Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Average customer rating
4.8
(18,636 Reviews)
Rating breakdown 18,636 reviews
5 Stars
16,046
4 Stars
2,033
3 Stars
332
2 Stars
106
1 Star
119
84%of customers recommend this product.
(
696 out of
825)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Customer Rating
5
Galaxy s25 ultra 512gb
on November 19, 2025
Posted by: Pwnenoobs
[This review was collected as part of a promotion.] Galaxy Ai updates make the phone more fun and engaging to use and the sleek design of the phone gives it a better look and feel. The Ai camera and photo features are pretty cool too. Erased some unwanted audio from a video and was impressed at how easy it was with zero quality loss. Very compatible and seamless integration with my car in android auto. I also enjoy the flat screen over the edged screen of the 23 ultra. Just a more luxurious and hugh quality feeling phone. Can't wait to see what comes next!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
With AI and its booming release S25 is a must have
on November 19, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] AI is everywhere now and many people don't know where to start, what's out there or how to use it in everyday life.
MY S25 changed the game for me. My life even. It was built for use with AI and its structure is user friendly to introduction to the crazy powerful ways to incorporate AI into your life. I had no idea the ways it was going to become an extension of myself and what im capable of. I can utilize multiple different AI technologies from multiple providers and sources under the guidance of the starter instructions that come with every feature. I can graph carts, sift data. Find my devices ask any question literally and have ten of thousands of pages of internet information consolidated and fact checked then presented to me with reliability at the snap of a finger. Literally. I paired it with my galaxy watch where I can use hand gestures and movements to make commands or open and navigate apps. Phone calls. You name it! And its ability to edit videos, sound, interviews, photos whatever you can think of. Im not even half way done with the capabilities!
I was largely unexpirienced with computer stuff but one simple question of "what's this? Followed by a screen shot literally stopped a cyber attacker ins his tracks as my AI educated me on what I was looking at.
Then educated me on what to do about it. All done in plainly spoken user friendly ways it was like I had no stress hadleing what would be a terrible and stressful situation!
MY S25 changed the game for me. My life even. It was built for use with AI and its structure is user friendly to introduction to the crazy powerful ways to incorporate AI into your life. I had no idea the ways it was going to become an extension of myself and what im capable of. I can utilize multiple different AI technologies from multiple providers and sources under the guidance of the starter instructions that come with every feature. I can graph carts, sift data. Find my devices ask any question literally and have ten of thousands of pages of internet information consolidated and fact checked then presented to me with reliability at the snap of a finger. Literally. I paired it with my galaxy watch where I can use hand gestures and movements to make commands or open and navigate apps. Phone calls. You name it! And its ability to edit videos, sound, interviews, photos whatever you can think of. Im not even half way done with the capabilities!
I was largely unexpirienced with computer stuff but one simple question of "what's this? Followed by a screen shot literally stopped a cyber attacker ins his tracks as my AI educated me on what I was looking at.
Then educated me on what to do about it. All done in plainly spoken user friendly ways it was like I had no stress hadleing what would be a terrible and stressful situation!
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey there Staralexzander7, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear how much of a life-changing experience you've had thus far with your device for all of your daily needs, and that you are finding Galaxy AI just another amazing feature you use every day. Please, reach out to us again any time you have questions, or additional feedback you would like to share with us about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
All notes
on November 19, 2025
Posted by: Chuckyt
[This review was collected as part of a promotion.] Ok ive had everysingle note yo u guys have made loved me 24ultra I love my current 25ultra love it too
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey Chuckyt, thank you for your feedback on your Samsung Galaxy S25 Ultra. We love hearing how much you have always loved your Samsung devices, and that this new one is no exception to your love. We have provided a link to the complete manual for your device to help you discover additional features like Galaxy AI and integrate them in to your usage. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Martin
from Austin
Expertise:Expert
Verified Purchase:Yes
Good only need add farsi language to Ai assistant , because can not use ai language
Written by a customer while visiting Samsung US
Customer Rating
5
It's an amazing tool!
on November 19, 2025
Posted by: Tanabanana
[This review was collected as part of a promotion.] This phone has changed the way i go about my day from keeping up with tasks to taking multiple photos of my two dogs to sharing pictures of my cooking. I also use it to help keep up with work tasks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome camera, amazing ease of usage
on November 19, 2025
Posted by: Nismojoes13
[This review was collected as part of a promotion.] Awesome for everyday use and business use. Gaming, streaming, social media, photography or just basic usage this is THE phone for your family.
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hi there Nismojoes13, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We love hearing how awesome this phone has been for both your personal and professional uses, and that your gaming and scrolling have been such a highlight. Please, reach out to us again in the future any time you have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Dan P
from Omaha, NE
Expertise:Intermediate
Verified Purchase:Yes
Upgraded from S22 Plus, transfer went flawless. Did not need to figure how to set up the eSim, it was in the initial set up option.
So far the S25 Ultra has given me easily a full day use without recharging (disclosure - do not use heavy gaming). Still getting in the habit of using the s pen with notes. Only thing I would of liked would be a better front facing camera but not that big a deal for me to wait for the S26 Ultra.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Usama
from New jersey
Expertise:Expert
Verified Purchase:Yes
I like its sleek design
Response time
Battery
Duribility
Call quality
I really love the phone and has been using the Samsung from my childhood
Keep it up samsung
Response time
Battery
Duribility
Call quality
I really love the phone and has been using the Samsung from my childhood
Keep it up samsung
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey there Usama, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are loving the usage of your device, and that you are finding all of the features to be enhanced from your previous device. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US