Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(20,029 Reviews)
Open Ratings Snapshot
Rating breakdown 20,029 reviews
5 Stars
17,201
4 Stars
2,172
3 Stars
382
2 Stars
122
1 Star
152
86%of customers recommend this product. 
(
1,035 out of 1,204
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Customer Rating
5 out of 5
5
Samsung S25 Ultra
on December 30, 2025
Posted by: Pam B
from Buffalo, NY
Verified Purchase:Yes
So far, it is just like my Samsung S22 Ultra. I don't see much of a difference except I have more storage. I have always loved the Samsung phones though.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone - Samsung S25 Ultra
on December 31, 2025
Posted by: Mr Wilson
from Austin, TX
Expertise:Intermediate
Verified Purchase:Yes
I wasn't quite ready for an upgrade but had to; glad it happened. Awesome battery life, feature customization and overall storage.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Delaopacheco
on December 31, 2025
Posted by: Anonymous
from Dallas Texas USA.
Expertise:Expert
Verified Purchase:Yes
My Samsung 25 ultra the best...
I'm very happy!!!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Unlocked 1T S25Ultra
on January 1, 2026
Posted by: Mistercr0wley
from Idaho
Expertise:Intermediate
Verified Purchase:Yes
Much faster. However, wish options a d apps would be completely reset. Help us find the options easier instead of burying them deeper or moving them. Allow options that we don't want (Bixby) to be completely removed.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Review: S25Ultra
on January 3, 2026
Posted by: Just Beachy
from Bluffton, SC
Expertise:Intermediate
Verified Purchase:Yes
My S10+ had the volume controls on the left. I liked that arrangement better. And it is difficult to swipe to find the "tools" page. You have to stay to the far right of the top of the phone and swipe down. With my other phone, it was just a swipe down from anywhere at the top. I find myself swiping for the tools, and getting the notifications page instead. Also, it is difficult to do a screenshot with the S25Ultra. This phone seems to favor right-handed users as opposed to leftys.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New phone. Great purchase!
on January 12, 2026
Posted by: Anonymous
from Ogden, Utah
Expertise:Expert
Verified Purchase:Yes
The phone works great. Screen is amazing and the speed is out of this world. I love it! I love the way it feels in my hands and the pictures are the best they have ever been!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 12, 2026
Hi there BlackRob78, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear how pleased you are with the enhanced features and processing speed of your device. We would love to hear from you again in the future any time you have questions about your Samsung products, or wish to share additional feedback. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone S25 Ultra
on January 15, 2026
Posted by: KSSHE
from Erie PA
Expertise:Intermediate
Verified Purchase:Yes
I have been using this device for almost a month now. This is truly a flagship experience. Loved it!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 15, 2026
Hi KSSHE, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are loving the amazing features and capabilities of your device, and that it feels like a true flagship. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Wasn't Impressed
on January 18, 2026
Posted by: RD Macy
from Louisville ky
Expertise:Expert
Verified Purchase:Yes
wasn't impressed... very slow and drowsy plus pen is not bluetooth
Performance
1 out of 5
1
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy R&R Team, January 20, 2026
Hi RD Macy, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how valuable your phone is to you every day, and how distressing it can be when your device is not meeting your expectations. We have provided links to articles to help you maximize the speed of your device, and discover the redesigned S Pen features available on your device. We have also shared a link to the Samsung Support Team to offer additional assistance if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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