Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Average customer rating
4.8
(20,024 Reviews)
Rating breakdown 20,024 reviews
5 Stars
17,195
4 Stars
2,170
3 Stars
383
2 Stars
123
1 Star
153
86%of customers recommend this product.
(
1,029 out of
1,200)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Customer Rating
2
S-Pen has been downgraded, along with battery life
on December 23, 2025
Posted by: CeeVee
from Boston
Expertise:Expert
Verified Purchase:Yes
Display is Great, Battery life is bad. Phone feels heavy compared to previous models. Worst part is the updated S-Pen. Cannot use it to control camera anymore, which was a super useful feature of S-Pen. All these downgrades came with a price bump.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
3
Value
1
Response from Samsung USBy R&R Team, December 26, 2025
Hello CeeVee, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know upgrading to a new device can come with a bit of frustration as you adjust to the updated features, and feel in your hand. This device has been designed to be lighter and thinner than previous generations with the Galaxy S25 Ultra weighing 218 grams while the previous Galaxy S24 Ultra weighs 233 grams. This device has also been designed with the intelligent battery that will maximize after a short period of usage, and allowing the battery to drain down through usage. If this is not your experience, we have provided links to troubleshooting guides to help you maximize the battery life. We have also shared links to an article to help you with the redesigned S Pen features, and to the complete manual for your device to help you with hand gestures and voice commands you can use with the camera of your device. Lastly, we have provided a link to the Samsung Support Team to offer assistance if you continue to experience frustrations, or have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Olivier M
from Lakeland, FL
Expertise:Intermediate
Verified Purchase:Yes
Very fast phone and battery life has been great so far. With my previous Fold 4, battery was already nearing empty mid day. With the S25 Ultra, I'm still at 40% in the later afternoon and the phone charges super fast.
No, I would not recommend this to a friend.
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: BqFW
from South Carolina, USA
Expertise:Intermediate
Verified Purchase:Yes
It's my first time to purchased online but I am a samsung user. I love this product that I got. I would recommend S25 Ultra to everyone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Noe a
from Kingston illinois
Verified Purchase:Yes
It is as i expected and it's pretty cool and fill my needs to get more room to save my files
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anahit
Expertise:Intermediate
Verified Purchase:Yes
🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳😊🥳🥳🥳🥳🥳🥳😊
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Meech
from Nashville TN
Expertise:Expert
Verified Purchase:Yes
This phone is a beast ive been using the galaxy phones since the earlier note series and ill never switch. If ur looking at this phone, u will not be dissapointed.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Himanshu Kumar
Expertise:Intermediate
Verified Purchase:Yes
I booked the device at its launch by trading in my s23 ultra. So far this has been great. If the battery usage could be further optimized then it will be great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Juan
Verified Purchase:Yes
The touch is a bit confusing, and de face recognition works from time to time.
I would recommend this to a friend!
Written by a customer while visiting Samsung US