Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Average customer rating
4.8
(22,091 Reviews)
Rating breakdown 22,091 reviews
5 Stars
18,948
4 Stars
2,416
3 Stars
429
2 Stars
134
1 Star
164
86%of customers recommend this product.
(
1,125 out of
1,305)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Customer Rating
4
Charging port problem
on August 1, 2025
Posted by: Shanshann
[This review was collected as part of a promotion.] I love all the features this phone has. However we have had many problems with the charging ports saying there is debris and moisture in the port when there is not.
Value
4
Response from Samsung USBy R&R Team, August 1, 2025
Hi there Shanshann, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are pleased with the enhanced features of your new device. We have provided links to the Samsung Support Team and your warranty information to help you work towards a resolution for this matter. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone and camera
on August 1, 2025
Posted by: Dougie
[This review was collected as part of a promotion.] Galaxy Ultra 25 is an amazing phone..the Galaxy AI is unobtrusive and extremely helpful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 Ultra
on August 1, 2025
Posted by: Jpax216
[This review was collected as part of a promotion.] Great phone. Quick and snappy. Awesome features. Nice screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Phone as it all
on August 1, 2025
Posted by: NachoGrande
[This review was collected as part of a promotion.] The s pen still has a a lot of features you need to for. Once you enable the AI there are tons of options to simply hold down on the screen and search images.
Value
4
Written by a customer while visiting Samsung US
Posted by: Henry
Verified Purchase:Yes
Still trying to set it up , without all kinds of interfernces from SAmsung adds
Response from Samsung USBy R&R Team, August 1, 2025
Hi Henry, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We understand how important the uninterrupted usage of your device is to you, and we would love nothing more than to assist you with this experience. We have provided a link to an article to help you with the pop-up ads you mention experiencing. We have also shared a link to the Samsung Support Team if this matter continues, or you would like assistance with the setup of your device. We appreciate you being a Samsung customer. -Elizabeth
Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Photography friendly and wonderful options
on August 1, 2025
Posted by: destiniesdivine
[This review was collected as part of a promotion.] One of the few phones that you can dual Sim effectively on while also surfing tbe web, streaming music, and tossing the occasional mobile game in.
This phone also has one of the best mobile camera suites available where you can shoot, edit and post some very picturesque and memorable shots.
Also love the UI that Samsung makes for tbe Android ecosystem. Unlocked versions also give you a lot more capability to move between carriers at-will with your services.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very awesome phone
on August 1, 2025
Posted by: DevoursFlesh
[This review was collected as part of a promotion.] Not much into Ai so Galaxy Ai doesn't matter to me as I don't use AI as I have a mind to think and don't need AI to do it for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 Ultra has amazing quality and features
on August 1, 2025
Posted by: SKStudios
[This review was collected as part of a promotion.] I was unsure of how I would feel about Galaxy AI at first, but after trying it out, I think it's the best use of AI thus far, simply try it and it'll impress you with much easier certain tasks are. The S25 Ultra is a significant upgrade from previous models I've had, including my Galaxy Fold 3. From unparalleled performance to top quality visuals and sound enhancements, this phone actually feels worth the price. I normally use my phone for work and watching videos on youtube and it works very well for both. It even has an auto translation tool for translating different languages during phone calls which is helpful because my fiancé is from another country, as well as a handy auto chat translator which I use often not only to communicate with her family, but to help me learn her native language. Battery life is the best I've seen, and the fast response time is unmatched in the industry. I'm typing this review on my S25 Ultra now and every click on the keyboard feels responsive and somehow satisfying. Overall I would highly recommend this phone to anyone who may be on the fence and/or looking to upgrade to something that will last for many years to come. Truly an impressive and powerful device.
Value
5
Written by a customer while visiting Samsung US