Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(20,622 Reviews)
Open Ratings Snapshot
Rating breakdown 20,622 reviews
5 Stars
17,691
4 Stars
2,245
3 Stars
398
2 Stars
128
1 Star
160
86%of customers recommend this product. 
(
1,112 out of 1,290
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Customer Rating
5 out of 5
5
My first flagship
on December 25, 2025
Posted by: Nate
from South Carolina
Expertise:Intermediate
Verified Purchase:Yes
Thus is my 1st time buying a true flagship phone like this, coming from a S21 it's a night and day difference. I use it on Mint and couldn't be happier.
There's nothing it can't do so far.
I'm having trouble getting Telegram is my only hiccup so far.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 6, 2026
Hey Nate, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are enjoying the enhanced features and additional capabilities of your new device. We have provided a link to the Samsung Support Team if you believe your device is not operating as intended as you are attempting to download additional apps and get your device aligned to your usage preferences. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on December 25, 2025
Posted by: Fred
from North Carolina
Expertise:Intermediate
Verified Purchase:Yes
The new features and long battery life are awesome.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 6, 2026
Hi there Fred, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We love hearing how much you are enjoying the new features available on your device, and that you are finding the battery life to be amazing for your usage. We have provided a link to the Samsung Support Team for your convenience if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing
on December 25, 2025
Posted by: Starry
Verified Purchase:Yes
Great fir gaming on the go, and a great phone Will recommend
Response from Samsung USBy R&R Team, March 6, 2026
Hey Starry, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are enjoying your gaming with your device. We have provided a link to the Samsung Support Team to assist you if you have questions about your new device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it
on December 25, 2025
Posted by: Marija
from Sarasota
Expertise:Intermediate
Verified Purchase:Yes
The only downside, just like the 24 ultra, the pen falls out itself, don't not stay put and its easy to lose
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone.
on December 25, 2025
Posted by: Anonymous
from Chacahoula, Louisiana
Expertise:Intermediate
Verified Purchase:Yes
So glad I got the S25 Ultra. A very refined device.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 5, 2026
Hey Denise Tauzy, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are so pleased with the purchase of your new device, and that you are finding it to look and feel very refined during your usage. We have provided links to the complete manual and the Samsung Support Team to help you discover all of the amazing features available on your device like Galaxy AI, and answer any questions you may have during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 ultra
on December 25, 2025
Posted by: Eugene
from Fl
Expertise:Intermediate
Verified Purchase:Yes
Good product, 1tb memory for k4 is perfect size...
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, March 5, 2026
Hey Eugene, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are pleased with the usage of this device, finding the storage capacity to be so great for your needs, and that the size feels so good for you. We have provided links to resources to help you discover all of the amazing features available on your device including Galaxy AI, best align the settings to your preferences, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Still worth it
on December 25, 2025
Posted by: Cesar
Expertise:Expert
Verified Purchase:Yes
Great all around. The cameras are amazing and the phone is very fast.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, December 26, 2025
Hey Cesar, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how pleased you are with the amazing speed and camera quality of your device. We have provided links to the complete manual and Samsung Support Team to help you maximize your experience, align the settings to your preferences, and answer any questions that may come up along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25 Ultra 256GB, Samsung
on December 26, 2025
Posted by: Amarsh
from DeRidder, LA
Expertise:Intermediate
Verified Purchase:Yes
Awesome phone easy to setup and use. Expect to use for many years
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, December 26, 2025
Hey Amarsh, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear how pleased you are with the inital usage and capabilities of your new device. We have provided links to a few resources to help you fully discover the capabilities of your device, and align the settings to your preferences, as well as answering any questions if you have them as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
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