Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Average customer rating
4.8
(18,629 Reviews)
Rating breakdown 18,629 reviews
5 Stars
16,040
4 Stars
2,032
3 Stars
332
2 Stars
106
1 Star
119
84%of customers recommend this product.
(
696 out of
824)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Customer Rating
5
Best phone I've ever had!
on October 29, 2025
Posted by: Xmasham32
[This review was collected as part of a promotion.] I got this phone in January after trading in my zflip 5, and it's been the best phone I have ever had, and I have exclusively used Samsung phones since 2008, so I have seen the evolution of the brand, mostly favoring the discontinued Galaxy Note series, which this phone is a great spiritual successor to. The battery lasts all day for me with average usage, with plenty to spare, but if I really need juice quick, it charges fast. It is responsive and fast enough to tackle any task I can throw at it, including some of the games I occasionally play on it. The cameras are the best on any phone I have had. I love to use the spen for various tasks, especially just relaxing and coloring on the penup app.I wish they would have kept the bluetooth spen, but I only used it on occasion in the past anyway. The galaxy ai has been great with gemini integration, especially the live view assisstance. The screen is amazing. It is bright, vibrant and large, which is great because I prefer larger devices. I exclusively buy Samsung for phones/tablets or Tvs. Overall I really recommend this phone to anyone, or really even any of the s25 series. I recently recommended my mother in law to get one of the s25 series and she settled on the base s25 and she loves it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Going backwards - great.
on February 16, 2025
Posted by: JustKeepYourS22orS5
from Missouri
Expertise:Expert
Why they thought going backwards was the way forward.
Great thought.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R Team, February 19, 2025
Hello there, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how valuable your phone is to you, and wanting to feel that your upgrade has been a true advancement in your experience. Without knowing the specifics of your experience and features you feel are missing, we have provided a link to the full device manual to help you discover the full capabilities and align the settings to your preferences. We have also shared a link to the Samsung Support Team if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever owned!
on July 1, 2025
Posted by: Dawn420
[This review was collected as part of a promotion.] This phone has a very Sleek design. Tons of storage. The camera is fantastic! Went to a concert in the nosebleed section and was able to zoom in and see everything. It has lots of advanced AI technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on July 1, 2025
Posted by: Savant
Great phone, photos look great, but I wish I could pick where to use AI or turn it off altogether.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone with many features
on September 3, 2025
Posted by: GsIIVU
[This review was collected as part of a promotion.] The galaxy 25 ultra is a great phone with many features. The one thing I did not like that changed from the previous versions was that they took the Bluetooth out of the S pen. The Galaxy Ai features is amazung and the adaptive wallpaper is amazing .
Value
4
Response from Samsung USBy R&R Team, September 3, 2025
Hi there GsIIVU, thank you for sharing your experience of your Samsung Galaxy S25 Ultra. We are happy to hear that you are so pleased with the enhanced features of Galaxy AI and capabilities of your new device. We have provided a link to an article to help you integrate the redesigned features of your S Pen in to your usage. We have also provided a link to the full device manual to help you with the hand gestures and voice commands you can also use with your device. We have lastly, shared a link to the Samsung Support Team if you have any questions as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Very good picture.
on September 14, 2025
Posted by: 1999991
[This review was collected as part of a promotion.] Galax AI was very smart easy to find what I looking for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on September 19, 2025
Posted by: MrStilts
[This review was collected as part of a promotion.] My new galaxy s25 ultra is so freaking awesome the built in AI is also freaking amazing. I dont have a single negative remark
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy is the best
on September 21, 2025
Posted by: Munchies669
[This review was collected as part of a promotion.] I love Samsung galaxy products. Phones, watches, accessories... they're all top notch and on their game. I never stray from galaxy products and they have never let me down.
Value
5
Written by a customer while visiting Samsung US