Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Average customer rating
4.8
(19,664 Reviews)
Rating breakdown 19,664 reviews
5 Stars
16,947
4 Stars
2,122
3 Stars
357
2 Stars
111
1 Star
127
86%of customers recommend this product.
(
805 out of
941)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Customer Rating
3
Take great pictures ..but there's a drawback
on August 22, 2025
Posted by: Goldilocks
[This review was collected as part of a promotion.] I love the high quality of pictures it takes however the phone rather dies quickly from being fully charged . Also, theres some connection issue on the charging port, it keeps disconnecting when im using the brand new original Samsung parts. Quite disappointing
Value
3
Response from Samsung USBy R&R Team, August 22, 2025
Hi Goldilocks, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are so pleased with the usage of your camera with your new device, and we would love to help you troubleshoot the features that may be causing frustration for you. We have provided links below to resources to help you maximize the battery life of your device, and ensure it charges as intended when plugged in to power. We have also shared a link to the Samsung Support Team if these experiences continue with your phone, or you have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
It is fast it does its job pretty good
on August 22, 2025
Posted by: Brandon4511
[This review was collected as part of a promotion.] What I like about the devices how fast the processor is the non glare screen is amazing charge speed is okay but the AI features are let down and speech to text is way worse than my Google pixel 6 but overall I'm satisfied if they can improve some of the features
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Phone Review
on August 22, 2025
Posted by: Rose0602
[This review was collected as part of a promotion.] The best phone i have in my entire life and i will choose Samsung again
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional phone
on August 22, 2025
Posted by: Mourningsage
[This review was collected as part of a promotion.] Using this device has been a seamless experience for me. If you're already used to any of the recent Galaxy Ultras, you won't have any issues picking this up and continuing on. The built in Galaxy AI system is non-intrusive and helpful for a variety of tasks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Yet
on August 22, 2025
Posted by: Apatrol
[This review was collected as part of a promotion.] Absolutely love the s25 Ultra. Crisp screen you expect from Samsung. The Galaxy AI integration is seamless. Very happy!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great but not as innovative as it could be
on August 22, 2025
Posted by: BeeneBurrito
[This review was collected as part of a promotion.] The s25 ultra is another a series phone and a line of mobile devices that just done so many people with their camera quality and software. The screen quality is beyond clear details are more vibrant and beautiful than ever, there's rarely a time when I notice any lag or freezing much less crashes or having to reboot. So what's missing because something definitely is....
Samsung figured out a wonderful combination of features to make a solid and reliable device that they have seriously just sold the mess out of, but in doing so they decided to play it safe with the 25 Ultra and it just seems remarkably the same as before I mean sure the screen is somewhat different and the edges are flat but with where's the wow factor and where's the innovation wear something that we can look at and say wow that is really cool I didn't know that they could do that?
Don't get me wrong it's an incredible device it's so very powerful and checks all the boxes of what makes a great smartphone but I know they could have done more they could have gone bigger they could have done better.
They advertise Galaxy AI as if this feature will blow your mind but honestly I don't even really use it, very rarely. They did change a little bit up with the stylus this year as in it doesn't have a battery or Bluetooth which is not my favorite idea they have had. But for the performance from the Snapdragon Elite processor and the build quality along with one UI, you can't go wrong.
Samsung figured out a wonderful combination of features to make a solid and reliable device that they have seriously just sold the mess out of, but in doing so they decided to play it safe with the 25 Ultra and it just seems remarkably the same as before I mean sure the screen is somewhat different and the edges are flat but with where's the wow factor and where's the innovation wear something that we can look at and say wow that is really cool I didn't know that they could do that?
Don't get me wrong it's an incredible device it's so very powerful and checks all the boxes of what makes a great smartphone but I know they could have done more they could have gone bigger they could have done better.
They advertise Galaxy AI as if this feature will blow your mind but honestly I don't even really use it, very rarely. They did change a little bit up with the stylus this year as in it doesn't have a battery or Bluetooth which is not my favorite idea they have had. But for the performance from the Snapdragon Elite processor and the build quality along with one UI, you can't go wrong.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing capabilities
on August 22, 2025
Posted by: Evaloushun
[This review was collected as part of a promotion.] Galaxy AI is unlike any other I have seen. It hasn't let me down. I stream media quite often and it has a crisp and clear picture and sound. The camera feature and options are more than I thought I could do with a phone. I'm hoping this phone can help me proceed and grow my business venture with all of its great features. It's great to be back with a galaxy after many yeats. It's one of my favorite phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Packs a punch
on August 22, 2025
Posted by: KanakAttack
[This review was collected as part of a promotion.] Thr Samsung Ultra and AI packs a punch. It's worth it's weight in gold, literally.
Value
5
Written by a customer while visiting Samsung US