by: Loyret
[This review was collected as part of a promotion.] That is an incredible run—19 years with one brand is a serious testament to loyalty! It sounds like you've seen the entire evolution of Samsung phones, from the early days to the modern Galaxy era.
​I can certainly draft a comprehensive review covering what it's like to be a nearly two-decade-long user. This kind of review usually focuses on things like brand consistency, durability over time, the evolution of software (like TouchWiz to One UI), and the long-term value of the devices.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on October 15, 2025
Posted by: RossB
from Scottsdale, Arizona
Expertise:Expert
Verified Purchase:Yes
Great Samsung phone. Definite upgrade from previous S22Ultra. Many new features and seems fast at everything. Too bad it is hidden inside a case, out of caution, to protect it from damage.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 16, 2025
Hey there RossB, we are thrilled to hear that you are finding this device to be such an amazing upgrade from your previous device. We have provided links to resources to assist you with discovering the full capabilities of your device, aligning the settings to your preferences, and answer any questions that may come up along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Waited for the sale!
on October 15, 2025
Posted by: Rafna
Verified Purchase:Yes
Pleased with my purchase to get the S25 ultra. It takes beautiful pictures and I can edit them into videos. It wasn't hard to learn. I upgraded from the S20 FE to the S25 ultra.
I registered with ID.me and was able to apply an education discount. I'm overall pleased with the price I paid and the quality of the phone. Its been about 3 weeks. I hope it stays in good condition.
Response from Samsung USBy R&R Team, October 16, 2025
Hey Rafna, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are not only pleased with your new device, but with the value of your purchase. We have provided a link to the complete manual for your device to help you with additional features on your device, and aligning the settings to your preferences. We have also provided a link to the Samsung Support Team to offer assistance if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome
on October 15, 2025
Posted by: Zirk
from Arkansas
Expertise:Intermediate
Verified Purchase:Yes
Best buy you will ever make, I am very happy with my device.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 16, 2025
Hi Zirk, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are so pleased to hear that you are finding this device so superior to devices you've had in the past, and that this one makes you so happy. We have provided a link to your compelte manual to help you with the full capabilities of your device, and aligning the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
this is an amazing phone
on October 17, 2025
Posted by: Anonymous
from Westfield MA
Expertise:Expert
Verified Purchase:Yes
amazing phone i much prefer the flat screen to the curves on the 22 ultra
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 17, 2025
Hi there Joshling, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear how pleased you are with the new design of the display of your phone. We have provided a link to the complete manual to assist you further with the capabilities of your device, and aligning the settings to your usage preferences. We have also provided a link to the Samsung Support Team to assist you further if any questions come up along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best Smart Device Ever
on October 17, 2025
Posted by: Ty Chance
Verified Purchase:Yes
Most Useful device I've ever owned. Can't replace it. I'll buy it again and and again. More as my business grows.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
ADVANCED PHONE FROM GALAXY A SERIES
on October 17, 2025
Posted by: Tom Z
Verified Purchase:Yes
I'm still in the learning stage with my phone. Coming from a Galaxy A series to this phone has been a challenge. I'm impressed with a number of features and each discovery makes me happy with my purchase.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S25 Ultra
on October 17, 2025
Posted by: Jorge
from Bergen County, NJ
Expertise:Intermediate
Verified Purchase:Yes
Great phone for great price. Phone works great and has many features I never knew. I am so glad I invested in this phone and I recommend it to others.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 22, 2025
Hey Jorge, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that this device so wonderfully aligns to your usage preferences, and needs. We have shared a link ot the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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