Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Average customer rating
4.8
(20,207 Reviews)
Rating breakdown 20,207 reviews
5 Stars
17,338
4 Stars
2,190
3 Stars
392
2 Stars
127
1 Star
160
86%of customers recommend this product.
(
1,110 out of
1,288)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Customer Rating
5
Excellent well rounded smartphone
on March 13, 2026
Posted by: Phoneguy
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra and it’s easily one of the most fun premium phones I’ve used. The design feels sleek and solid in hand, but what really stands out is how enjoyable the overall experience is compared to many other high-end phones that can feel a bit too similar.
One of my favorite parts of the phone is Galaxy AI. The Galaxy AI features are top notch and actually useful in everyday life. I use Galaxy AI for things like writing assistance, summarizing notes, and improving messages before sending them. It helps save time and makes communication smoother, especially when I’m responding to emails or organizing ideas for work. The AI tools also feel fast and seamless, which makes them easy to rely on throughout the day.
In my daily routine, I use the S25 Ultra for streaming shows, watching sports highlights, and YouTube, and the large display makes everything look vibrant and immersive. It’s also great for gaming since performance is smooth and responsive.
I also rely on it heavily for work—checking emails, reviewing documents, and staying organized. The combination of performance, display quality, and Galaxy AI makes it both a powerful productivity tool and a great entertainment device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on March 13, 2026
Posted by: Crystal
[This review was collected as part of a promotion.] I've had many different galaxies and they just keep improving! Currently AI is loaded onto this one and is a huge help when looking for something. I'd recommend Samsung to anyone needing a great, well built phone for everyday use as well as business use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not as good as I had hoped
on March 13, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I had the note 20 ultra feel like it HD better soft ware then the s25 ultra but I do feel like my hardware is significantly sturdier.
Value
3
Response from Samsung USBy R&R Team, March 13, 2026
Hi there Sandrah, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We know that upgrading to a new device can come with a learning curve as you adjust to the enhanced capabilities and changes to the software. We have provided links to the complete manual for your device, and align the settings to your preferences. We have also shared a link to the Samsung Support Team for your convenience if any questions come up about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for personal and work!
on March 13, 2026
Posted by: Jimbobjoe
[This review was collected as part of a promotion.] I use my S25 Ultra for personal and business. The camera is excellent and the Gemini AI works well once you get used to how to actually use it as with any AI. Work setup a different profile but with knox security it allowed me to BYOD to work and use! Loce the features so far.
Value
5
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
5
Value
5