Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Average customer rating
4.8 out of 5
4.8
(20,101 Reviews)
Open Ratings Snapshot
Rating breakdown 20,101 reviews
5 Stars
17,251
4 Stars
2,184
3 Stars
385
2 Stars
125
1 Star
156
86%of customers recommend this product. 
(
1,081 out of 1,257
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Gray (AT&T)
Customer Rating
5 out of 5
5
I like the phone
on April 10, 2025
Posted by: Skip2334yt
from Franklinville, North Carolina
Expertise:Expert
The greatest mobile device by Samsung in 2025 by skip2334
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 17, 2025
Hey there Skip2334yt, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are finding this device to be so excellent, and the best device of the year. We have provided a link to the full devicemanual to help you further discover the capabilities of your device, and align the settings to your preferences. We have also shared a link to the Samsung Support Team for your convenience if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Ai
on April 14, 2025
Posted by: Anonymous
from Eldoret, Kenya.
Seamlessly powerful daily life tool that makes me off the grid against other android phones user.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 17, 2025
Hi there Allan Guya, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are so pleased with the features and powerhouse capabilities of your device. We have provided a link to the Samsung Support Team for your convenience to answer any questions that may come up as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on April 14, 2025
Posted by: Bruce
from Broadway va
Great phone works Great I am happy with my phone thanks
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 17, 2025
Hey Bruce, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how pleased you are with the usage of your new phone. We have provided a link to the full device manual to help you fully discover the features and capabilities of your device, and integrate the features of Galaxy AI in to your usage. We have also shared a link to the Samsung Support Team to offer assistance if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it
on April 14, 2025
Posted by: Javie
from San Antonio Tx
Expertise:Intermediate
I'm happy I bought it it has great features great camera
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 17, 2025
Hey Javie, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are so pleased with the usage and camera of your new phone. We hope you have had the opportunity to explore the new features of Galaxy AI, and we have provided a link to the full device manual to assist you at your convenience. We have also shared a link to the Samsung Support Team if any questions arise as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My opinion
on April 14, 2025
Posted by: That girl Tiffy
from Colorado Springs
Expertise:Beginner
I got the phone in February I like it upgraded from the plus. I love the color I got
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 17, 2025
Hi there That girl Tiffy, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra. We are so happy to hear that you are so pleased with the usage of your new device, and finding the upgrade from the plus to the ultra to be so pleasant for your usage. Please, reach out to us any time in the future with questions or additional feedback about any of your Samsung products. ew appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy s25 ultra
on April 22, 2025
Posted by: Anonymous
Very good and very nice performance 👏 supreb, best handset, I like this 👌 😀 👍
Response from Samsung USBy R&R Team, April 22, 2025
Hi there Akshay kumar swarnkar, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear how pleased you are with the usage and capabilities of your new phone. We have provided a link to the full device manual to help you fully discover the capabilities of Galaxy AI and integrate them in to your usage. We have also shared a link to the Samsung Support Team if any questions arise as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice
on May 21, 2025
Posted by: Toxic
Very good condition and everything is ok. very nice phone
Response from Samsung USBy R&R Team, May 22, 2025
Hi Toxic, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are pleased with the condition and quality of your device. We have provided a link to the full device manual to help you with the full capabilities including Galaxy AI. We have also provided a link to the Samsung Support Team if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
It was great except for
on May 23, 2025
Posted by: Jcme0072
from Arkansas
this device glitches. it deletes apps, folders, photos. Blocks my calls and messages, deletes important files, alters things on its own. Makes calls without my consent, sends texts that are not onky incorrect but to people I don't want to speak to, and changes words to horrible alternatives after the sending of and causes the lose of jobs as well as interest in communication period because i get sick of typing and retyping and it deletes it or changes it and it is absolutely not okay.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, May 27, 2025
Hey Jcme0072, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how valuable your phone is to you every day for both personal and professional needs. We have provided a link to the Samsung Support Team for your convenience. These experts can work with you one on one to resolve this frustration you mention experiencing with your device. We have also provided a link to an article if there are specific applications with this experience. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
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Written by a customer while visiting Samsung US
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