Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Average customer rating
4.8
(20,023 Reviews)
Rating breakdown 20,023 reviews
5 Stars
17,195
4 Stars
2,169
3 Stars
383
2 Stars
123
1 Star
153
86%of customers recommend this product.
(
1,028 out of
1,199)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Customer Rating
1
Need more battery, and design changes, s pen sucks
on July 29, 2025
Posted by: Alex Par
from Dayton, Ohio
Expertise:Expert
Verified Purchase:Yes
Battery sucks! Need more work and innovation tbh....
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, July 30, 2025
Hey there Alex Par, thank you for your feedback on your Samsung Galaxy S25 Ultra. We understand how frustrating it is when your device is not aligning to your expectations in functionality. We have provided links to articles to help you with the battery life and S Pen functionality. We have also provided a link to the Samsung Support Team if you continue to experience frustrations with your device. Lastly, we would love to hear from you again any time with additional features or updates you would like to see going forward. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Sucky microphone
on August 4, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I don't use the Galaxy AI.
The microphone is garbage. Unless you're speaking directly into it 2 inches away, it will hack job its way through your words and put something completely unresembling what you said onto the screen. You have to double check and proofread everything you're about to send because, no doubt, it will screw the text to speech up big time big time.
Save your money for a phone with better microphone development. This one is not it!
Considering how much we use the voice to text, and how much safer it is compared to using my fingers, especially on the road, you would think that they would get this right and figure it out right quick. Considering how much this phone costs, investing in the microphone is an outstanding idea.
Value
1
Response from Samsung USBy R&R Team, August 6, 2025
Hi NikolaHans, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra. We know how frustrating it can be when your device is not meeting your expectations in functionality. We have provided a link to an article to help you with the microphone of your device. We have also provided a link to the Samsung Support Team to offer assistance if this matter continues with your device, or you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has a great camera
on September 8, 2025
Posted by: PRMILLO
[This review was collected as part of a promotion.] I love Galaxy AI (Gemini) I like that i can take a photo and ask Gemini about a product In the photo and it will tell where I can get it. I love the night mode feature on the camera. It also has a Pen that works excellent for signing online docs
Value
5
Response from Samsung USBy R&R Team, September 9, 2025
Hi there PRMILLO, we appreciate you taking time out of your day to provide your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear how pleased you are with the features and usage of your device. We have provided a link to the complete manual for your device to help you discover additional features of Galaxy AI you may want to integrate in to your usage. We have also shared a link to the Samsung Support Team to assist you if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
A worthwhile upgrade
on September 15, 2025
Posted by: K2ORTHO
[This review was collected as part of a promotion.] I recently upgraded from my S22 Ultra to the S25 Ultra and I and so glad that I did. The screen is sharper and brighter, the interface is snappy and smooth and the camera is significantly improved. Haven't had any problems so far and I'm enjoying the phone very much.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 ultra
on September 15, 2025
Posted by: Eduardo
[This review was collected as part of a promotion.] I would say it was worth it but for some reason Samsung went for a I'm assuming rugged looking camera setup this year so I don't really like it since dust could collect under the sides of the lens but on THE GOOD PART of the s25 ultra is smaller bezel not a big fan of the rounded edges but I prefer the sharp edges from the s24 ultra better performance better brightness i would say it's worth it if you wait for the s26 ultra
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Android available, by far.
on September 16, 2025
Posted by: UltraAwesome
[This review was collected as part of a promotion.] We all know that Samsung smokes the competition, but in regard to size this is just right with as much compute power as you'll need.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone all around!
on September 16, 2025
Posted by: MikeCote
[This review was collected as part of a promotion.] This phone is a power house. It's capable of any task I throw at it. The Galaxy AI is super smart as well. I use it for editing pictures and I love the audio eraser feature. My only complaint would be the S-pen not having Bluetooth. Other than that, I absolutely love this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 ultra
on September 16, 2025
Posted by: Ltsummers
[This review was collected as part of a promotion.] Super fast compared to my old phone love the pen option and the pen up app for artsy stuff just now getting in the Galaxy Ai and its amazing on the amount of things it can do
Value
5
Written by a customer while visiting Samsung US