Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Average customer rating
4.8
(20,629 Reviews)
Rating breakdown 20,629 reviews
5 Stars
17,697
4 Stars
2,246
3 Stars
398
2 Stars
128
1 Star
160
86%of customers recommend this product.
(
1,112 out of
1,290)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Customer Rating
5
The best phone currently available, the battery pe
on March 9, 2026
Posted by: LUMBREMX
[This review was collected as part of a promotion.] I currently use my Samsung S25 Ultra phone to contact my family, work, and everything related to my personal life. I also have my Samsung Watch 7 Ultra, which is a great help at the gym. I also have the Buds 3 Pro headphones, which I use all day at work; they are the best.
Value
5
Written by a customer while visiting Samsung US
Posted by: Rosie
Verified Purchase:Yes
I wish I didn't change models. Very cumbersome when switching from a Samsung note model
Response from Samsung USBy R&R Team, March 10, 2026
Hey Rosie, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know that upgrading to a new device can come with a learning curve that can cause frustration as you adjust to the changes from one device to another. We have provided links to resources to help you discover the differences in your new device, align the settings to your preferences, and answer any questions you may have about your phone. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Michael
Verified Purchase:Yes
Nowhere near as easy an interface as my Motorola was. The number one need in s phone in my personal opinion.
Camera is terrible for nightime use with use of lighthouse I've ever seen. For this amount of money it's truly unreasonable. Extremely Bad on my specific phone.
Camera is terrible for nightime use with use of lighthouse I've ever seen. For this amount of money it's truly unreasonable. Extremely Bad on my specific phone.
Response from Samsung USBy R&R Team, March 10, 2026
Hello Michael, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We know how frustrating it is when your device is not meeting your expectations in functionality. We have provided a link to an article to help you with the different camera settings and features available on your device, especially capturing the best possible photos and videos in darker environments. We have also provided a link to the Samsung Support Team to assist you if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
from North Carolina
Expertise:Expert
Verified Purchase:Yes
I love the service of Samsung company, I love there Samsung phones futures and better than others company always Samsung bring new futures then other brands, I always like Samsung since I was 14 years old. And I use Samsung company phones since long time I use all kind phones keypad, qwerty keypad , slide keypad, etc. I still have Samsung i like to try and use new futures and phones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Battleship of a Phone
on March 12, 2026
Posted by: ArmyDeadpool
[This review was collected as part of a promotion.] I have had my Samsung 25 Ultra for a year now and have had almost every iteration of Notes that Samsung has made. While the removal of functions through the S Pen has been particularly upsetting, Samsung has truly delivered more pros than cons. From the Galaxy AI for my work to the ability to turn a dull photo into inspirational works of art. I'm an active dury service member and have had to replace my 25 Ultra Zero times because of the durability they put into this model. I had the Z Fold 4 before it and had to replace it 4 times because of my work. I've had nothing but great things to say about Samsung. I currently own four (4) Samsung TVs, three (3) Samsung sound bar, three (3) Samsung tablets and three (3) Samsung phones. I love to call myself a Samsung connoisseur because of how invested I am. I use my smart view feature to watch different videos and pictures on my TVs, I write papers on my phone and TV (sometimes). I've tested its capabilities and have created music while watching a YouTube simultaneously utilizing split screen and swapped to another split screen to text while watching Netflix. It even let me watch Disney with subtitles while I was playing videos I saved to my phone. Doing so made me have to charge my phone same day but I realized that it was due to my downloading over a thousand songs on Spotify in the background. The Samsung Galaxy S25 Ultra is built to last and has lasted despite my tests. Looking forward to what's to come with Samsung in the future!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on March 13, 2026
Posted by: Yoriel1223
[This review was collected as part of a promotion.] Galaxy ai has been a great feature and the cameras as allwais, the best
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone.
on March 13, 2026
Posted by: Alej7w7
[This review was collected as part of a promotion.] After using this phone, the others become slow, if you compared them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I enjoy using galaxy from the first time I start
on March 13, 2026
Posted by: Donvoice
[This review was collected as part of a promotion.] The ai quality is very good i like to use it to make videos or anything funny
Value
5
Written by a customer while visiting Samsung US