Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Average customer rating
4.8 out of 5
4.8
(21,798 Reviews)
Open Ratings Snapshot
Rating breakdown 21,798 reviews
5 Stars
18,700
4 Stars
2,374
3 Stars
427
2 Stars
134
1 Star
163
86%of customers recommend this product. 
(
1,123 out of 1,302
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Customer Rating
5 out of 5
5
Perfect
on February 2, 2026
Posted by: Jesus
from Minnesota
Expertise:Expert
Verified Purchase:Yes
Excellent phone so far I love the design and especifications
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 2, 2026
Hello Jesus, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how excellent you are finding this device, and the design and features so wonderfully align to your usage. Please, reach out to us again if any questions come up during your usage, or you have additional feedback you would like to share with us. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Horrible
on February 11, 2026
Posted by: Lish
from Des Moines, IA
Expertise:Expert
Verified Purchase:Yes
The camera is horrible. The battery life is even worse. It was slow and lagged!
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, February 11, 2026
Hey Lish, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how frustrating it is when you have a new device that is not meeting your expectations in functionality. We have provided links to articles to help you with the different camera features of your device for the best possible photos and videos, and to help you maximize the battery life of your device. We have also shared a link to the Samsung Support to offer additional assistance if this experience continues with your phone. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone easy migration.
on February 26, 2026
Posted by: Anonymous
from Boise, ID
Expertise:Expert
Verified Purchase:Yes
Have been using Galaxy Ultra phones for 8 years. S25 this time. Love the prompt updates, great performance, wonderful battery life, and durabity. Was very happy with the seamless transition to the new phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, February 26, 2026
Hello there ChipOlsen, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are loving the updated features, performance, and battery life of your new device, and that you found the transition to your new device to be so easy. We have shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
It great I love it
on March 12, 2026
Posted by: Bigdex
[This review was collected as part of a promotion.] I have a note 10 nv had anything else then they quite make notes n made the s25 Wythe pen
Value
3 out of 5
3
Response from Samsung USBy R&R Team, March 13, 2026
Hi there Bigdex, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are overall pleased with the usage and features of your device. We have provided links to resources to help you discover additional capabilities you may want to integrate in to your usage, align the settings to your preferences, and answer any questions that may come up along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung GalaxyS25 Ultra: Power Meets Beauty
on March 25, 2026
Posted by: Johnnydoeboi
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra feels less like a phone and more like a precision-crafted piece of technology. From the moment you hold it, the sleek design and premium build give the impression that Samsung pushed every boundary possible. The display is absolutely stunning—bright, vivid, and incredibly smooth. Whether you're scrolling, streaming, or gaming, the screen feels almost alive with color and clarity.
Performance is where this device truly shines. Everything runs effortlessly fast. Apps open instantly, multitasking feels seamless, and even demanding tasks like gaming or video editing never seem to slow it down. It’s a phone built not just for everyday use, but for power users who want speed and reliability.
The camera system is another highlight. Photos come out crisp, detailed, and vibrant, even in low light. Zoom capabilities feel almost magical, letting you capture distant subjects without losing clarity. For anyone who enjoys photography or content creation, this phone turns everyday moments into professional-looking shots.
Battery life is impressive as well. The S25 Ultra easily powers through a full day of heavy use, and the fast charging makes it quick to get back to 100%.
Overall, the Galaxy S25 Ultra is a perfect blend of beauty, power, and innovation. It’s not just an upgrade—it feels like a glimpse into the future of smartphones. 📱✨
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great device so responsive and clean
on February 15, 2025
Posted by: Kgreen
[This review was collected as part of a promotion.] The new device works flawlessly with no lag. The only take away at this point is Gemini doesn't allow broad cast on google home hope they fix soon only issue i have found so far. If that's it I will take it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone
on February 20, 2025
Posted by: DELTRA
[This review was collected as part of a promotion.] The phone itself is super fast and the camera is amazing
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features!
on March 3, 2025
Posted by: Nikki83
[This review was collected as part of a promotion.] I love my new S25 Ultra! The camera quality is great. Pen is awesome to create art and take notes! Also like how it notifies you if you leave the pen. The seamless actions across apps is a plus. I've been waiting for the arrival of this phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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