Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Average customer rating
4.8
(20,029 Reviews)
Rating breakdown 20,029 reviews
5 Stars
17,201
4 Stars
2,172
3 Stars
382
2 Stars
122
1 Star
152
86%of customers recommend this product.
(
1,035 out of
1,204)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Customer Rating
5
This phone has everything you need, and more.
on October 29, 2025
Posted by: Shawninhere
[This review was collected as part of a promotion.] Samsung Galaxy S25 Ultra: The Agentic AI Revolution
The Galaxy S25 Ultra, launched in early 2025, was billed as the "AI phone," and after several months of use, it's clear Samsung delivered on that promise, shifting the focus from incremental hardware updates to a genuinely transformative software experience powered by deep Gemini integration. While the improved Snapdragon 8 Elite chip provides the necessary horsepower, the real star is the expanded and more "agentic" nature of Galaxy AI.
The most impressive development is the introduction of Cross-App Actions. This is where the S25 Ultra's AI truly evolves past previous iterations' feature-by-feature approach. Instead of merely summarizing a note or translating a call, the user can now issue a single, complex voice command that spans multiple applications. For instance, you can simply say, "Find the two highest-rated Thai restaurants near the office and text the Google Maps link for the best one to Jane." The AI executes the search, extracts the data, selects the top choice, and drafts the message, all without the user manually jumping between Maps, a browser, and the Messages app. This functionality alone is a massive step towards a truly hands-free, intelligent assistant.
Samsung also drastically improved the utility of its ambient features. The new Now Brief, which replaces the static lock screen with a personalized, contextual snapshot of your day, has become an indispensable feature. It learns your routines,not just you
The Galaxy S25 Ultra, launched in early 2025, was billed as the "AI phone," and after several months of use, it's clear Samsung delivered on that promise, shifting the focus from incremental hardware updates to a genuinely transformative software experience powered by deep Gemini integration. While the improved Snapdragon 8 Elite chip provides the necessary horsepower, the real star is the expanded and more "agentic" nature of Galaxy AI.
The most impressive development is the introduction of Cross-App Actions. This is where the S25 Ultra's AI truly evolves past previous iterations' feature-by-feature approach. Instead of merely summarizing a note or translating a call, the user can now issue a single, complex voice command that spans multiple applications. For instance, you can simply say, "Find the two highest-rated Thai restaurants near the office and text the Google Maps link for the best one to Jane." The AI executes the search, extracts the data, selects the top choice, and drafts the message, all without the user manually jumping between Maps, a browser, and the Messages app. This functionality alone is a massive step towards a truly hands-free, intelligent assistant.
Samsung also drastically improved the utility of its ambient features. The new Now Brief, which replaces the static lock screen with a personalized, contextual snapshot of your day, has become an indispensable feature. It learns your routines,not just you
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Elegant, amazing features and great quality.
on November 1, 2025
Posted by: Edo00It
[This review was collected as part of a promotion.] Galaxy AI amazing on a daily basis. From small touches on pics, to the basic tasks.
High quality images and great battery.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite!!!!
on November 13, 2025
Posted by: TMDILL19
Awesome phone !!!! It took me a bit to get the hang of the features because my last phone Samsung Galaxy S9 , The more I learn the more I love my new Galaxy S25 Ultra ......
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera quality.
on November 18, 2025
Posted by: Infamousmaycee
[This review was collected as part of a promotion.] Takes really good quality pictures and videos. Has alot of memory and can do so much more.
Value
5
Response from Samsung USBy R&R Team, November 18, 2025
Hi there Infamousmaycee, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We love hearing how pleased you are with the camera quality specifically, and that you are capturing amazing photos and videos. We have provided a link to the complete manual for your discover the ways Galaxy AI can enhance your experience with your camera, and device as a whole. We have also shared a link to the Samsung Support Team if you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Richard
from California
Expertise:Intermediate
Verified Purchase:Yes
This phone is great fast love the new camera pixels. Really need to have one. Thank you
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey Richard, thank you for your feedback on your Samsung Galaxy S25 Ultra. We love hearing how much you are enjoying the features and camera quality of your new device. We have shared a link to the complete manual for your device to assist you with additional features like Galaxy AI. We have also shared a link to the Samsung Support Team if you have any questions as you continue exploring you device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great camera. And the phone has
on November 22, 2025
Posted by: LAPolice
[This review was collected as part of a promotion.] Galaxy AI is a great assest to my features also the security features are great. The phone also has great storage.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really good performance.
on November 22, 2025
Posted by: Goldengoose
[This review was collected as part of a promotion.] The phone is really good with photos and the performance is amazing and the galaxy ai is really good 10/10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An AI powerhouse built for Daily use
on November 23, 2025
Posted by: Godplayer
[This review was collected as part of a promotion.] The Galaxy AI features in this thing are so elaborate that there are hour long YouTube videos dedicated to it. I was blown away by how innovative the features were.
It's not just AI, rest of the device including the display, camera are all top notch. There are a bunch of power saving tools to have the battery last all day even on string usage.
Very happy with this phone. Would highly recommend!!
Value
5
Written by a customer while visiting Samsung US