Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Average customer rating
4.8
(19,654 Reviews)
Rating breakdown 19,654 reviews
5 Stars
16,937
4 Stars
2,122
3 Stars
357
2 Stars
111
1 Star
127
85%of customers recommend this product.
(
796 out of
931)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Customer Rating
1
S25 ultra stop charging the phone.
on August 14, 2025
Posted by: Tasneem
Expertise:Expert
Brought three s25 ultra two of them are stop charging, i did every effort but failed. Now using wireless charging which takes 12 hours to be fully charged. Wasteage of money.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, August 15, 2025
Hi there Tasneem, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how important the fast charging of your device is to you, and how frustrating it is when your device is not operating as intended. We have provided a link to a troubleshooting guide to assist you with the charging of your device. We have also shared a link to the Samsung Support Team if you would like to discuss this matter further and work towards a resolution. Thank you for being a Samsung customer. -Elizabeth
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I am brand loyalists since 2005
on August 14, 2025
Posted by: Nadi123
[This review was collected as part of a promotion.] I’ve been a loyal Samsung user since my early adulthood, and the Galaxy S25 Ultra reaffirms why I’ve stuck with the brand all these years. I love this device for its cutting-edge features, especially the incredible camera system and the built-in S Pen. The combination of powerful performance, stunning visuals, and creative tools makes it the perfect phone for both everyday use and professional tasks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI on my S25U is the best!
on August 14, 2025
Posted by: Metalypse66
[This review was collected as part of a promotion.] It brings me great joy to have selected another Galaxy S series phone! This time, it's the S25 Ultra, and its integrated features, with the Galaxy AI along with some hidden gems, have significantly simplified my life. From summarizing what's on my screen to utilizing Google's Circle to Search, the AI call translation, and the delightful AI photo editing, I find myself using every single feature. The battery life is truly impressive; it's currently 7 PM on August 14, 2025, as I write this, and my phone has only 4 percent remaining. I charged it at 7 PM the previous evening, August 13, 2025, and haven't charged it since! I adore the display and the swift performance, and I appreciate the ability to personalize it to my liking. The themes allow me to switch personalities, and the Good Lock app lets me add extra functions! I am quite fond of the translation feature, especially how it works during phone calls and summarizes notes, or even what one is searching for on Samsung Internet. I love using the AI to edit my photos, is one of my favorite AI functions!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great all in one device
on August 15, 2025
Posted by: Cookman798
[This review was collected as part of a promotion.] I love my phone overall but I don't really see a huge difference in features from my s22 ultra to my s25 ultra. In fact my front camera almost seems to be defective. It's not clear and takes less efficient pictures than my s22 did.. I didn't want to take a check getting a warranty exchange because that phone could be even worse.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is the most innovative product I've ever seen
on August 15, 2025
Posted by: CheeseMan
[This review was collected as part of a promotion.] The Galaxy AI feature is the first ever in built AI feature in a phone and it includes a wide array of options such as advanced video editing,text analysis,and even circle to search which allows you to figure out or find out whatever is on your screen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Clear Screen, Fast Phone, All-Day Power
on August 15, 2025
Posted by: HyperELITE
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is an absolute powerhouse. I use it all day for work with DoorDash and Uber Eats, streaming NFL games, and gaming on the go - and the battery still lasts well into the night. The camera is stunning, capturing crisp, pro-quality shots whether I'm photographing the mountains or quick food pics for work. Galaxy Al has been a huge time-saver, letting me edit photos, summarize articles, and translate text in seconds. The new anti-reflective coating is a game-changer, making the massive display easy to see even in bright California sun. Combined with its blazing speed, gorgeous design, and rock-solid reliability, the S25 Ultra isn't just my phone - it's the ultimate all-in-one device for work, entertainment, and everyday life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Has new features and bigger screen
on August 15, 2025
Posted by: Features
[This review was collected as part of a promotion.] One of the new features is the new galaxy a I. It's so helpful..keeps me organized and helps me with info when I get stuck or the ai can co.e up with stuff itself to help...wow is all I can say..love the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great quality
on August 15, 2025
Posted by: Troutcat
[This review was collected as part of a promotion.] I have not used AI yet but I do like the quality of the pictures.
Value
5
Written by a customer while visiting Samsung US