Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Average customer rating
4.8
(23,843 Reviews)
Rating breakdown 23,843 reviews
5 Stars
20,454
4 Stars
2,622
3 Stars
451
2 Stars
144
1 Star
172
86%of customers recommend this product.
(
1,128 out of
1,314)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Customer Rating
5
Absolutely Amazing – A Powerhouse Built for Those
on May 7, 2026
Posted by: Casehit239
[This review was collected as part of a promotion.] I’ve been a Galaxy loyalist since the days of the S3. I’ve seen it all—the highs, the lows, the "Note-worthy" explosions, and the steady climb to the S20 through the S24. After a decade of refusing to touch a "walled garden" or a "crapple" device, the S25 Ultra feels like the culmination of everything a power user actually wants.
The Speed is Real
The processor in this device is, without exaggeration, the quickest thing I’ve handled in years. Whether I’m multitasking between intensive apps or pushing the hardware to its limit, it doesn't just keep up—it anticipates.
Pro-Grade Visuals
The camera is stunning. The clarity and color science have reached a point where it’s no longer just a "phone camera"; it’s a legitimate tool for capturing life with incredible detail.
The Speed is Real
The processor in this device is, without exaggeration, the quickest thing I’ve handled in years. Whether I’m multitasking between intensive apps or pushing the hardware to its limit, it doesn't just keep up—it anticipates.
Pro-Grade Visuals
The camera is stunning. The clarity and color science have reached a point where it’s no longer just a "phone camera"; it’s a legitimate tool for capturing life with incredible detail.
The "Open" Philosophy
The main reason I’ve stayed with Samsung for over ten years is the open-source nature of the platform. I need a phone that lets me do everything, not one that tells me what I’m allowed to do. While there are rumors floating around about the ecosystem becoming more closed-off in the coming months, this phone remains the gold standard for freedom and performance right now.
The Verdict:
I’m so impressed with the S25 Ultra that I’ve decided to make it my "forever phone" for the foreseeable future. Given the potential shifts in software philosophy, I’m sticking with this beast—it’s the perfect end-cap to a decade of Galaxy excellence.
The main reason I’ve stayed with Samsung for over ten years is the open-source nature of the platform. I need a phone that lets me do everything, not one that tells me what I’m allowed to do. While there are rumors floating around about the ecosystem becoming more closed-off in the coming months, this phone remains the gold standard for freedom and performance right now.
The Verdict:
I’m so impressed with the S25 Ultra that I’ve decided to make it my "forever phone" for the foreseeable future. Given the potential shifts in software philosophy, I’m sticking with this beast—it’s the perfect end-cap to a decade of Galaxy excellence.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product endless features to discover. Love L
on May 8, 2026
Posted by: DKBenz
[This review was collected as part of a promotion.] Galaxy AI works very well the phone itself is exceptional I couldn't ask for
a better device. Theres still to us
of features I still have not discovered. The uses and functionality of these devices are almost limitless. Will always stay with galaxy devices.
a better device. Theres still to us
of features I still have not discovered. The uses and functionality of these devices are almost limitless. Will always stay with galaxy devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I've owned
on May 9, 2026
Posted by: GalaxyVibes
[This review was collected as part of a promotion.] The Galaxy S25 Ultra has honestly exceeded my expectations. The screen quality is amazing, the phone runs extremely smooth, and the battery life easily gets me through my day. I use my phone for work, school, streaming, social media, photos, and staying organized, and it handles everything without slowing down.
The camera quality is one of my favorite features. Pictures come out clear, detailed, and vibrant whether I’m taking photos during the day or at night. The zoom is impressive, and videos look very professional.
I also really enjoy the Galaxy AI features. They make everyday tasks faster and more convenient, especially when searching, editing photos, organizing information, and multitasking. The phone feels smart, responsive, and designed to make life easier.
The S Pen is another great feature that helps with notes, quick ideas, and productivity throughout the day. Overall, this phone feels premium in every way. Samsung really did an excellent job with the Galaxy S25 Ultra, and I would definitely recommend it to anyone looking for a powerful, reliable, and high-quality device.
The camera quality is one of my favorite features. Pictures come out clear, detailed, and vibrant whether I’m taking photos during the day or at night. The zoom is impressive, and videos look very professional.
I also really enjoy the Galaxy AI features. They make everyday tasks faster and more convenient, especially when searching, editing photos, organizing information, and multitasking. The phone feels smart, responsive, and designed to make life easier.
The S Pen is another great feature that helps with notes, quick ideas, and productivity throughout the day. Overall, this phone feels premium in every way. Samsung really did an excellent job with the Galaxy S25 Ultra, and I would definitely recommend it to anyone looking for a powerful, reliable, and high-quality device.
Value
5
Written by a customer while visiting Samsung US
Posted by: Chris
from Maine
Expertise:Expert
Verified Purchase:Yes
Great camera and fast startup. AI works quickly and accurately.
One UI 8 has some really great customization features especially paired with the Good Lock app.
The curved corners are just "ok". I prefer a square phone. I think this will be my last S series if the phone gets anymore rounder.
One UI 8 has some really great customization features especially paired with the Good Lock app.
The curved corners are just "ok". I prefer a square phone. I think this will be my last S series if the phone gets anymore rounder.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Response from Samsung USBy R&R Team, September 9, 2025
Hi there Chris, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We love hearing that you found the inital setup to be so smooth and easy, and that you are so pleased with the usage of Galaxy AI. We have provided a link to the Samsung Support Team of offer assistance if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Gbarnes
from Nashville TN
Expertise:Expert
Verified Purchase:Yes
I love this phone! It works great and I love the stylus
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 10, 2026
Hi there Gbarnes, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear how much you love this new phone, and that you are loving the usage of the accessories like the S Pen as well. We have provided links to resources to help you discover all of the amazing features available on your device, align the settings to your preferences, and answer any questions along the way. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Jimbo
from N.j
Expertise:Intermediate
Verified Purchase:Yes
The battery only lasts about 8 hours before it's down to 10%, my s24 you stole from me would last all
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, February 17, 2026
Hi there Jimbo, we appreciate you sharing your feedback on your Samsung Galaxy S25 Ultra. We know how important the lasting battery life of your device is to you every day, and the intelligent battery life of your device is designed to adjust to your consumption after a short period of usage, and maximize automatically. If this is not your experience, we have provided links to troubleshooting guides to help you maximize the battery life of your device. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone of 2025
on February 28, 2025
Posted by: Lovebirds
[This review was collected as part of a promotion.] The seamless actions across apps streamline workflows, allowing for effortless transitions between different platforms. Now Brief provides a convenient way to quickly jot down thoughts and ideas. The innovative Audio Eraser tool lets you refine recordings by removing unwanted background noise. These combined features offer a significant boost in productivity and creativity. Such enhancements make for a truly worthwhile user experience. The smooth texture feels luxurious against the skin. Its lightweight design minimizes strain during extended use. This allows for a more enjoyable and comfortable experience. You'll appreciate the ergonomic design during prolonged periods of activity. It's a perfect blend of form and function.
Value
5
Written by a customer while visiting Samsung US
Posted by: Ray D
from Miami
Expertise:Intermediate
Verified Purchase:Yes
The battery life is horrible. For the price of the unit I would have expected more by year 2025! Considering other options moving forward. Thats a lot for me to say since I've a loyal customer for 15 years plus. By the time I get home around 3:30PM 30 to 40% battery with moderate use, I will not make it through the entire day.
Performance
4
Design
4
Value
2
Response from Samsung USBy R&R Team, September 10, 2025
Hi there Ray D, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how important the lasting battery life of your device is to you every day. We have provided links to a few troubleshooting guides to assist you in maximizing the battery life of your device. We have also shared a link to the Samsung Support Team if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US