Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Average customer rating
4.8
(18,629 Reviews)
Rating breakdown 18,629 reviews
5 Stars
16,040
4 Stars
2,032
3 Stars
332
2 Stars
106
1 Star
119
84%of customers recommend this product.
(
696 out of
824)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Posted by: Chaz N
from Connecticut
Expertise:Expert
Verified Purchase:Yes
Phone works much better than s22 ultra that I had. But is too large to carry around and type. I have never hand a phone that has popped out and dropped on floor this often.
Also not sure why n78 band was left out of the US model, makes the travelling experience vert terrible when in India with certain cellphone providers.
I would go for other options in future if they exist.
Also not sure why n78 band was left out of the US model, makes the travelling experience vert terrible when in India with certain cellphone providers.
I would go for other options in future if they exist.
No, I would not recommend this to a friend.
Design
1
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Hotspot issue
on December 2, 2025
Posted by: Zaid
5 GHz band disabled while using Hotspot and no response from Samsung support
Response from Samsung USBy R&R Team, December 2, 2025
Hi there Zaid, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We know how important specific features of your device are to you every day. Often times access to hotspotting and other connection options are set and controlled by the carrier you are using with your device. We recommend reaching out to them directly to ensure your account and carrier have access to this option. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Not seeing much improvement from Note 10 plus
on December 2, 2025
Posted by: Samsung user
from Ohio
Expertise:Expert
Verified Purchase:Yes
Bought this recently and so far so good. Bit heavy and thick compared to my previous note 10 plus.
Features
4
Performance
4
Design
2
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Best Samsung phone I've had
on December 2, 2025
Posted by: Ruckus
[This review was collected as part of a promotion.] I enjoy the phone's familiar interface as ive used Samsung phone's for the last 15 years. This model is faster and "feels" bigger than my previous phone, but in a good way. I had always bought the Note series of phone's, however, switched to the S25 since the Notes are discontinued. Im excited I tried it out as they are the same size but the S25 has a screen the feels larger and easier to reach accross. I even enjoy learning about AI with the Galxay AI app, reinstalled.
Value
4
Written by a customer while visiting Samsung US
Posted by: Matthew B
from Duluth, MN
Expertise:Expert
Verified Purchase:Yes
I have been using the Galaxy since it's inception. This line keeps getting better as time goes on. This phone has a great battery, but my favorite is the camera. I take long exposure night photos, and people are always amazed. That's what I've come to expect from Samsung; Amazing things!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best samsung device owned yet
on December 2, 2025
Posted by: Bigmark743
[This review was collected as part of a promotion.] Purchased this S 25 ultra last year at this time during the resale. Upgraded from my S21 ultra. Live this phone, super fast, excellent photos. AI is phenomenal. After seeing what AI can do. I question everything that I see.
Value
5
Written by a customer while visiting Samsung US
Posted by: Frantz
Verified Purchase:Yes
It's a good phone so far. I wish the 🔋 stay last longer than it la right now
I would recommend this to a friend!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25
on December 2, 2025
Posted by: LoveHard
[This review was collected as part of a promotion.] The Galaxy AI is useful in photo generation and photo generation only. Otherwise it is pretty much useless and I would appreciate the ability to completely turn it off.
The new OS is great though. I love how customizable the widgets and lock screen are. The camera is clear and the resolution quality is great.
Value
5
Written by a customer while visiting Samsung US