Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Average customer rating
4.8
(23,843 Reviews)
Rating breakdown 23,843 reviews
5 Stars
20,454
4 Stars
2,622
3 Stars
451
2 Stars
144
1 Star
172
86%of customers recommend this product.
(
1,128 out of
1,314)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Customer Rating
2
Worst Camera as an Hardware
on April 22, 2026
Posted by: Caspianking
[This review was collected as part of a promotion.] I have loved Samsung Galaxy products since I bought my fist Samsung Note 9 long time ago. Now, I have Galaxy devices since Samsung introduced Galaxy devices. I have known to take great photos in my friends and family. But, after my Samsung Galaxy S25 Ultra camera started giving me issues I have stopped taking pictures at all. And, it started all of sudden and it was embarrassing to see. Samsung asked me to take this phone to thier hardware shop but didn't tell me how much it will cost !! What will i do without phone??
Other than camera the phone is ok. I have used their Galaxy Ai photo app to create sketches of my family.
Other than camera the phone is ok. I have used their Galaxy Ai photo app to create sketches of my family.
Value
2
Response from Samsung USBy R&R Team, April 22, 2026
Hi there Caspianking, thank you for sharing your feedback on your Samsung Galaxy S25 Ultra. We know how frustrating it can be when the camera of your device is not operating as intended or expected. We have provided links to a few troubleshooting guides to help you get the best possible photos and videos. We have also provided a link to the Samsung Support Team if you would like to review any options available to you to for the repair. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Actually liked my S23 Ultra better
on April 27, 2026
Posted by: Goose8231
[This review was collected as part of a promotion.] Can't put my finger on everything, just seems more complicated to use than the S23 version.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Love this thing
on April 28, 2026
Posted by: CuspOfChaos
[This review was collected as part of a promotion.] I love this phone. The display is large and the the AI feature makes life so much easier. With Gemini I can see my previous chats quickly and easily. I used to have to search over and over again just to find the same answer I found once before by just using the web browser but with Gemini I can just go back to that previous search and retrieve the answer I received before to avoid confusion and unnecessary headaches. The camera is amazing and I LOVE taking close up detailed pictures of the moon. The only thing I miss about my s24 is the picture taking capability via the s pen. I feel like I can find a new feature every day with this device so it more than makes up for that feature.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25 Ultra is the best!
on April 28, 2026
Posted by: wsueyras1
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is the best phone I have owned. It has been updated with the AI and when I use it the experience exceeds my expectations. The zoom on the camera and quality of the camera is better than all of my friends phones. I will continue buying Samsung phones because it never let's me down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My S25 Ultra
on April 30, 2026
Posted by: Skubastv
[This review was collected as part of a promotion.] I use my s25 Ultra almost every single second of the day. I am an independent worker and rely on the s25 capabilities and quickness. My Galaxy A.I has helped me out tremendously. I was truely skeptical at first but now...wow. She keeps me organized and on track. LOVE THIS PHONE!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful flagship in world with amazing camera
on April 30, 2026
Posted by: Omarsh
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a while now, and overall it’s a great experience. The performance is extremely fast thanks to the powerful processor, and everything feels smooth whether I’m gaming, multitasking, or using heavy apps.
The display is one of the best I’ve ever used. It’s very bright, sharp, and perfect for watching videos or browsing, especially with the 120Hz refresh rate.
TechRadar
The camera is also impressive, especially the 200MP main camera and zoom capabilities. Photos come out very detailed, and night shots are clear with good colors.
TechRadar
Battery life is solid and can easily last a full day with normal use, and the build quality feels premium with a strong and elegant design.
The only downside is that it’s a bit expensive and quite large for one-handed use, but overall it’s one of the best smartphones available right now.
The display is one of the best I’ve ever used. It’s very bright, sharp, and perfect for watching videos or browsing, especially with the 120Hz refresh rate.
TechRadar
The camera is also impressive, especially the 200MP main camera and zoom capabilities. Photos come out very detailed, and night shots are clear with good colors.
TechRadar
Battery life is solid and can easily last a full day with normal use, and the build quality feels premium with a strong and elegant design.
The only downside is that it’s a bit expensive and quite large for one-handed use, but overall it’s one of the best smartphones available right now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
outstanding
on April 30, 2026
Posted by: ramoncito
[This review was collected as part of a promotion.] so far my best experience with a smarphone. Performance, battery life and screen make my life easier.
I enjoydoing online banking, chatting with family and friends, watching movies with my S26 coonnected to my projector or any smarttv, emailing...
I enjoydoing online banking, chatting with family and friends, watching movies with my S26 coonnected to my projector or any smarttv, emailing...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This tops the rest.
on May 1, 2026
Posted by: Maxis0n
[This review was collected as part of a promotion.] Overall I have been satisfied with this device. My two issues relate to battery life while using the cameras and the screens "resistance" to scratching.
Value
4
Written by a customer while visiting Samsung US