Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Average customer rating
4.8
(19,638 Reviews)
Rating breakdown 19,638 reviews
5 Stars
16,925
4 Stars
2,120
3 Stars
355
2 Stars
110
1 Star
128
85%of customers recommend this product.
(
784 out of
918)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Customer Rating
2
S25Ulta review
on March 21, 2025
Posted by: BPNTN
I'm negative because of all the popups and confusing AI stuff on my new phone. I just wanted a phone with a good camera and it works great. I don't have the time and patience to try to read all the directions.
Response from Samsung USBy R&R Team, March 24, 2025
Hi there BPNTN, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We understand that new devices can take time to learn the full capabilities and adjust to the settings to your preferences. We have provided a link to an article to help you with the pop ups you mention experiencing. We have also provided a link to the full device manual to help you with the features and settings of Galaxy AI. Lastly, we have provided a link to the Samsung Support Team to offer additional assistance or answer any questions you may have about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Always loved my Samsung
on March 21, 2025
Posted by: ThomTurn
[This review was collected as part of a promotion.] I have never had a problem with Samsung. I've had Samsung since Galaxy S5 and nothing will make me change.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the new features and capabilities
on March 22, 2025
Posted by: Kitkat2023420
[This review was collected as part of a promotion.] Absolutely love how easy it is too customize my device with all the Samsung specific apps
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has very good features
on March 22, 2025
Posted by: Bookubooku
[This review was collected as part of a promotion.] The functions are very good. Specially Ai wow you need to use it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very resourceful phone
on March 22, 2025
Posted by: Jersey
[This review was collected as part of a promotion.] This phone has been a fun and exciting adventure! I came from a S22 Ultra and the biggest addition has been the Galaxy AI. Using the Photo Assist has been a delight, it has been able to remove people who were better off not in my photos. Additionally, while traveling to Colombia, Interpreter was also valuable. One of the nice new benefits is Now Brief, which gives you an AI generated brief for the day based on your phone data, especially catered to you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone so far
on March 23, 2025
Posted by: Dmcm2004
[This review was collected as part of a promotion.] This upgrades on the s25 ultra is a game changer from the outside to the inside. I love the size because it's not too big, it's just right. I have vision problems and the display doesn't make me struggle like my s22 did.
I also love all the new advanced tech and especially the photo features. I have 3 grandchildren and take tons of pictures. The calendar features are another one of my favorites since I'm on the HOA board in my community and we have lots of meetings.
I also love all the new advanced tech and especially the photo features. I have 3 grandchildren and take tons of pictures. The calendar features are another one of my favorites since I'm on the HOA board in my community and we have lots of meetings.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on March 23, 2025
Posted by: Gamerdude214
[This review was collected as part of a promotion.] The seemless action across apps features is outstanding and fast. Able to keep up with multiple apps open. Definitely will recommend to friends and family.
I use the 25 ultra series for videos of outdoor activities such as fishing and while im out disc golfing. Lots of storage and able to track objects on a much larger screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Long time Samsung user LOVES this phone
on March 23, 2025
Posted by: OldNerdGuy
[This review was collected as part of a promotion.] I have had a lot of phones... yes, I started with a Nokia! This phone is fantastic. The AI is very intuitive and helps a lot!
Battery life is so much better than my S22 Ultra. Used to have to charge half way through my day. This phone lasts all day. And I am a heavy phone user!
Value
5
Written by a customer while visiting Samsung US