Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Average customer rating
4.8
(20,074 Reviews)
Rating breakdown 20,074 reviews
5 Stars
17,233
4 Stars
2,180
3 Stars
384
2 Stars
124
1 Star
153
86%of customers recommend this product.
(
1,062 out of
1,235)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Customer Rating
5
Best Galaxy Phone Ever!
on March 3, 2025
Posted by: Savany
[This review was collected as part of a promotion.] I traded in my perfectly good S23 Ultra for this S25 Ultra. Samsung always gives maximum value for trades and ut totally make sense.
Not only S25 ultra is smaller but packs lots of power and the AI, is a game changer for me. Still learning all the new features but by far the best samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Bring back the bluetooth on S Pen
on March 3, 2025
Posted by: Itchyboy17
[This review was collected as part of a promotion.] Hey please bring back the bluetooth feature on S Pen so that I can use it on capturing camera when I'm alone travelling thanks
Value
4
Response from Samsung USBy R&R Team, March 5, 2025
Hi there Itchyboy17, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how valuable specific features of your device are to you for your travels. We have provided a link to the full device manual to help you discover the hand gestures and voice commands you can use with your camera for hands free photo and video taking. We have also shared a link to the Samsung Support Team if you have any additional questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 3, 2025
Posted by: Bh2738
Expertise:Intermediate
Super awsome phone im impressed sound is amazing pitcure is great!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Power, Performance and Style
on March 3, 2025
Posted by: ChemGal
[This review was collected as part of a promotion.] I use my Samsung Galaxy S25 Ultra to keep me organized. I use the Now Brief to see what's going on for the day in a quick one-stop view. I love the new AI features especially for picture editing - even ones that were taken by other devices or scanned and downloaded.
I love the Circle to Search function to quickly pull up information on what I am looking at - where before you needed to be savvy at typing the right things into your search engine.
All in all I am happy with my new S25 Ultra and am still discovering all the cool new features it has!
I love the Circle to Search function to quickly pull up information on what I am looking at - where before you needed to be savvy at typing the right things into your search engine.
All in all I am happy with my new S25 Ultra and am still discovering all the cool new features it has!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product with amazing upsides.
on March 3, 2025
Posted by: Sigmaboy
[This review was collected as part of a promotion.] I personally really enjoy the phone. I switched from my S21+ to the S25ultra, and it was an amazing switch. of course, with the app that Samsung has to switch devices. The transition was seamless. Also, the upgrades on this phone are like crazy. Compared to what I had previously like when it comes to the UI, I love the new UI. Um, with how the notifications and the everything else all the settings are separate. I love the Inclusion of the AI like I find myself countlessly God, I found myself in countless times using the AI when it comes to any questions. I just asked Gemini just random questions. And it gives me great responses every single time. The inclusion with AI is amazing. When it comes to like texts, how it will generate text based on what you do We normally say with the live call thing. Where it will write down in messages? What the other person says is amazing. The S Pen is great with the AI. Select and everything it was just amazing. And I love the phone so much. I'm, I'll recommend it to anybody who wants to get a new phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 Ultra is an exceptional phone
on March 4, 2025
Posted by: BF184495
[This review was collected as part of a promotion.] I am so much happier with the product than I am its producer. I fully anticipated that I would love my new phone, and I do. Almost enough to justify the nightmare I've been put through by Sansung.
The "now brief" is a nifty feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 4, 2025
Posted by: Birlink50
[This review was collected as part of a promotion.] The phone is great, I love it
What i really want in this phone is a way to use Gemini in an easier way
What i really want in this phone is a way to use Gemini in an easier way
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Fine, not ULTRA
on March 4, 2025
Posted by: Badcritic
[This review was collected as part of a promotion.] The s25 Ultra i would have to say it feels like a half set up from last year's model. It is beautiful but the reason I joined samsung (it's experimentation. And not taking itself to seriously) is gone. The Ultra does not have everything possible packed i to one phone like it used to. Honestly I would say the Note 9 was the best example of a phone that did it all. This year:
No Bluetooth S pen
No silicon carbide battery
No fast charger in the box
No Bluetooth S pen
No silicon carbide battery
No fast charger in the box
The phone is amazing and it does everything right but it does not hold up to the Ultra title it has been given in my eyes. I have found myself considering other brands that are more experimental with their phones on occasion
Value
3
Response from Samsung USBy R&R Team, March 6, 2025
Hey there Badcritic, thank you for taking time out of your day to share your experience of your new Samsung Galaxy S25 Ultra with us. We understand how valuable your phone is to you every day, and wanting to feel that you are getting the best possible usage every day. We have provided a link to an article to help you with the redesigned S Pen capabilties. We have also shared a link to the full device manual that will help you discover additional features like hand gestures and voice controls that can enhance your overall usage every day. We have lastly, shared a link to the Samsung Support Team to offer one on one assistance if you ever have questions about any of your Samsung products. We appreciate you being a loyal Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
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Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US