Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Average customer rating
4.8
(20,103 Reviews)
Rating breakdown 20,103 reviews
5 Stars
17,254
4 Stars
2,184
3 Stars
385
2 Stars
125
1 Star
155
86%of customers recommend this product.
(
1,083 out of
1,257)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Customer Rating
5
This product has great features
on June 2, 2025
Posted by: MimiLuvsHerGrands
[This review was collected as part of a promotion.] The camera, battery and just the phone in general is all on point. Have always used a Galaxy S and this one definitely the best of the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra the Excellence at its best.
on June 2, 2025
Posted by: DannyGee
[This review was collected as part of a promotion.] Let me just start by sharing exactly what I think about my s twenty five, ultra, first and foremost, it is a fast device, it helps me. You can get work done. It helps me beating social media and keep up with new trends. It also gets me updated with new information on a daily basis with the new AI gemini is a great assistant, and, I just need to communicate with my phone and ask for crucial information on the go. So far, I have not had a single problem with my device. Also I have share content in other platforms about the Galaxy phones and let me tell you I will never change brands. I have been a loyal customer. For the past 15 years
Every time I have a new update, I learn new things and it feels like a brand new device with new features, new graphics the phone is definitely a top of the line. Must have device in this age.
Every time I have a new update, I learn new things and it feels like a brand new device with new features, new graphics the phone is definitely a top of the line. Must have device in this age.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Complicated but sturdy
on June 2, 2025
Posted by: TaintedSoull
[This review was collected as part of a promotion.] The new Samsung S25 Ultra comes equipped with what they call " Galaxy AI " and let me tell you, it makes me feel like a grandma and I'm just about to be in my 4th decade of life. I don't understand half how to even pull up the clock let alone learn all this AI stuff. Everything I do, it seems Galaxy AI wants to add/change what I'm trying to do. There must be a button or something I'm hitting to make it turn on. This phone is awesomely sturdy and seems well worth the expense; however, I need to make it work better for me. And that's not quite happening. I WISH there was some one that could virtually assist me since I'm also disabled and can't get out to a store to bug someone to teach me how to use this device. Pretty sad that as soon as I got this and locked in, the edge came around. Maybe I'll be fortunate and be able to upgrade soon.
Value
3
Response from Samsung USBy R&R Team, June 4, 2025
Hello TaintedSoul, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We understand that it can take time to learn all of the features and capabilities of your new device, and we would love to help you with resources. We have provided a link to the full device manual and the Samsung Support Team. These are the experts that can work with you through chat for all of your questions. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is absolutely amazing
on June 2, 2025
Posted by: Papo77
[This review was collected as part of a promotion.] I love the Samsung Galaxy s25 Ultra it has a Mason features the AI features are amazing top overall phone that I ever own
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good upgrade from last phone
on June 2, 2025
Posted by: psychociclon
[This review was collected as part of a promotion.] The overall phone quality is great. This phone feels lighter than my previous phone (s24 ultra). The screen is great as usual. I miss the bluetooth functionality of my stylus but this one is ok. The speakers sound good. The cameras for photos and videos are excellent as always. The design needs to be changed. It's old already. Samsung you're known to innovate so innovate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy ever!
on June 2, 2025
Posted by: LenaRenee
[This review was collected as part of a promotion.] I use my device for streaming on all platforms, absolutely love the galaxy AI features.
Being able to use my phone to make notes or use the screen write feature makes life easier when needing to capture information quickly.
Also love the screen record capability.
Highly recommended this and all Samsung phones.
Being able to use my phone to make notes or use the screen write feature makes life easier when needing to capture information quickly.
Also love the screen record capability.
Highly recommended this and all Samsung phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
As good as it gets
on June 2, 2025
Posted by: MotoK468
[This review was collected as part of a promotion.] By far the smoothest easy operating Samsung phone I've ever had. No doubt things will continue to be improved upon but this phone is my favorite all time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent device
on June 2, 2025
Posted by: Silvebear92
[This review was collected as part of a promotion.] Samsung has really stepped there game up. I love the galaxy AI, Its so easy to use and helps me in my daily activities. I highly recommend! Get out there and get your new samsung device!
Value
5
Written by a customer while visiting Samsung US