Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Average customer rating
4.8
(19,676 Reviews)
Rating breakdown 19,676 reviews
5 Stars
16,957
4 Stars
2,122
3 Stars
357
2 Stars
112
1 Star
128
86%of customers recommend this product.
(
814 out of
952)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Customer Rating
3
No Bluetooth feature in pen
on September 15, 2025
Posted by: Lovelyladies257
[This review was collected as part of a promotion.] I upgraded not realizing they took the Bluetooth feature from the pen with was a perfect feature from an content creator.
Value
3
Response from Samsung USBy R&R Team, September 18, 2025
Hello Lovelyladies257, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how important specific functionality of your device is to you, and when features have been changed it can be distressing. We have provided a link to the complete manual for your device to help you discover the hand gestures and voice commands you can use with the camera of your device. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I loved the 24 more
on September 15, 2025
Posted by: Lovecontent
[This review was collected as part of a promotion.] I've been a fan of Galaxy models forever. I use it mainly for taking photos with its stunning camera lenses and use Galaxy AI to editing the photos like erasing objects. It's a very powerful tool I use for my social media.
However, I liked the 24 Ultra more and was so upset when I found out that they removed the Bluetooth connection from the S pen. I used to easily take pictures with the pen from a distance and got the most out of its 3x and 5x lenses. Now, I barely ever use the pen.
Overall, I love my Galaxy.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Upgrade
on September 15, 2025
Posted by: Paulgrayfan
[This review was collected as part of a promotion.] The phone has been a great upgrade from my S22 Ultra. The AI features a great, the camera is amazing and the phone is much faster. I love my Galaxy and though I dont upgrade often, I will continue to upgrade and use other Galaxy devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade coming from an S22 Ultra
on September 15, 2025
Posted by: EKP2381
[This review was collected as part of a promotion.] I ordered the S25 Ultra after my S22 Ultra died on me. The upgrade was well-worth it as I immediately noticed gestures, app performance, and fingerprint unlocked was much faster. Battery life is also much improved.
I also appreciate the Galaxy AI features such as integrating Bixby & Gemini and erasing unwanted objects from pictures.
I use my phone for social media, email, messaging, calls, YouTube, news, and weather. The S25 Ultra has been great in all categories so far.
I also appreciate the Galaxy AI features such as integrating Bixby & Gemini and erasing unwanted objects from pictures.
I use my phone for social media, email, messaging, calls, YouTube, news, and weather. The S25 Ultra has been great in all categories so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I am happy to use the Samsung devices.
on September 15, 2025
Posted by: Aras2107
[This review was collected as part of a promotion.] Al Works well. Al make for me what I need..........
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone i ever had
on September 15, 2025
Posted by: Andydeee
[This review was collected as part of a promotion.] This phone is great AI works really great better than any other phone with AI recommend this phone for so many reasons takes great photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My Samsung Galaxy ultra is the best phone I have e
on September 15, 2025
Posted by: Jmass777
[This review was collected as part of a promotion.] I love my Samsung Galaxy phone I love the AI service.It's probably the best phone I've ever owned.In fact I know it is
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
a very good phone
on September 15, 2025
Posted by: Gerardo79
[This review was collected as part of a promotion.] For me, the best so far. I had the S22 Ultra and now the S25 Ultra. Much better with artificial intelligence and, in my case, an improvement in battery life. My previous phone only lasted about 12 hours of use and already had 20% battery. But with this S25, it went past 12 hours and still has 40%. A very good improvement. And the AI is the best. I use it with the browser or by selecting what I see on the screen.
Value
5
Written by a customer while visiting Samsung US