Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Average customer rating
4.8
(20,024 Reviews)
Rating breakdown 20,024 reviews
5 Stars
17,197
4 Stars
2,170
3 Stars
383
2 Stars
122
1 Star
152
86%of customers recommend this product.
(
1,030 out of
1,200)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Posted by: AnnR
from Boston, MA
Expertise:Intermediate
Verified Purchase:Yes
Love my S25Ultra. I am an old Palm Pilot girl. I use my stylus all the time. The camera is stunning, the phone is fast, battery life is great, I'm a Samsung girl all the way now.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Incredible Phone, but Missing Some Features
on December 14, 2025
Posted by: Nadia O
from Ohio
This is my first phone purchase since the release of the Galaxy Note10 and it has been an extremely pleasant upgrade! The battery life is incredible, the 120hz display is something i didn't know i needed, and my games are able to perform at max settings. Also, the camera on this phone is out of this world! The stabilization and zooms are mind blowing and one of my favorite party tricks at the moment. This phone has been fantastic overall!
Unfortunately though, there are some features that i loved on my Note10 that aren't supported by the S25 Ultra. I DESPERATELY miss the Bluetooth S Pen features. Id argue that's the biggest downgrade between my two devices... i used the music and camera features with my pen constantly, so parting ways with that has been difficult. I still use most other features currently available with the S Pen, but I still yearn to have Bluetooth compatibility. I also wish there was a better color lineup. Don't get me wrong, i love my green Ultra, but the Aura Glow in the Note10 lineup is beautiful, if not the most beautiful college samsung had ever produced. Also, call me old school, but i wish the generative AI features could be optionally hidden by users who don't wish to utilize it. I used the AI gallery feature to remove a subject from a photo and it was incredible, but i hate seeing so many GenAI features being shoved in my face all the time (such as on my keyboard to help me generate drawings?? Cool, but no thanks...). In a future update, it'd be appreciated if i could disable/hide some of the AI icons i don't plan on utilizing...
I would recommend this to a friend!
Features
3
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R Team, December 15, 2025
Hi Nadia O, thank you for sharing your experience of your Samsung Galaxy S25 Ultra. We are happy to hear that you are overall pleased with the usage of your device. We have provided a link to an article to help you with the redesigned S Pen capabilities. We have also shared a link to the complete manual for your device to help you best align the settings to your preferences, and disable any features you are not finding useful. We have lastly shared a link to the Samsung Support Team to offer assistance if you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Consistent Quality and Reliability from Samsung
on December 16, 2025
Posted by: Padmini
from Olive Branch, MS
Expertise:Expert
Verified Purchase:Yes
I have been a loyal Samsung phone user since 2014, and my experience has always been excellent. Samsung phones are reliable, user-friendly, and built with great quality. The performance, camera, and battery life continue to improve with every model. I trust Samsung and will definitely continue choosing their phones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Andres
Verified Purchase:Yes
The best phone Fast, smart and best market price..
Response from Samsung USBy R&R Team, December 19, 2025
Hey Andres, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are so pleased and amazed with the enhanced speed of your device. We have provided links to resources to help you discover the full capabilities of your device, including Galaxy AI, align the settings to your preferences, and answer any questions that may come up along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Posted by: Tenisha
Verified Purchase:Yes
Amazing phone, Excellent charging speed, size and look. It’s like having a mini computer in your pocket.
Written by a customer while visiting Samsung US
Posted by: LjRP
from San Francisco
Verified Purchase:Yes
Great upgrade from Note 9 i realized what i been missing out on. Got a great deal couldn't pass it up.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Princess Aurora
from San Francisco
Expertise:Intermediate
Verified Purchase:Yes
I've been using galaxy with S-pan for 10-15 yrs. The phone is just awesome in all ways -- the note app with samsung's voice-enabled keyboard is a new level of awesomeness. The ability to have 2 apps open next to each other is amazing -- I usually open chatgpt with instructions and another app where I'm using those instructions lol! The rest of android features, like modes & routines, google pay etc work seamlessly.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Melissa
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
I just don't see much difference in past phones. I only bought this to get the extra storage. Samsung really lowered themselves when they took away the ability to buy storage with SD cards. Plus I miss the days when you could plug in headphones instead of Bluetooth. Pay attention, because corporations are taking away choices for us.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R Team, December 26, 2025
Hi Melissa, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We know how disappointing it can be when your device is not meeting your expectations. We have provided a link to the complete manual for your device to assist you with the enhanced features, and discovering the full capabilities of your device. If you are needing additional storage capacity with your device, you can use the cloud-based storage expansion, that has the added benefit of access to all of your media across your ecosystem of devices. If you are wanting to use wired headphones, you can absolutely do so with the usage of a USB-C to headphone jack adapter plugged in to the charging port. We have provided a link to the Samsung Support Team if any questions arise as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US