Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Average customer rating
4.8
(18,630 Reviews)
Rating breakdown 18,630 reviews
5 Stars
16,041
4 Stars
2,032
3 Stars
332
2 Stars
106
1 Star
119
84%of customers recommend this product.
(
696 out of
824)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Customer Rating
5
Absolutely Outstanding!
on September 27, 2025
Posted by: marcony22
[This review was collected as part of a promotion.] I am so into Samsung Galaxy family, and this is my 4th phone in a row, from the series. Absolutely love the Galaxy S25 Ultra! The stunning display, incredibly fast performance, and exceptional camera quality make it a joy to use every day. The AI features are a game changer, smart photo enhancements automatically adjust settings for perfect shots, while AI-powered voice commands and assistant improve usability and multitasking. The AI also optimizes battery life by learning usage patterns to extend daily use. Battery life easily lasts all day, and the S Pen adds tons of convenience for notes and creative tasks. Highly recommended!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works great awesome features
on October 6, 2025
Posted by: Tylo27
[This review was collected as part of a promotion.] Galaxy AI is fun to use. Everything works as advertised
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Product
on October 7, 2025
Posted by: Rikkilove
[This review was collected as part of a promotion.] Phone works very well! Haven't had any issues with it. The galaxy AI also is a great tool to use and very helpful!
Value
5
Written by a customer while visiting Samsung US
Posted by: 2Cents
from Georgia
Expertise:Intermediate
Verified Purchase:Yes
Very nice phone. Would have been 5 stars but the removal of the SD storage card slot and the discontinuance of the iris biometrics lowered the score.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, October 8, 2025
Hi there 2Cents, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are overall pleased with the usage and features of your device. The removal of the micro SD card has allowed for enhanced durability and water-resistance for your device. If you are finding the storage to be insufficient for your needs, we do have cloud based storage expansion as an option for you. We have provided links to articles to help you with the fingerprint and facial recognition options for unlocking and using your device. We have also provided a link to the Samsung Support Team if you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth\nUse Facial recognition security on a Galaxy phone or tablet\nhttps://www.samsung.com/us/support/answer/ANS00062630/\nUse the fingerprint sensor on your Galaxy phone or tablet\nhttps://www.samsung.com/us/support/answer/ANS00082563/\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This is by far the best Samsung phone I've owned
on October 16, 2025
Posted by: MikeyMouse27
[This review was collected as part of a promotion.] I've owned a lot of Samsung phones and this time I decided to go with the Samsung Galaxy S25 Ultra and I couldn't be more satisfied. It's actually extremely light for its size, lighter than any of the other phones I've owned, the camera is so next level,the pictures are frickin incredible, when I show people the pictures I've taken with it they can't believe it, they are that amazing. I love having the option of using the S-pen that it comes with, it really comes in handy when filling out online forms and longer text messages and the best part is that when you're not using it, it's literally part of the phone,it stores itself inside the actual phone which is so handy, cause I had a Fold with a S-pen but cause they didn't go together I constantly would forget it but don't have to worry about that with this one. The smart view works perfectly never any problems with the voices matching how there lips are moving and really easy to use which was important cause not all my TV's are smart TV'S so I stream it on my phone and then connect it to my TV with smart view and literally in less than 30 seconds whatever I'm watching on my phone I'm now watching on my TV with no problems ever and that hardly ever happens with any other devices. I'm sure there's more actually I know there is but there's so many amazing settings and different options that I still haven't even been thru all of them but I can guarantee if you're looking for a phone that always works, never any issues, this is it!
Value
5
Response from Samsung USBy R&R Team, October 17, 2025
Hey there MikeyMouse27, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear that you are so in love with the reliable usage of your device, and finding so many amazing features that you enjoy using every day. We have provided a link to the manual for your device to assist you further with the capabilities and settings of your device. We have also provided a link to the Samsung Support Team to assist you if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone.
on November 4, 2025
Posted by: Watzie
[This review was collected as part of a promotion.] I have since added a Samsung Fridge, Stove, and will soon get a TV. Love your products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic phone great features
on November 6, 2025
Posted by: Ashes2ashes
[This review was collected as part of a promotion.] Samsung Galaxy S25 Ultra Review
The Samsung Galaxy S25 Ultra is a powerhouse that truly defines what a premium smartphone should be. From the moment I started using it, I noticed how smooth and responsive everything felt. The Galaxy AI features take the experience to another level — I love using AI-powered tools for note summarizing, real-time call translation, and photo editing. It’s like having a personal assistant built into the phone.
The Samsung Galaxy S25 Ultra is a powerhouse that truly defines what a premium smartphone should be. From the moment I started using it, I noticed how smooth and responsive everything felt. The Galaxy AI features take the experience to another level — I love using AI-powered tools for note summarizing, real-time call translation, and photo editing. It’s like having a personal assistant built into the phone.
The camera system is absolutely top-tier. The detail and sharpness of every shot, especially with the new AI enhancement features, are stunning. Night photos come out bright and clear, and the zoom quality is incredible. I also appreciate how Galaxy AI helps clean up and edit pictures quickly without losing quality.
The display is breathtaking — the 120Hz refresh rate and vivid colors make streaming movies and gaming super immersive. I use my S25 Ultra daily for work, streaming, social media, and gaming, and it never slows down or overheats. The S Pen integration is another bonus; it’s great for quick notes, creative sketching, or even editing photos precisely.
Battery life easily lasts through a full day of heavy use, and charging is lightning-fast. The design feels elegant and durable, with a premium finish that stands out.
Overall, the Galaxy S25 Ultra with Gal
Value
5
Response from Samsung USBy R&R Team, November 7, 2025
Hey there Ashes2ashes, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic that you are finding this device to be such an amazing powerhouse of performance, and that all features seem to be so superior for your usage. Please, don't hesitate to reach out to us again any time you have questions, or wish to share additional thoughts about your Samsung products with us. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
2
Flop
on February 10, 2025
Posted by: Mmarch
from Washington
Expertise:Intermediate
I purchased this on pre order. I'll be returning this phone immediately. The phone has extreme overheating issues during charging. It's even overheating not charging or running any background apps while sitting on my couch. The battery also dies ridiculously fast. I'm disappointed because the phone is so expensive but also because I love the design of this phone. I absolutely love the swap back to a flat screen and edges. Hand feel is great. Ive had one of every new Samsung with the exception of 2 since my original s4 and I've never returned one or even been disappointed. Very sad.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, February 11, 2025
Hey there Mmarch, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how frustrating it can be when your device is not operating as expected or intended. We have provided a link to a troubleshooting guide to help you with the temperature of your device below. We have also shared a link to the Samsung Support Team to offer additional assistance and review options with you if this experience continues. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
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Samsung Community
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Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US