Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Average customer rating
4.8
(20,055 Reviews)
Rating breakdown 20,055 reviews
5 Stars
17,220
4 Stars
2,176
3 Stars
383
2 Stars
124
1 Star
152
86%of customers recommend this product.
(
1,050 out of
1,221)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Customer Rating
3
Short battery life
on July 28, 2025
Posted by: JOE90s
[This review was collected as part of a promotion.] Overall Good device, but battery life is not the best.
Value
3
Response from Samsung USBy R&R Team, July 28, 2025
Hi there JOE90s, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are pleased with the usage and features of your device. We have provided links to articles to help you maximize the battery life of your device at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Same as the s24 ultra just more expensive
on July 28, 2025
Posted by: Moogoth
[This review was collected as part of a promotion.] Same as the s24 ultra but more expensive not really an upgrade at all
Value
1
Response from Samsung USBy R&R Team, July 29, 2025
Hi there Moogoth, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We know how important your phone is to you, and wanting to feel that you have made a good investment in a device. The upgraded processor, intelligent battery, and additional features of Galaxy AI make this device faster than before, able to go with you all day, and help you streamline so many daily tasks. We have provided a link to the complete manual to help you with these enhanced features. We have also shared a link to the Samsung Support Team if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely AMAZING!
on July 28, 2025
Posted by: JTsDad
[This review was collected as part of a promotion.] This is by far the most advanced phone I've ever had! The Galaxy AI is unbelievable. Often I forget I'm talking to a computer lol. Screen is stunningly smooth and always perfect brightness for your eyes. Watching videos and playing games are also exceptional! Honestly I don't know how Samsung's going to top this device and it's capabilities. Nice Job in every way! Oh, and how it connects and operates with other Samsung products is unreal. My home TV, my watch, my ear buds, my Vehicle... all can be controlled with this out of this world phone. Just WoW
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Absolutely a beast.
on July 28, 2025
Posted by: AppleKrisp
[This review was collected as part of a promotion.] This phone? A monster.
The Samsung Galaxy S25 Ultra isn’t just top-tier — it’s the final boss of smartphones. From the moment you pick it up, it flexes everything: power, precision, and straight-up perfection.
The Samsung Galaxy S25 Ultra isn’t just top-tier — it’s the final boss of smartphones. From the moment you pick it up, it flexes everything: power, precision, and straight-up perfection.
✅ Camera: 200MP of “I didn’t even try, and it still looks cinematic.”
✅ Performance: Snapdragon 8 Gen 4 + 12GB RAM = Zero lag, all gas.
✅ Display: 6.9" AMOLED? It’s like holding a window to the future.
✅ Battery: All-day stamina. Fast charging is faster than your ex’s excuses.
✅ Software: One UI 7? Smooth, clean, and finally makes Android feel like luxury.
✅ Performance: Snapdragon 8 Gen 4 + 12GB RAM = Zero lag, all gas.
✅ Display: 6.9" AMOLED? It’s like holding a window to the future.
✅ Battery: All-day stamina. Fast charging is faster than your ex’s excuses.
✅ Software: One UI 7? Smooth, clean, and finally makes Android feel like luxury.
BUT…
Even perfection sweats a little under pressure. Push it hard — gaming, 4K filming, or juggling a dozen apps — and yeah, it gets a bit toasty. Not "fry-an-egg" hot, but warm enough to notice. Is it a dealbreaker? Not even close. Just proof this beast is putting in work.
Even perfection sweats a little under pressure. Push it hard — gaming, 4K filming, or juggling a dozen apps — and yeah, it gets a bit toasty. Not "fry-an-egg" hot, but warm enough to notice. Is it a dealbreaker? Not even close. Just proof this beast is putting in work.
If you want power without compromise, visuals that slap, and a flex piece in your pocket?
This is the phone.
This is the phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone. Nice upgrade from the S22 Ultra
on July 28, 2025
Posted by: Waltdig
[This review was collected as part of a promotion.] Great phone! I love the Galaxy AI features. I use Gemini all the time and it is very helpful with researching. I was worried it wasn't going to be worth upgrading, but it really was. The camera is better too.
Value
5
Written by a customer while visiting Samsung US
Posted by: WB in Alabama
Verified Purchase:Yes
Great cell phone with all great options! All my applications work great and more than enough memory. Very good price and great pictures too!
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
I love the AI lots of stuff.
on July 29, 2025
Posted by: Devonottheband
[This review was collected as part of a promotion.] I use the Galaxy AI every single day either editing photos help with cooking story telling comic book ideas. The stylus is super responsive and sensitive. I love all the new features the cameras are amazing. This is simply the coolest phone iver ever owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I upgrade from note 9 after 7 years to this
on July 29, 2025
Posted by: SamNam
[This review was collected as part of a promotion.] I've been using the Galaxy S25 Ultra 512GB for about a month, and Galaxy AI has already changed how I manage my day. It's not just a cool feature—it’s actually useful.
For work, I use Note Assist to turn voice memos into clean, organized summaries. It saves me time and keeps my thoughts clear. Chat Assist helps me rewrite emails and texts based on tone—whether I need to sound professional or friendly.
Live Translate is another amazing tool. I had a phone call with a relative who speaks a different language, and Galaxy AI translated everything in real time. It worked smoothly, and it felt like magic.
I also use Photo Assist to clean up images before sharing—removing reflections or enhancing details. For school tasks, my kids and I use AI to summarize articles and organize their writing.
Beyond AI, I stream sports and movies, game on high settings, and get through a full day without battery stress. DeX helps me use my phone like a mini laptop when needed.
Galaxy AI isn’t just hype—it’s actually helping me get more done, communicate better, and stay organized. If you're busy and juggling work, family, or school, this phone feels like a real upgrade to daily life.
Value
5
Written by a customer while visiting Samsung US