Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Average customer rating
4.8
(20,066 Reviews)
Rating breakdown 20,066 reviews
5 Stars
17,226
4 Stars
2,180
3 Stars
384
2 Stars
124
1 Star
152
86%of customers recommend this product.
(
1,057 out of
1,228)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Posted by: LawdBlackNephew
from Bronx NY
Expertise:Intermediate
Verified Purchase:Yes
This one is cool, but the S24 felt more sturdy and presentable.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone, but not an Ultra
on February 11, 2025
Posted by: Gowthaman
[This review was collected as part of a promotion.] Excellent screen. Blazing fast. Cameras needs to be improved. Photos are too bright sometimes.
S Pen is a downgrade
Value
3
Response from Samsung USBy R&R Team, February 12, 2025
Hey Gowthaman, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you are thrilled with the display and speed of your device. We have provided a link to an article to help you with both the camera features and S Pen usage. We have lastly, provided a link to the Samsung Support Team if you have any additional questions about this or any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
My pen😢😭😭😭
on February 22, 2025
Posted by: Thebirdman
[This review was collected as part of a promotion.] They butchered him no pen Bluetooth on the 25 makes it a 1 out of ten design for me also it seems cheaper and doesn't have as vibrant colors
Value
1
Response from Samsung USBy R&R Team, February 24, 2025
Hi there Thebirdman, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra. We know how frustrating it can be when some of your favorite features have been changed and you are finding the ways to continue to use those features. We have provided links to an article to help you with the redesigned S Pen features, and another to the full device manual. This will highlight both the hand gestures and voice commands you can use with your device. Lastly, we have provided a link to the Samsung Support Team if you have questions about these features or any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Samsung did us loyal customers dirty
on February 25, 2025
Posted by: DisabledTechGuru
[This review was collected as part of a promotion.] After being a loyal Samsung customer since the introduction of the Note series, I can officially say that I'm done with Samsung after they removed the Bluetooth capabilities from the spen. As someone who disabled, I depend on the spen to take pictures when I'm but physically able to get to my phone and take the picture. This is a huge slap in the face to those of us with disabilities and I will no longer celebrate Samsung's inclusivity In the disabled community because they have OFFICIALLY shown us the door. I will but be buying another Galaxy flagship phone until the Bluetooth capabilities are added back to the spen.
Value
1
Response from Samsung USBy R&R Team, March 3, 2025
Hello DisabledTechGuru, we are grateful to you for your feedback on your Samsung Galaxy S25 Ultra. We completely understand how valuable specific functionality of your device are to you every day. We would love to help you discover the changes int he functionality, and ways you can continue to use your camera without the device directly in hand. We have provided a link to an article to help you with the features of the redesigned S Pen. We have also provided a link to the full device manual to help you discover the hand gestures and voice commands you can use with your camera. Lastly, we have provided a link to the Samsung Support Team if you have any additional questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Premium device, everything you would need
on July 12, 2025
Posted by: BroadView78
[This review was collected as part of a promotion.] Excellent device, battery life is great! Use some of the Galaxy AI features, it's okay, still needs refinements.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Screen grate for video streaming
on September 1, 2025
Posted by: Elate48
[This review was collected as part of a promotion.] I like watching videos on my phone the quality and images is great I binge watch shows and videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Forever Phone
on October 8, 2025
Posted by: Ebonyblue
[This review was collected as part of a promotion.] If I could keep this phone forever, I would!! The system operates clean and quick with no lagging. All applications are easy to access, use, and many are free. I love the updates as they enhance my device in a major way everytime as well as keep all functionality ahead of the game. The clarity of the images are crystal clear and precise with a variety of editing options. Lastly, the storage on my Samsung is unmatched. I will always be a Samsung girlie 😊
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with a few flaws
on October 26, 2025
Posted by: The Photographer
Expertise:Expert
I Have had a Verizon s25 ultra 512 gb for 3 months now.It is impressively fast the whole phone is top notch other than the cameras struggle at night in some lighting and with bad lens flares.I hope the upcoming Ultra flagship has bigger zoom camera sensors and also gets the lens flare and low light photo issues fixed.I also hope they release a software update to fix the lens flare and the low light issues for the s25 ultra.Other than That it is definitely the best phone.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US