Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Average customer rating
4.8
(23,908 Reviews)
Rating breakdown 23,908 reviews
5 Stars
20,510
4 Stars
2,630
3 Stars
451
2 Stars
145
1 Star
172
86%of customers recommend this product.
(
1,128 out of
1,315)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB - Titanium Black (AT&T)
Customer Rating
5
Amazing phone so powerful
on April 6, 2026
Posted by: Starbucksdiablo
[This review was collected as part of a promotion.] I git this phone to experience Galaxy AI. The features of this phone are impressive and very intuitive. I am a big fan of the Galaxy S Ultra phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever owned. Hands down!
on April 8, 2026
Posted by: CatDad
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a productivity powerhouse. The sheer size and power of this device have completely transformed how I work; the multitasking capabilities are second to none, allowing me to handle complex tasks on the go without a hitch.
What I love most is the level of control I have. The customizable options are truly endless—I can spend hours tweaking every detail to make the phone feel uniquely mine, and it never gets old.
The camera system is equally impressive. The available settings offer a professional level of control that allows me to capture stunning, high-quality images in any environment. Whether it's the crisp detail in close-up shots or the vibrant colors of a landscape, this phone delivers every single time. It’s more than just a phone; it’s an essential tool that keeps me organized and inspired.
What I love most is the level of control I have. The customizable options are truly endless—I can spend hours tweaking every detail to make the phone feel uniquely mine, and it never gets old.
The camera system is equally impressive. The available settings offer a professional level of control that allows me to capture stunning, high-quality images in any environment. Whether it's the crisp detail in close-up shots or the vibrant colors of a landscape, this phone delivers every single time. It’s more than just a phone; it’s an essential tool that keeps me organized and inspired.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not worth it
on April 9, 2026
Posted by: Razorsgarage
[This review was collected as part of a promotion.] Its horrible. Im in my phone all day and this has the worst screen yet doesn't respond to touch on tbe lower part of screen. Like a dead spot. Absolutely frustrating and Samsung doesn't even care.
Value
1
Response from Samsung USBy R&R Team, April 9, 2026
Hello Razorsgarage, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We completely understand how frustrating it is when your device is not operating asintended or expected. We have provided a link to an article to help you troubleshoot this experience with your display at your convenience. We have also provided a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung 25 ultra
on April 12, 2026
Posted by: Xero07
[This review was collected as part of a promotion.] Galaxy AI works great most of the times. The reasons of giving this rating is due to the pen is not Bluetooth like previous Samsung models.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Went back to my s24 ultra was a better phone.
on April 13, 2026
Posted by: Smitty
[This review was collected as part of a promotion.] Went back to the S24 ultra. Because the S25 do not offer any new features that the s twenty four already offered. Had issues with the s twenty five, with setting up my wifi and linking to it, and the phone was running very slow.And poor. So I didn't even bother keeping the phone, sent it right back.Never sent my trade in and just went back to my s twenty four ultra. As far as AI goes i think it's total garbage.And it's gonna do nothing but cause issues in this world.
Value
1
Response from Samsung USBy R&R Team, April 14, 2026
Hi there Smitty, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We understand how important it is to feel that you have gotten a new device you are excited to use, and that you are finding new and enhanced features that enhance your life every day. We have provided links to resources to help our customers adjust the refresh rate of their device to maximize speeds, as well as an article to help you troubleshoot the connectivity of your device. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Camera and Battery Life
on April 13, 2026
Posted by: BlackBeauty
[This review was collected as part of a promotion.] The camera is absolutely amazing. I battery life is very good as well, but for me it all about capturing priceless and precious moments which it does all so well!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has been great all around
on April 14, 2026
Posted by: Taylorr
[This review was collected as part of a promotion.] Great phone, love the battery life the external speakers could be better
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s25 ultra
on April 14, 2026
Posted by: Travislelesch2280
[This review was collected as part of a promotion.] Love the phone best phone I've ever owned ...galaxy ai is my favorite thing
Value
5
Written by a customer while visiting Samsung US