Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(19,852 Reviews)
Open Ratings Snapshot
Rating breakdown 19,852 reviews
5 Stars
17,089
4 Stars
2,152
3 Stars
368
2 Stars
113
1 Star
130
87%of customers recommend this product. 
(
956 out of 1,101
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Customer Rating
3 out of 5
3
Unlock phone
on December 27, 2025
Posted by: B Brooks
from Nevada
Expertise:Expert
Verified Purchase:Yes
Quality is great, they took the camera snap off the pen, i dont like it this much now. The pen with camera on it was so convenient and I used often.
Response from Samsung USBy R&R Team, December 29, 2025
Hi B Brooks, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are pleased with the quality of your new device. We have provided a link to the complete manual for your device to help you discover the hand gestures and voice commands you can use with the camera of your device for the shots you are wanting to take. We have also shared a link to the Samsung Support Team to assist you if you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Battery does not last
on December 27, 2025
Posted by: Loree
Verified Purchase:Yes
Purchased a new s 25 ultra and am very disappointed. Battery life is terrible. I have to charge it around 1pm and then if I use much at all again in the evening. Very disappointed. And this is with the settings not on the best screen display 😞 i was expecting a better battery.
Response from Samsung USBy R&R Team, December 29, 2025
Hey Loree, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We know how disappointing it can be when you have a new device that is not meeting your expectations. The intelligent battery of your device does maximize after a short period of usage and adjustment to your consumption habits. We have provided links to a few guides to help you maximize the battery life of your device if this is not your experience. We have also shared a link to the Samsung Support Team to assist you further if this frustration continues with your phone. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New phone
on December 28, 2025
Posted by: David
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Getting my new phone up and running was seamless. No issues
I would recommend this to a friend!
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good phone
on December 28, 2025
Posted by: Awma
Expertise:Intermediate
Verified Purchase:Yes
I bought it for my stepmom and like it very much. 😍😍😍😍😍
I would recommend this to a friend!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy s25 ultra
on December 28, 2025
Posted by: Vitalii
Very nice product. The best price. Very high-quality.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone, wish the pen still had Bluetooth
on December 30, 2025
Posted by: ElLurchador
from Denver, CO
Expertise:Expert
Verified Purchase:Yes
This has been a great phone so far. Very responsive, great call quality, excellent pictures.
I am finding that the S Pen isn't as useful as I would have hoped. I wish they would have left the bluetooth functionality features as they were in the S24.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, December 31, 2025
Hey ElLurchador, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are so pleased with the usage of your device. We have shared a link to an article to help you with the redesigned S Pen features of your device, and also to the complete manual to help you with hand gestures and voice commands available with your device. We lastly, have shared a link to the Samsung Support Team to assist you further if any questions arise during your usage. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Easy transfer from S9 to S25
on December 31, 2025
Posted by: John
Verified Purchase:Yes
I dreaded the transfer process, but it went smoothly.
Minus one star for the bloatware.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excelent
on January 1, 2026
Posted by: Mcelis
from Chicago, il
Expertise:Expert
Verified Purchase:Yes
Everything good. Will recommended. Good investment
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Showing 1929-1936 of 19849 results 
<< 1 ... 240 241 242 243 244 ... 2482 >>