Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Average customer rating
4.8
(15,962 Reviews)
Rating breakdown 15,962 reviews
5 Stars
13,784
4 Stars
1,720
3 Stars
285
2 Stars
87
1 Star
86
83%of customers recommend this product.
(
501 out of
605)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Customer Rating
5
Amazing phone, incredible camera!
on September 23, 2025
Posted by: Plb41674
[This review was collected as part of a promotion.] I love tech! And I love having an amazing camera in my hands at all times! But I'm not an amazing photographer! But Galaxy AI has changed that! And the AI has taught me some tips on using it! Thank you Samsung for a top notch product, that keeps me excited to use!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quick running, bright and beautiful
on September 23, 2025
Posted by: Choner
[This review was collected as part of a promotion.] This phone has everything including Galaxy AI. Easy to use and beautiful quality.
Value
5
Written by a customer while visiting Samsung US
Posted by: Suennia Samra
from California
Expertise:Intermediate
Verified Purchase:Yes
Samsung Galaxy S25 Ultra Review
I am extremely disappointed with the Galaxy S25 Ultra. Unfortunately, the same issues already present in the previous model, the S24 Ultra, remain in this device.
The phone heats up very quickly, even during normal use, which seriously affects the experience. The camera, which should be one of its strongest features, has a major flaw: it darkens when used under bright sunlight, compromising photo quality. On top of that, the battery does not last a full day, which is unacceptable for a device of this category and price.
I expected significant improvements compared to the previous model, but in practice, the problems remain almost the same. I consider this release a major disappointment.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, September 24, 2025
Hi there Suennia Samra, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We know how frustrating it is when your device is not aligning to your expectations. We have provided links to troubleshooting guides to assist you with the temperature, camera, and battery life of your device. We have also provided links to the Samsung Support Team and warranty information to assist you further if these experiences continue with your phone. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on September 23, 2025
Posted by: BiscuitKrazy
[This review was collected as part of a promotion.] Love using the Galaxy Ai to access quicker info and creating new ideas.
Playing games and watching movies are amazing with the powerful processing power and added Dolby atmos to create "surround" sound.
Each mode that setups a different routine for the day helps turn down the distractions so I can focus is a big help.
Playing games and watching movies are amazing with the powerful processing power and added Dolby atmos to create "surround" sound.
Each mode that setups a different routine for the day helps turn down the distractions so I can focus is a big help.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect 👌🏽
on September 24, 2025
Posted by: Mike405
[This review was collected as part of a promotion.] I am excited to share my thoughts on this device. The integration of "Galaxy Al" truly enhances the user experience in remarkable ways. I found the features to be intuitive and incredibly helpful for daily tasks. I wholeheartedly recommend this device to anyone seeking innovation. The overall performance has exceeded my expectations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra is still the superphone to beat
on September 24, 2025
Posted by: Alexpipi12
[This review was collected as part of a promotion.] Outstanding display – vibrant colors, excellent brightness indoors and outdoors, highly durable protection.
Versatile camera system – solid performance across conditions, strong telephoto and ultra-wide, refined image processing.
Powerful performance – the Snapdragon 8 Elite handles gaming, multitasking, and heavy use effortlessly.
Good battery life – easily lasts a day of heavy use, longer with moderate use.
Long-term value – durable design, titanium build, and Samsung’s 7-year software update promise.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An amazing phone
on September 24, 2025
Posted by: Scorpion4ever
[This review was collected as part of a promotion.] This phone is so premium. Amazing cameras, S-pen, fast, unbelievable screen. The software part is 10 years ahead! The AI is fantastic; I use it for translations, correcting my grammar, and to make my photos even better. Amazing phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has great performance
on September 24, 2025
Posted by: BtoPme
[This review was collected as part of a promotion.] It's got a fantastic camera system, a super bright and vibrant display, and a really powerful processor. Plus, the S Pen is a great tool for productivity and creativity
Value
4
Written by a customer while visiting Samsung US