Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Average customer rating
4.8
(19,698 Reviews)
Rating breakdown 19,698 reviews
5 Stars
16,971
4 Stars
2,127
3 Stars
358
2 Stars
112
1 Star
130
85%of customers recommend this product.
(
829 out of
970)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Customer Rating
5
I want one I have an s22 ultra but want to upgrade
on October 10, 2025
Posted by: 124456
[This review was collected as part of a promotion.] I want to upgrade to the s25 ultra I have a s22 ultra but I don't have a complete AI functions as the s25 ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Horrible upgrade
on October 10, 2025
Posted by: Steph310
[This review was collected as part of a promotion.] This phone was not worth the upgrade. It lags a lot. The camera is defective. It makes a clicking sound and has trouble taking pictures. When the camera works, it takes amazing night time pictures. No flash needed. The screen is large and bright. Maybe I just got a defective phone. My s23 ultra didn't have a single issue.
Value
2
Response from Samsung USBy R&R Team, October 13, 2025
Hello Steph310, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how frustrating it can be when you have a new device that is not aligning to your expectations. We have provided a link to an article to help you adjust the refresh rate and maximize the speed of your device. We have also provided a link to the Samsung Support Team to offer assistance with the clicking you mention, and if the matter of the speed of your device continues. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
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How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
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smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
An excellent flagship
on October 10, 2025
Posted by: Firetiger
[This review was collected as part of a promotion.] The Samsung s25 ultra is perhaps one of the best flagship devices on the market. It's solid and reliable connectivity means that I can brute force my way though quite a few dead zones and even a single bar loads basic content rather quickly which is a testament to the engineering of the phone. The s-pen continues to be an excellent addition as I frequently take notes on it which has served me from my own bad habit of losing every pen I ever lay my eyes on. Of course there are the AI features as well. I actually don't frequently make use of the Galaxy ai features but on the rare occasion I do it's mainly the new smart editing features for photos. That is to say outside of the battery, Galaxy ai is extremely impressive on the more subtle level as it increases my battery life a significant amount. I frequently find myself forgetting to charge the phone and going 2 to 3 days on a single charge. Which considering I'm a relatively power user is extremely impressive. Ultimately the s25 ultra lives up to its reputation as the flagship having everything in the kitchen sink thrown into it and I definitely would recommend the phone if you can find it on offer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on October 10, 2025
Posted by: cmunoz
[This review was collected as part of a promotion.] I've been with another product for 8 years before I made the switch to Samsung and it was the best decision I've made. This device has more features I can do on it that I couldn't do before. I love the camera features for sure and the way I can customize my wallpapers, keyboard and more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features great device over all
on October 10, 2025
Posted by: Mikegreeds
[This review was collected as part of a promotion.] Love my Phone, all features, specially live transistor and IA
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera and speed on processer
on October 10, 2025
Posted by: Apieman
[This review was collected as part of a promotion.] Have the s21 ultre camera supised to be good but really not that impressive.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good battery life and good camera nice display
on October 10, 2025
Posted by: 133567
[This review was collected as part of a promotion.] The galaxy ai makes the phone even more user friendly. I like the display and I think the battery life is great. The camera can take photos from far away and still come out in good quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Capture ease
on October 10, 2025
Posted by: Dynamite
[This review was collected as part of a promotion.] My galaxy is crazy wonderful. The camera is like no other. Multi tasking while on a call is perfect.
Value
5
Written by a customer while visiting Samsung US