Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Average customer rating
4.8
(23,908 Reviews)
Rating breakdown 23,908 reviews
5 Stars
20,510
4 Stars
2,630
3 Stars
451
2 Stars
145
1 Star
172
86%of customers recommend this product.
(
1,128 out of
1,315)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Customer Rating
5
From work to gaming, the Galaxy S25
on May 6, 2026
Posted by: Gabriel
[This review was collected as part of a promotion.] Rating: ⭐⭐⭐⭐⭐
I use my Samsung devices for just about everything: streaming shows, mobile gaming, watching movies, following live sports, plus juggling work and school tasks. The Galaxy S25 Ultra has completely reshaped my daily routine.
· Work & School: Multi-tasking across Word, Zoom, and Samsung Notes is seamless. Galaxy AI transcribes my lectures and meetings in real time and summarizes hours of notes into bullet points. That alone saves me 5+ hours a week.
· Streaming & Movies: The anti-reflective 6.9-inch display makes watching Netflix or YouTube on my commute feel like a mini-theater. Colors pop, even in direct sunlight.
· Gaming & Sports: The Snapdragon 8 Gen 4 doesn't stutter on high-frame-rate games like Genshin Impact or FIFA Mobile. For sports, I use Galaxy AI’s Live Translate to follow foreign broadcasts of soccer matches.
· Daily Routine Impact: The S25 Ultra replaced both my laptop (for quick edits) and my old tablet. I’m more productive, entertained, and organized. From setting smart routines (Do Not Disturb during class) to using Galaxy AI for photo editing, this phone is the center of my digital life.
· Streaming & Movies: The anti-reflective 6.9-inch display makes watching Netflix or YouTube on my commute feel like a mini-theater. Colors pop, even in direct sunlight.
· Gaming & Sports: The Snapdragon 8 Gen 4 doesn't stutter on high-frame-rate games like Genshin Impact or FIFA Mobile. For sports, I use Galaxy AI’s Live Translate to follow foreign broadcasts of soccer matches.
· Daily Routine Impact: The S25 Ultra replaced both my laptop (for quick edits) and my old tablet. I’m more productive, entertained, and organized. From setting smart routines (Do Not Disturb during class) to using Galaxy AI for photo editing, this phone is the center of my digital life.
Verdict: If you rely on one device for everything—play, work, and creativity—the S25 Ultra with Galaxy AI is worth every penny.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have never been so happier with a phone device.
on May 12, 2026
Posted by: Rue2here
[This review was collected as part of a promotion.] For a long time, purchasing samsung's phone was my dream, specifically S series. And this dream is my hands now.
Needless to say, that this device hasn't disappointed me. There so many good features about this device. Some, I am still exploring.
For the starters, I want to mention the camera. Fantastic quality, insane zoom, doesn't disappoint in night time either.
Display is obviously the best part of samsung phones. Super bright antireflective display.
Audio quality is good too.
But one thing that really makes me love this device is galaxy AI. How easy it makes up searching things for me, especially as someone who doesn't have that much time and needs efficiency.
Battery life is amazing too. I use my phone alot and it powers through whole day, sometimes for more than a day.
I can talk for hours about this device but I am gonna conclude my review here.
Needless to say, that this device hasn't disappointed me. There so many good features about this device. Some, I am still exploring.
For the starters, I want to mention the camera. Fantastic quality, insane zoom, doesn't disappoint in night time either.
Display is obviously the best part of samsung phones. Super bright antireflective display.
Audio quality is good too.
But one thing that really makes me love this device is galaxy AI. How easy it makes up searching things for me, especially as someone who doesn't have that much time and needs efficiency.
Battery life is amazing too. I use my phone alot and it powers through whole day, sometimes for more than a day.
I can talk for hours about this device but I am gonna conclude my review here.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
THE BABY GOAT
on May 13, 2026
Posted by: Adamhart39455
[This review was collected as part of a promotion.] I believe the s25 series will be looked back in history as the pioneer of the A.I. age for mobile phones. I was a diehard Motorola guy for 15 years. Until I tested this phone out. GALAXY A.I. had me sold immediately. And to think this technology is still in its infant stage. I'm looking forward to see how the tech grows into the future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Kind of bamboozled...
on February 7, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I wanted this phone to be my new phone after like 8 years with a note9. I grabbed it got home, loved it. Then I later found out you guys discontinued expansive space. Highly disappointed! Now I'm stuck with the smallest amount of space because I thought I could buy a 1tb card and add it later when I could afford. You guys messed up but time.
Value
3
Response from Samsung USBy R&R Team, February 10, 2025
Hey there JesscJames, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We understand how valuable specific features of your device are to you, and wanting to have the expanded storage can be vital to keeping all of your photos, videos, and other data on your device. If you are needing additional space, we have digital cloud based options available to expand the storage of your device. We have provided a link to the Samsung Support Team if you have questions about this feature, or would like assistance with set up and usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
Flagship with a downgrade?
on February 10, 2025
Posted by: Shraf2k
[This review was collected as part of a promotion.] Love all the usual features in the ecosystem but the lack of Bluetooth in the spen and no magnet for accessories? Then they downgrade the glass scratch resistance? C'mon man. If I could have gotten the same trade deal for the set ultra I would have gotten that instead.
Value
3
Response from Samsung USBy R&R Team, February 11, 2025
Hi there Shraf2k, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear how pleased you are with the updates to the ecosystem and accessories of your new phone. We understand how important the durability of your device is to you every day. If you are concerned about the display of your device, we do have screen protectors available to provide that peace of mind with your device. We have provided a link to the Samsung Support Team if you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone and features
on February 11, 2025
Posted by: Jarodm
from Washington
Expertise:Expert
So mush storage! And the pictures it takes are amazing! I think I habe been using the ai constantly to help me find things within the phone and screen grabbing from posts i see, it's super handy
This phone feels great in the hand. So far one of the only phones I an trying my best to keep out of a case due to the fact.
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Waiting for update
on February 11, 2025
Posted by: Ksmiles
[This review was collected as part of a promotion.] Nothing but issues so far. Transfer was a horrible experience. Previous device (Gal 23 ultra), back up did not transfer. It's been 5 days still not receiving all text messages. Im hoping it's a new phone and the need to be updated with fixes. Very disappointed.
Value
3
Response from Samsung USBy R&R Team, February 13, 2025
Hello Ksmiles, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We would love nothing more than to help you troubleshoot the frustrations you mention experiencing with your device. We have provided a link to a troubleshooting article to help you with the messages you mention. We have also shared a link to the Samsung Support Team to help you troubleshoot the software transfer and any additional frustrations you may be experiencing. We appreciate you being a Samsung customer. -Elizabeth
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
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https://www.samsung.com/us/support/troubleshooting/TSG01001439/
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Written by a customer while visiting Samsung US
Customer Rating
3
The ultra doesn't feel very ultra
on February 11, 2025
Posted by: Rdbrd97
[This review was collected as part of a promotion.] The inclusion of all the AI features sounds very compelling but after using the device I'm just not sold on it. Especially when the fine print says that you'll eventually start chaging for it. I still miss the 10x optical zoom that got downgraded. Cutting back on the abilities of the S-pen really feels like a downgrade. The wide angle lense is the best upgrade that was given to the Ultra's hardware but it just doesn't seem like enough.
Value
3
Response from Samsung USBy R&R Team, February 11, 2025
Hi Rdbrd97, thank you for your feedback on your Samsung Galaxy S25 Ultra. We understand how frustrating it can be when your device is not meeting your expectations, and we would love to help you. We have shared a link to a few articles to help you with the camera features and S Pen capabilities. We haev also shared a link to the Samsung Support Team if you have any additional questions about your Samsung products, or would like to share additional feedback. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
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Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
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Written by a customer while visiting Samsung US